I have Windows 10. I've noticed that whenever I'm trying to create a folder on the Documents folder the Windows Explorer stops to respond and the whole computer gets stuck.
How can I resolve this?
As ikellenberger mentioned DropBox was involved in my case, however I never installed it. The insight came from this thread. Apparently there was a Windows App named App Installer that suspiciously had a DropBox icon. After uninstalling that, the problem stopped immediately with no reboot required.
There's 5 different things to try in this article.
Usually the application “Autodesk Inventor” might cause several issues with your File Explorer if you have it installed on a Windows 8.1 or Windows 10 operating system therefore as a last resort please uninstall this application and reboot your Windows device.
There you go, if you follow the methods above I am sure you can fix your Windows 8.1 or Windows 10 File Explorer from freezing or crashing again during your usage. You can also write us in the comments section of the page below if you have any further questions related to this article and I will help you further with your issue.
Yet another solution that solved the issue in my case, apparently caused by Quick Access when a networked drive is disconnected:
Go to View, in any folder, then select Options and then Change folder and search options. The Folder Options window opens. Under Privacy:
Deselect “Show frequently use folders in Quick access.”
Deselect “Show recently used folders in Quick access.”
Then click on “Clear” and OK to save your preferences.
I have tried some of the solutions suggested here and at other places. Unfortunately with no positive effect.
Eventually it helped to uninstall Dropbox. It seems that some days ago Dropbox installed an update in the background causing the problem.
Thought that I should chip in here.
From what I've seen of people's responses on forum threads and my own solution: it is either Dropbox (or app installer) or winrar that will be causing the problem.
Using ShellExView to disable the shell integration for Dropbox extensions class 1-10 or disabling the shell integration for winrar should do it.
This does mean that winrar/Dropbox context will NOT appear in file explorer (so you won't be able to extract a .zip file just by right clicking anymore), but your issue should be fixed after a quick reboot.
01/28/2017 - In my case determined that issue occurs when attempting to rename folder from within Library view. If navigate directly to folder from within explorer is not an issue. Not resolved but at least know how to get around it.
When saving a pic or something, say from an email..you go to ‘select folder’ and then try and ‘create new folder’ in order to save it Windows freezes at this point If you open another explorer window, just before you click create new folder, use that other window to create the new folder, then you will see it appear in the ‘save as’ window This works fine But not if you forget
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