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I was about to update my PC to windows 10 today until I ran into a problem. A while ago I decided to follow this guide to move the users directory from my SSD with minimal space, to my hard drive with more space. Now when I try to update to Windows 10 without losing any of my files I get this error: You can't keep windows settings, personal files, and apps because your current version of windows might be installed in an unsupported directory.

You can't keep windows settings, personal files, and apps because your current version of windows might be installed in an unsupported directory

I really need some help here and I am hoping someone here can provide me with a solution to this without me having to lose my files. :)

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  • Before ANY upgrade, do backup all your important files.Error message or not. And with tested backups, simply go for: 1) keep nothing (install win10 so you get a key). 2) Do a nice clean win10 install with the new key. 3) Restore your personal files/change user folder again.
    – Hennes
    Commented Aug 9, 2015 at 5:32
  • @Hennes I have never done a proper Windows backup before, only system restore. Anything I should watch out for? Is this guide fine: windows.microsoft.com/en-au/windows-8/…
    – Matt
    Commented Aug 9, 2015 at 5:47
  • undo the guide. Copy the folder back to C:\ and remvoe the link. I use LSE for link handling: schinagl.priv.at/nt/hardlinkshellext/… Commented Aug 9, 2015 at 5:56
  • @magicandre1981 I wanted to do that but I don't think quite understand how to do the commands in reverse...
    – Matt
    Commented Aug 9, 2015 at 6:03

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