0

Soon after installing and creating a VirtualBox, Windows froze during restart. I forced it to shut down, and have since had these BSOD's, as well as Page fault in non-paged area and Attempted write to read-only memory.

I have uninstalled Nvidia Geforce Experenience & graphics drivers, as the original system thread exception error "is mostly due to old graphics drivers". I now have a Secure system exception BSOD.

  • from your working account, copy the folder C:\Windows\Minidump to the desktop, create a zip of the folder, upload the zip (OneDrive) and post a link here. – magicandre1981 Sep 8 '15 at 16:38
  • Unfortunately requires my admin password. – Erlja Jkdf. Sep 8 '15 at 16:40
  • what happens when you try to enter the admin password? – magicandre1981 Sep 8 '15 at 16:41
  • It refuses it. I'm going to try this – Erlja Jkdf. Sep 8 '15 at 16:43
  • That gives me "system error 5 has occurred. Access is denied" – Erlja Jkdf. Sep 8 '15 at 16:56
1

According to the cash dumps, the bugchecks are caused by the driver PSINFile.sys which is part of Panda Security:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffff80000003, The exception code that was not handled
Arg2: fffff8035d5cc968, The address that the exception occurred at
Arg3: ffffd00094dc49e8, Exception Record Address
Arg4: ffffd00094dc4200, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for PSINFile.sys
*** ERROR: Module load completed but symbols could not be loaded for PSINFile.sys

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  To be filled by O.E.M.

BIOS_DATE:  09/19/2012

BASEBOARD_PRODUCT:  Z77-DS3H

BASEBOARD_VERSION:  x.x

BUGCHECK_P1: ffffffff80000003

BUGCHECK_P2: fffff8035d5cc968

BUGCHECK_P3: ffffd00094dc49e8

BUGCHECK_P4: ffffd00094dc4200

EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - Mindestens ein Argument ist ung ltig.

FAULTING_IP: 
nt!DebugPrompt+18
fffff803`5d5cc968 c3              ret

EXCEPTION_RECORD:  ffffd00094dc49e8 -- (.exr 0xffffd00094dc49e8)
ExceptionAddress: fffff8035d5cc968 (nt!DebugPrompt+0x0000000000000018)
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 1
   Parameter[0]: 0000000000000002

CONTEXT:  ffffd00094dc4200 -- (.cxr 0xffffd00094dc4200)
rax=0000000000000002 rbx=fffff800bd8153c0 rcx=fffff800bd844070
rdx=ffffd00094dc001f rsi=ffffd00094dc4fb0 rdi=000000000000002f
rip=fffff8035d5cc967 rsp=ffffd00094dc4c28 rbp=ffffd00094dc4d80
 r8=ffffd00094dc4cb0  r9=0000000000000002 r10=00000000ffffffff
r11=0000000000000000 r12=ffffcf81d4d44e50 r13=0000000000000000
r14=ffffe001c282d220 r15=0000000000000003
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
nt!DebugPrompt+0x17:
fffff803`5d5cc967 cc              int     3
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: d40

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3a

CPU_STEPPING: 9

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  AV

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0x80000003 - {AUSNAHME}  Haltepunkt  Im Quellprogramm wurde ein Haltepunkt erreicht.

EXCEPTION_PARAMETER1:  0000000000000002

ANALYSIS_VERSION: 10.0.10240.9 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8035d6ac0b5 to fffff8035d5cc967

STACK_TEXT:  
00 nt!DebugPrompt
01 nt!DbgPrompt
02 FLTMGR!FltpvPrintErrors
03 FLTMGR!FltpvValidateFileNameOptions
04 FLTMGR!FltvGetFileNameInformationUnsafe
05 PSINFile
06 0x0
07 0x0
08 0x0
09 0x0


IMAGE_NAME:  PSINFile.sys

FAILURE_ID_HASH_STRING:  km:av_vrf_psinfile!unknown_function

    Loaded symbol image file: PSINFile.sys
    Image path: \SystemRoot\system32\DRIVERS\PSINFile.sys
    Image name: PSINFile.sys
    Timestamp:        Thu Jul 16 20:09:31 2015 

You also had driver verifier enabled. Don't activate it again for the Panda driver.

| improve this answer | |
0

I reset windows 10 in Recover, which autostarts if you let the BSOD's do thier restart loop for long enough.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.