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This is a computer I received today in a professional environment. I'm not sure what it was used for previously or how it was installed. I've got full local admin rights. It's currently set up with Windows 7 Enterprise SP 1 and I've installed all Windows updates. It seems stable overall, though I haven't had much time to play with it.

However there is this problem: I get a blue screen of death with the error code SYSTEM_SERVICE_EXCEPTION whenever I try to use the taskbar menu for a pinned program. It is a 100% consistent, happening every time I try, regardless of the program or action—trying to open a recent file and trying to create a new one (e.g. right-clicking the sticky-note icon and clicking new task) have both resulted in the bluescreen.

I've even tried it with a new user profile—the result is the same.

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  • Did you try the things proposed here?
    – glS
    Commented Oct 28, 2015 at 7:49
  • share the dmp file from C:\Windows\Minidump Commented Oct 28, 2015 at 16:46

2 Answers 2

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After applying few more updates (not sure why windows update didn't get them all in the first place) and also after applying hotfix for KB2731284 the problem disappeared. Thanks

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If you get the error again, it would be good if with a memory installed with windows 7 you would do a windows reviction and repair since this error is usually a malfunction of the operating system, I would also recommend you since the computer has presented these errors before your middle name is backup make a backup of everything as constant as possible

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