I am observing this behavior from several days, when I use my PC after sometime of inactivity, Runtime Broker start using high CPU usage. When I check it using process explorer, there are two threads that caused high CPU usage.

Windows.Storage.Search.dll!GetGatherAdmin+0xd2e0 windows.storage.dll!SHGetNameFromIDList+0x1c0

But I don't understand what these are and how to stop this issue? Any advice?

  • I need a xperf trace to see more details. install the Windows 10 WPT (part of the Windows 10 SDK: dev.windows.com/en-us/downloads/windows-10-sdk), and run the commands shown in this pastebin: pastebin.com/pgE11HRD share the compressed ETL file Sep 19, 2015 at 18:29
  • have you captured a trace of the high CPU usage? Sep 21, 2015 at 4:05
  • @magicandre1981 Sorry I didn't got time to test it. I want to try it myself. Although I have install the SDK. I will update you once it is done
    – user398328
    Sep 21, 2015 at 8:09
  • @magicandre1981 Hi, I failed to understand this. I don't want to upload the results publicly. Can you mail me with your E-Mail ID so I can I send you the results privately. My E-Mail is listed on my profile
    – user398328
    Sep 24, 2015 at 8:52
  • ok, I wrote you an email Sep 24, 2015 at 15:59

1 Answer 1


The Runtime Broker tries to read a thumbnail windows.storage.dll!CFSFolder::_GetThumbnailCacheId and this casues a high CPU usage. But I can't see which process/app triggers this call. Close all of the Store Apps (Microsoft.Windows.Photos is a good candidate) and see what happens.

  • I think you are right. I opened the Photo app and noticed sudden increase in CPU usage. I also noticed it was scanning a very big partition with lot of images. I have removed the directory, will see if it works
    – user398328
    Sep 25, 2015 at 11:01
  • Is it fixed now? Sep 27, 2015 at 5:36
  • I haven't faced this issue again so far. I guess it worked. Thanks
    – user398328
    Sep 27, 2015 at 10:58

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