When I was using Windows 8 I used Win + PrtSc to quickly screenshot and save in my screenshot folder, but now in Windows 10 when I press the combination the screenshot doesn't save. I have checked my clipboard and nothing. I have also tried just PrtSc and it didn't or copy to my clipboard. I can use Snipping Tool but that is difficult because some of the things I try to screenshot disappear when you click off of it (like context menus and stuff). I have also gone through multiple tutorials on how to fix it through the Registry Editor but they never work since my registry seems fine. Is there any reason Windows 10 won't let me screenshot?

  • 3
    They keyboard shortcut you were using, has not changed, and it still works for me. Make sure your function mode is enabled/disabled because it should work, I am basically saying, your problem is caused by user error. Please don't try to fix the registry when there isn't anything wrong with it, I have seen more people mess up their registry, trying to manually solve a problem within it that wasn't even an issue.
    – Ramhound
    Sep 2 '15 at 15:47
  • @Ramhound I haven't changed anything in the registry I only looked at it to make sure it looked fine
    – ZomoXYZ
    Sep 2 '15 at 16:24
  • Have you tried a different keyboard just to rule out a faulty button
    – Harvey
    Nov 19 '15 at 12:46
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    @Harvey no I have not, because I don't have a different keyboard to use. But when I press PrtSc the Dropbox image saver pops up (until I disabled the Dropbox image saver), and the Win button works because it opens up the start menu.
    – ZomoXYZ
    Nov 19 '15 at 14:50
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    @AnT because I want it saved as a file, and a lot of webpages I visited said to check if it is your clipboard. So to make sure people didn't just answer saying "check your clipboard", I ruled out that possibility in the question.
    – ZomoXYZ
    Nov 19 '15 at 15:52

Check in sub-folders of "Pictures".

I found my "Screenshots" folder inside a sub-folder.

Another idea: right click in the screenshots folder you said you have (From Windows 8) and click properties. If you see a tab called "Location" - that means that that is your screenshots folder now as well. You can change it or "restore default". Maybe that will fix it.

And yet another possible problem: Some computers have two modes for their function keys - one when the fn key is pressed, and one for when it's not pressed. You can try pressing Win + fn + PrtSc and see if that works. (And of course rebooting solves some problem too.)

For anybody looking for a solution for this - Changing the Location of the folder was the solution as the OP mentioned in the comments.

  • I go to Pictures\Screenshots and I get all my screenshots from when I was using Windows 8
    – ZomoXYZ
    Nov 19 '15 at 2:42
  • @Jaketr00 I meant that Your new Screenshots folder might be inside Pictures\subfolder\anothersubfolder\Screenshots.
    – User42
    Nov 19 '15 at 2:45
  • @Jaketr00 Use the search box of Pictures - enter "Screenshots" there.
    – User42
    Nov 19 '15 at 2:49
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    I have manually gone through all the folders, and most of the folders under Pictures I made myself. And I can't find any screenshot folder/any of my screenshots.
    – ZomoXYZ
    Nov 19 '15 at 3:32
  • @Jaketr00 See another idea I edited into my answer.
    – User42
    Nov 19 '15 at 12:37

Is there any reason Windows 10 won't let me screenshot?

It depends on the version of Windows 10 you are running. After the Creators Update, Windows allows us to use Windows + Shift + S keystroke to take a screenshot of a selected part of the screen.

This is my favorite method as I can select the portion I want. It does not require any image editing tool to crop/resize the screenshot after capture.

If you are on a laptop or your keyboard has different layout, with Fn key, then you should press Fn + Windows + Shift + S

Where does all the screenshot stored?

By default, all captured screenshot are stored in Pictures -> Screenshots folder.

Is there any reason Windows 10 won't let me screenshot?

If you have installed a third-party software to help you take screenshots, this software may take over the Print Screen key that makes the default screen capture function of Windows doesn't work as expected.

Windows has redesigned the Snip & Sketch tool and make it more effective to capture screenshot. In fact, it gradually replaced Snipping Tool and the default screenshot function of Windows.

How to restore the default location of the Screenshots folder?

Access the Properties of the current screenshot folder, navigate to the the Location tab and click on the the Restore Default button. By doing this, the location of where your screenshots store will be restored to the default, which is Pictures -> Screenshots. I have got a few issues when capturing screenshots on Windows and use this to get rid of it.

If the issue persists, I would recommend upgrading your Windows 10 to the latest version and try out the Windows + Shift + S keystroke.

Source: How To Take A Screenshot On Windows 10 Computer


I also lost the screenshots folder under picture folder in win10 home.this issue find when i check the registry settings. during I lost the folder, I opened the registry by typing "regedt32.exe" and search for HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Now after clicking on user shell folders, see the right side panel , where shows under name:{B7BEDE81-DF94-4682-A7D8-57A52620B86F} under data: %USERPROFILE%\Pictures\Screenshots

note: if the data value is this then it means you have screenshots folder, but when screenshots folder is missing, the reason may be sometimes when we save over screenshots to an external hard drive then we cut the original screenshots folder under the pictures folder.
note: when you do this mistake , after that if check your registry, check the under name:{B7BEDE81-DF94-4682-A7D8-57A52620B86F} under data: note: this time under data:{here path will show where you save the screenshots folder }. note: if you want all everything back to normal then just what you have to do is , find you folder where you have saved then cut and past it to its actual location under picture folder. then everything get back to normal and your data: here actual path will be shown of your screenshots .like this"%USERPROFILE%\Pictures\Screenshots" thanks.

  • I've fixed the path and rebooted to make it work. No D:\pics\Screenshots needed in my case. Jan 6 at 8:48

I had this same issue on my Surface Pro 2, and brought it to a Microsoft Store to have them look at. I'm not sure what they did (and they didn't seem to, either), but while they were poking around it, the screenshots started saving in the Pictures\Screenshots folder again.

My guess is that the process of installing Windows 10 had reset the index of which screenshot it was on, and since there was already one (or many) with the same name ("Screenshot #.png") in the folder, it opted to not save rather than overwrite or increment its index. Unfortunately, I can't validate this guess since the problem doesn't occur on my machine, anymore. Perhaps you could look into changing the registry value for ScreenshotIndex in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer. Try setting it higher than the highest numbered screenshot in your Pictures\Screenshots folder.


I use a free third-party called GreenShot that will offer several options when it comes to taking screenshots via the PrintScreen key (customizable).

Free, as in free beer. And very convenient.


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