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Sending' reported error (0x800CCC13) : 'Cannot connect to the network. Verify your network connection or modem.'

I have just upgraded to win10 and keep getting this error when trying to send email. Strangely, sending is confirmed as working when I 'Test Account Settings'.

The accounts are POP3.

Here's what I've tried:

I am running out of things to try - could anybody point me in the right direction to debug this?

  • Right click on the outlook shortcut that you are using & see if it set to run as an administrator ? – pun Aug 6 '15 at 23:43
  • Thank you :) I was just about to try that and by some magic got it working. Now I am touching nothing! – Martin Hansen Lennox Aug 7 '15 at 0:11
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Finally, and just after posting, this I sorted it.

I got the answer from here: http://www.msoutlook.info/question/cannot-send-after-windows-10-upgrade

Essentially you need to run sfc /scannow from the command prompt run under administrator access. Then restart. This repairs some files after upgrading to 10.

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