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In Outlook, when viewing an email that you have either replied to or forwarded in the past, it will say either "You replied to this message on DATE/TIME" (along with the icon showing a purple arrow pointing to the left) or "You forwarded this message on DATE/TIME" (along with the icon showing a blue arrow pointing to the right). How do you remove that replied/forwarded indicator?

I came across a method in the past that worked. It involved exporting the message, deleting it, and then reimporting it into your Inbox. But I just tried that and I still see the indicator, so I must be missing a step. I'm using Outlook 2010.

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1 Answer 1

Reset to default
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This is easy with VBA macro like this:

Sub ClearLastVerb()
    On Error Resume Next
    For Each Item In ActiveExplorer.Selection
        Item.PropertyAccessor.SetProperty "http://schemas.microsoft.com/mapi/proptag/0x10800003", -1
        Item.PropertyAccessor.SetProperty "http://schemas.microsoft.com/mapi/proptag/0x10810003", 0
        Item.Save
    Next
End Sub

Just add this macro to your Outlook and after that you can place the button that will clear icon and last verb executed for the selected messages.

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  • I created the macro, but when I try to run it I get a Microsoft Visual Basic dialog box that says "Run-time error '440': The operation failed." When I press Debug it goes to the line that sets the property to 0.
    – pacoverflow
    Oct 13, 2015 at 20:27
  • This is werid... It works flawless in my test lab on Outlook 2007/2010/2013/2016. What type of account do you use in Outlook (Exchange/POP3/IMAP/...)?
    – thims
    Oct 14, 2015 at 16:01
  • It is an Exchange account.
    – pacoverflow
    Oct 14, 2015 at 16:55
  • Ok, try to add the "On Error Resume Next" line as shown in the script above.
    – thims
    Oct 15, 2015 at 15:55
  • That works to change the icon from the purple/blue arrow back to the regular envelope icon. But it doesn't remove the "You replied to/forwarded this message on..."
    – pacoverflow
    Oct 15, 2015 at 19:30

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