1

It has been about 10 days since I got my Acer One 10 and it has already started showing problems. When I went to use it this morning, nothing happened. I assumed it had zero battery, so I put it to charge, and the LED light on top became red. When I left it charging for a while, the red light turned blue. But when I disconnected the charger, the light went away. I went to turn it on, but nothing would happen. No sounds, completely black screen. I tried booting it up while it was charging (and had blue light) and it still wouldn't work.

Is there a way I can get the Acer One 10 to reboot again? Since I only had it for 10 days before this, I didn't have any important files on it, so if I have to, even a hard reset is OK. Can hard resetting to factory settings help fix this problem, and if it can, how do I hard reset the laptop without having to use the screen in anyway (because the screen stays completely black and is not starting)?

  • Are you able to hear any noises coming from the laptop when you turn it on? This would include startup sounds, fans spinning, etc... Do you have a monitor you could connect it to to see if maybe the display/light died? – Mike Diglio Aug 5 '15 at 16:40
  • If it's only 10 days old then it is still under warranty (I presume) ... – DavidPostill Aug 5 '15 at 17:10
  • Alt + F10 at boot gets the Acer recovery manager, see if it works. – Moab Aug 5 '15 at 21:43
  • @DavidPostill Yes, I know that. But it would be better if I could just fix the device myself. – Neel C Aug 6 '15 at 2:13
  • @Moab It didn't work. Even if it had work, I wouldn't have been able to tell because the screen was still black. – Neel C Aug 6 '15 at 5:28
-1

i hold down the volume and power for a bit and mine will turn on.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.