Before anything else, I'd like to inform everyone that this is a redo of an original post I made which was closed due to incomplete details. Now I have included what others have asked me to do in the original. (Original: https://superuser.com/questions/990227/sudden-bsod-at-random-times?)
So I was browsing the internet using Google Chrome and came to a school's website. All of a sudden, a BSOD appeared with the message:
I ran a full malware scan using Malwarebytes Anti-Malware and it had found 2 Potentially Unwanted Programs (PUPs):
I downloaded BlueScreenView and went to the latest Blue Screen of Death's dump and this is what I found:
It says that it was caused by driver vdrvroot.sys.
If anyone needs my PC's information, I gathered them using Piriform Speccy:
- Operating System: Windows 10 Home Single Language 64-bit
- CPU: Intel Core i3 3217U @ 1.80GHz
Ivy Bridge 22nm Technology
- RAM: 4.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
- Motherboard: ASUSTeK COMPUTER INC. X450CP (SOCKET 0)
- Graphics: Generic PnP Monitor (1366x768@60Hz)
Intel HD Graphics 4000 (ASUStek Computer Inc)
1024MB ATI AMD Radeon R5 M240 (ASUStek Computer Inc)
- Storage: 465GB Hitachi HGST HTS545050A7E680 (SATA)
- Optical Drives: TSSTcorp CDDVDW SU-228FB
- Audio: Realtek High Definition Audio
This isn't the only time the BSOD with the same message happened. It often happens when my PC is out of my sight, when I connect to the internet, while browsing the internet, and using some programs.
I've updated to Windows 10 from Windows 8.1 last August. Could this be a problem caused by Windows 10's automatic updates?
If anyone knows a solution to this, I'd highly appreciate it. If you guys need more details, please tell me what's missing and I'll add it.
Update: Here's a link of the dmps from the minidump folder: https://www.dropbox.com/s/8y3g2lpeq57bp0n/Minidump%20copy.zip?dl=0