I have two servers both running Windows Server 2012 R2. One has the Remote Desktop License Role and the other has the rest of the RD roles (Session Host, Broker, Web Access). I have the license server configured on the RD server and it shows my 10 licenses and is configured as Per User.

My problem is that I can only connect two users to Remote Apps. If a 3rd person tries to connect it just hangs at "Negotiating Credentials". This also happens on both Windows and Mac.

I have set the local computer policy Limit number of connections to 100.

Am I missing a step somewhere? How do I get it to use my licenses?

  • Have you confirmed the RDSH server sees and is able to communicate with the licensing server? – Twisty Impersonator Aug 20 '15 at 1:08
  • Yes, in the licensing diagnoser it shows the licensing server and the licenses available.( it says 8 of 10 available) – Scott Hoffman Aug 20 '15 at 13:31
  • Can you establish more than 2 traditional remote desktop sessions to the server? – Twisty Impersonator Aug 20 '15 at 13:33
  • No i can not, hangs at Negotiating Credentials – Scott Hoffman Aug 20 '15 at 13:59
  • 1
    Unfortunately, enterprise hardware or software questions are off-topic here—please try Server Fault instead. See the help center for details. (Please don't cross-post—if you post your question there, you should delete the question here.) – bwDraco Aug 21 '15 at 1:25

First, if you configure the deployment in Per-User mode, You shouldn't see any connection failures due to lack of licenses.

From what you said, 2 out of 10 CAL's were issued to two users who connected successfully which means licensing server and licensing configuration on RDSH is working fine.

The problem seems to be on RDSH, can you try after removing any local policies just to make sure it is not the issue.

If that doesn't work, I would start over building my RDSH.

  • I rebuilt the RDSH machine and everything seems to be working. I have 4 connections to the remoteapps as i type this. – Scott Hoffman Aug 21 '15 at 17:55

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.