I am running Win10x64 Home. (So no gpedit.msc)

I have previously used http://www.oo-software.com/en/shutup10 to change some Windows 10 settings, but have now reverted all changes it made. It gives me this message, with the "Send your device data to Microsoft" option disabled:

The Error

I would like to enable the option in order to give feedback.

I have searched for a long time, and can't seem to find a solution. I have made some changes in the resistry, seems to make no difference. I have also checked I am using Windows Default Settings when It comes to privacy.

Thanks for any help!

  • By the screenshot, seems like a policy is enforced. Group policy editor might be your way (run gpedit.msc) – Alfabravo Sep 8 '15 at 14:48
  • @Alfabravo "I am running Win10x64 Home. (So no gpedit.msc)" – DavidPostill Sep 8 '15 at 14:59
  • @Alfabravo - Windows 10 Home cannot join a domain, so given that fact, its unlikely a group policy is to blame. What is likely to blame is poorly written software, that claims to do something, which can already be disabled through the supplied options. – Ramhound Sep 8 '15 at 15:11
  • 1
    @harley_woop - Sadly this issue should be reported to the author of that program, since your inability to change it, is clearly because it change your configuration. – Ramhound Sep 8 '15 at 15:12
  • @Ramhound I've sent them a email. – harley_woop Sep 8 '15 at 15:23

O&O Software sent me a solution, it's very simple:

Jump into regedit


Delete the binary key "AllowTelemetry" (Right Side)

Fixes it :-)


This can also be because you've disabled the service "Connected User Experiences and Telemetry".


If you don't find an "AllowTelemetry" key in harley_woop's registry address, you may find it at this registry folder address instead.


My PC is Windows 10, Home Edition. The "Basic" option was selected, but the "Full" option was greyed out/unselectable. This is the process I used to select "Full".

  1. Open Registry Editor with Administrator privileges
  2. Copy the below address into the address bar. Press the Enter key.
  3. Right-click on the AllowTelemetry DWORD > Modify
  4. Change the hexadecimal number to "3" ("Full")
  5. Exit Registry Editor
  6. Restart the Settings App
  7. Settings > Diagnostics and Feedback Settings
  8. The "Full" setting should now be selected (even though greyed out). No restart should be required.

AllowTelemetry DWORD Possible Options

0 = Security (Enterprise and Education editions only)

1 = Basic

2 = Enhanced

3 = Full (Recommended)

Information Source: Microsoft Answers Forum

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