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  1. I am not able to sign in to Skype. When I try to connect I get "Skype can't connect". When I follow the "Can't access your account?" link on the sign-in dialog, I get sent to an ugly-looking "Account Recovery - Problems Signing In?" page with a "Send Email" button which never gets enabled, even though I enter valid email addresses in the text box above. The credentials I am using to try to sign in are valid, and I can sign in to the Skype website with those credentials when I am at work, and used to be able to at home.

  2. When I go to the Skype website, it looks really junky (broken images all over the place, menus as bulleted lists, etc.). (I am seeing this on Windows 10 [Chrome and Edge] and Windows XP [Chrome].)

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I suspect that the 2 problems are connected, but I don’t know how.

Any ideas about what’s going on?

closed as too broad by JakeGould, Xavierjazz, fixer1234, DavidPostill, Steven Sep 30 '15 at 13:03

Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • Is this still happening? What happens when you try to sign in? – Insane Sep 30 '15 at 4:08
  • @Insane: I'll add details to the question. – Jeff Roe Sep 30 '15 at 14:07
  • The problem has to do with the fact that the .css files (and probably other resources) that the web pages are referencing are specified as https://... and something in my router settings is preventing me from being able to access these css files. – Jeff Roe Aug 3 '16 at 2:29
  • It turns out that the problem was due to using "OpenDNS" DNS servers. I switched back to my previous DNS servers and the problem immediately went away. More details here: superuser.com/q/1108068/54239 – Jeff Roe Aug 11 '16 at 14:51

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