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Product Name: Probook 4540s Operating System: Microsoft Windows 8 (64-bit)
HP Probook 4540, Hard disk 500 GB, RAM 4 GB, Video Card integrated simple. DVD ROM/Writer is corrupted.
My brother purchased this laptop like 3 years ago, so the product is not in warranty. He used to sign-in through Hp protect tools fingerprint. Now these tools automatically set password for BIOS users. But he didn't set the BIOS administrator password back then. I tried to set BIOS Admin password thru BCU, it set the password but the option BIOS administrator was still not showing up.
He used laptop for 3 years, now its hard disk is problematic, system was hanging at boot where hp logo shows. I replaced the hard disk with a new one, it booted fine, but when I try to boot it from USB having an operating system, it says no bootable image found. I pressed f9 and to select the USB boot from boot options, there is no other option available then UEFI. UEFI is not working either. I can not get into BIOS as no password for BIOS Administrator was set before using HP protect tools. I can get into BIOS through simple users created by HP Protect tools, but it is not showing the boot options in BIOS.
I also tried this recently "power-button+Window logo key+b"
Hold them for like 3-5 seconds left it, and a message appeared after automatic resetart saying that a system bios recover has occurred. Then I tried to get into BIOS but the simple users are still there.
Please help me solve this issue. Contacting HP support is not possible as the product is no longer in warranty.