My copy of Windows 7 crashed. It refused to start, and all options to restore windows failed to work. I reinstalled windows, only to find that under windows.old, all my old files were still on my hard drive. I have a MSI motherboard and an AMD CPU and ATI graphics card. I have my Ethernet drivers working, and have installed the "chipset" drivers. But once I try to install the Realtek Audio drivers, this happens.


Past this, there are still video drivers that I can't install for some strange reason, the autodetect utility from ATI just doesn't actually download the drivers.

Anyone know what steps to take aside from a new hard drive?


Motherboard: MSI A78M-E35 Micro ATX FM2+ Motherboard

Graphics card: MSI Radeon R9 270X 2GB Video Card

Processor: AMD Athlon X4 760K 3.8GHz Quad-Core Processor

Storage: Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive

  • Have you tried [removing the windows.old folder](http:// www.sevenforums.com/tutorials/19151-windows-old-folder-delete.html) I would suggest for a clean installation rather than finding workarounds. You may backup necessary data before doing so.
    – Nikhil_CV
    Oct 10 '15 at 4:25
  • I've already just gone ahead and formatted my c drive Oct 10 '15 at 12:29
  • It seems like my video card is back up, since I can run LoL at 200fps on max settings. It's just the realtek driver. fps screenshot: imgur.com/EsP107E no output device: imgur.com/Xf09KEv realtek driver failed install: imgur.com/VuW7xqQ Oct 10 '15 at 13:22
  • Okay, I would suggest you to remove the comments that are irrelevant. Now, open device manager (Start-type device manager - click on the first in list) In View on menu bar, select show hidden devices. Now scroll down the device list under sound , video and game controllers. What all do you see? Does anything have a yellow badge over it?
    – Nikhil_CV
    Oct 10 '15 at 13:59
  • Yes, this is what came up exactly. imgur.com/o7f3C9p edit: do you prefer screenshots or descriptions? Oct 10 '15 at 15:01

I understand you do not want to hear this, but I cannot help but think the best option is to re-install on a new hard drive if you want to keep all the old files.

You can find a hard drive for pretty cheap these days, ideally you want to boot off of a SSD anyway.

hopefully you do not have an issue preventing you from putting additional hard drives into your computer. Even if you had those issues I would still recommend this, and to get a usb hard drive dock to read the old hard drive and transport the information from there to the new installation.

Good luck.

  • Do you think there's something wrong with my hard drive? Corruption, or something wrong with the head? All my problems seem to be driver related. Oct 10 '15 at 12:28
  • possible, but certainly not probable. I would not think that is the reason for having driver issues. Oct 11 '15 at 0:03

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