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The inverse of this question: How do I get new mail from Outlook 2013 to show up in Action Center and Lock Screen on Windows 10? The "Microsoft Outlook" and "Outlook 2013" toggles are on in the "Notifications & Actions" setting screen, but I don't see new mail in Notification center. I wonder if the two entries cause a problem. The tray icon's "Show new mail desktop alert" is also checked.

  • Weird. I have W10 and Outlook 2013. It works for me out of the box. If the Outlook window is open, the new mail notification shows up in Action /Notification panel. – mnmnc Aug 20 '15 at 11:39
  • I was able to fix this; I'll be able to post screenshots tomorrow when I have my PC on. – Dog Lover Aug 20 '15 at 12:31
  • Could it have something to do with the fact that I log in using a Microsoft account, so my outlook.com account is all over the place, but my office Exchange account only lives within Outlook? – flipdoubt Aug 20 '15 at 12:56
  • I just noticed that Outlook shows a banner and notification center lights up when new mail arrives, but the action center un-highlights almost immediately. Another mail just came in and appears in action center if I click while the banner is still on the desktop. Click away and close action center clears the notification. – flipdoubt Aug 20 '15 at 14:34
  • I just verified the email's Desktop Banner clears the message from the Action Center when the banner closes. To fix this, go to Notifications & actions, click OUTLOOK 2013, and turn off Show notification banners. – flipdoubt Aug 20 '15 at 15:33
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  1. Open the Settings app
  2. Go to System

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  1. Go to Notifications & actions and scroll down to find "Show notifications from these apps"

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  1. Click on Outlook 2013
  2. Enable notifications and notification banners

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