I have wsus on windows server 2008 and i have two machines with windows 8.1 where updates fail with error 0x80070643.

There are exactly 8 updates that fail: KB3080457 KB3081397 KB3081398 KB3081399 KB3081401 KB3081402 KB3081403 KB3081405

I have checked a few of them, and they seem to be metro app updates. This machine is joined to a domain and has most metro apps deleted via Get-AppXProvisionedPackage -online | Remove-AppxProvisionedPackage -online and Get-AppxPackage -AllUsers | Remove-AppxPackage which i think it's what causing this problem.

Should i just hide the 8 updates and block them off WSUS and call it a day or do i have another solution?

  • seems my initial analisys was correct, therefore i blocked the updates from wsus, since we don't use metro here
    – user356042
    Sep 2, 2015 at 12:08

2 Answers 2


We had the same error with those 8 updates. After reviewing the updates on Microsoft, I saw that they were updates for Appx that are removed from our corporate Windows 8.1 image. Somehow, the Windows Update agent tries to install an update for an Appx that is not installed on the machine.

I removed those updates from my August Update Group.


  • +1 - we hit the same problem, same exact 8 updates. We uninstall almost all Appx packages on our new images. Oct 6, 2015 at 16:33

We also had update failures with exactly those updates. Regarding so http://windows.microsoft.com/de-de/windows/windows-update-error-80070643#1TC=windows-7 it is mostly a problem with Office 2003 (!) Components or .NET-Framework. In our case, it helped to simply start the "Office Source Engine"-Service in the services.msc Snap-In on those maschines or via CMD:

sc start ose

In large enviroments I whould create Group Policy which sets the OSE-Service to "Automatic (Delayed Start)" or use Powershell-Scripting:

$pcs = @("PC01", "PC02", "PC03")
Set-Service -Name ose -StartupType Automatic -Status Running -ComputerName $pcs

Hope this helps,


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