My laptop is 9 months old. In which I sparsely use the battery of the laptop as I am connected to the power outlet most of the time. This problem has started since 4 days. As per this post my system was running only on power outlet. So there’s no question of the battery wearing out.
Every time the previous night the battery is full 100% and the next day morning when I turn on it shows 3Hrs 18Mins to full charge.
I tried to run the eSPA diagnostics but I cannot access it on Windows 10. Asked in the Dell Community and their solution is to go for the online diagnostic scan which doesn’t complete; it fails after 1 hour.
After some Updates of Windows 10 I got the F12 to start and the EPSA Diagnostic scan passed,the thermals for CPU Thermistor was 52C, the System didn't shut down even after the complete turn Off(i.e I came to know about this recently when my Laptop Bag was Hot and when I removed the Laptop outside it was showing a yellow status light for the battery this was even after doing a Complete Shutdown)