In Outlook, when viewing an email that you have either replied to or forwarded in the past, it will say either "You replied to this message on DATE/TIME" (along with the icon showing a purple arrow pointing to the left) or "You forwarded this message on DATE/TIME" (along with the icon showing a blue arrow pointing to the right). How do you remove that replied/forwarded indicator?

I came across a method in the past that worked. It involved exporting the message, deleting it, and then reimporting it into your Inbox. But I just tried that and I still see the indicator, so I must be missing a step. I'm using Outlook 2010.


This is easy with VBA macro like this:

Sub ClearLastVerb()
    On Error Resume Next
    For Each Item In ActiveExplorer.Selection
        Item.PropertyAccessor.SetProperty "http://schemas.microsoft.com/mapi/proptag/0x10800003", -1
        Item.PropertyAccessor.SetProperty "http://schemas.microsoft.com/mapi/proptag/0x10810003", 0
End Sub

Just add this macro to your Outlook and after that you can place the button that will clear icon and last verb executed for the selected messages.

  • I created the macro, but when I try to run it I get a Microsoft Visual Basic dialog box that says "Run-time error '440': The operation failed." When I press Debug it goes to the line that sets the property to 0. – pacoverflow Oct 13 '15 at 20:27
  • This is werid... It works flawless in my test lab on Outlook 2007/2010/2013/2016. What type of account do you use in Outlook (Exchange/POP3/IMAP/...)? – thims Oct 14 '15 at 16:01
  • It is an Exchange account. – pacoverflow Oct 14 '15 at 16:55
  • Ok, try to add the "On Error Resume Next" line as shown in the script above. – thims Oct 15 '15 at 15:55
  • That works to change the icon from the purple/blue arrow back to the regular envelope icon. But it doesn't remove the "You replied to/forwarded this message on..." – pacoverflow Oct 15 '15 at 19:30

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