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From intel it says each CPU has 6 cores and 12 threads. I have 2 CPUs, so this should give me 12 cores and 24 threads.

I can see there are 2 CPUs, but only 12 threads.

I am using Windows 10 Pro, with Hyper-V on.

Is this a problem of hardware or software?

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Yes, tried James' suggestions.

Turning on Hyperthreading in Bios is the way to go.

https://helloacm.com/review-hpz800-server-workstation-hp-z800-workstation-desktop-pc-tower-computer-powerhouse-2x-intel-xeon-x5650-48gb-ddr3-memory-2tb-hdd-1gb-nvidia-quadro/

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