Windows 10 crashed on my Dell Vostro 260. It froze up and then just crashed, I have no suspects. I was just web browsing and checking mail. Norton and Malware bytes are up to date, so I do not suspect a virus. I haven't downloaded anything suspicious.
Upon reboot I get an error
Windows could not start because the following file is missing or corrupt: \system32\hal.dll Please reinstall a copy of the above file.
Here’s the problem though:
F8 safe boot does not seem to work. Bios does not seem to detect SATA 0, which is my boot drive. SATA 3 is detected and only has an image file on it.
F12, boot options, brings up a small menu that brings up 4 options: select boot drive SATAxxxxx, SATAXXXX (dvd drive)., setup, diagnostics - setup gets me to the normal bios menu.
I have Macrium reflect backups and Windows utility backups. I do not think I have boot disks but I am not sure.
Diagnostics utility is detecting hard drive
0-0-0 and OS boot drive
0-0-0. Diagnostics utility shows boot path as
MBT of hard drive 0-0-0
My hard drive previously, recently passed SMART scans and another software testing scan. No bad sectors were ever found that I know of.
Any troubleshooting tips, advice? My boot drive is dead isn’t it? The only thing I can think of is to swap cables between SATA 0 and SATA 3 to see if the drive is recognized, but if not, that means it is dead, correct?
If the drive is dead and needs replacement how do I restore the old system if no boot disks can be found? I have another PC that can download boot disks, but I can’t remember if the boot disks are specific to a computer.
UPDATE: I decided to run the Ubuntu Live CD and it was showing an OS drive and my SATA III drive. I couldn’t access the OS drive due to some error, so I powered down and unplugged and then powered up to check the bios again.
Now my computer is booting and my hard disk drive is detected by the BIOS. The only odd thing is at least one of my desktop shortcut icons is in the wrong place and I think I am missing some, but my most recent document is available.
Should I take all this to mean that my hard disk drive is failing or that the power connection is faulty? No errors were found with CHKDSK or HD Sentinel.