I just installed W10 and there is an error message saying that the AV software is disabled. I open the AV software list and i see Windows Defender and Kaspersky. If I click on WD, there is an option "Enable". But if I click on Kaspersky, there isn't. I CAN'T enable Kaspersky. it happens frequently after booting the system. Sometimes it works, sometimes it's de-activated. It doesn't seems to be a virus (I always had an AV software), probably it's a W10 bug (It's better than W8, but it's still any good). I hope someone can help. Thanks
EDIT You should be able to install the 2016 version of the program :) if not let me know!
Before installing Kaspersky Antivirus; remove any previous versions of Kaspersky or any other antivirus programs:
Windows 10: -Go to the bottom of the screen to where it says search this computer; from there you will type in control panel and click on the first icon.
-If you have more than two lists then please find the bottom of the left hand side and it will say uninstall a program. IF NOT, and you have more than one list, please find the option programs and features.
-You should see a list of all the programs installed on your computer, find Kaspersky – right click & select change/uninstall.
Uninstall any other security software that may be on your PC.
Restart your computer.
I have included these to make sure that it is the correct download. Direct downloads: (Remember to save, Not run when downloading, and do not install over the top of the old one) http://www.kaspersky.com/au/downloads/anti-virus
Standard installation instructions of Kaspersky Anti-Virus 2016: http://support.kaspersky.com/11999
Hope this helps!
protected by Community♦ May 14 '17 at 9:17
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