My external hdd appears on my computer but won't open. It appears in disk management as well as active and healthy. Is there a way to recover the files in the external hdd?

EDIT So far I have used the following data recovery software with no success:

  1. EaseUS recovery software
  2. Recuva
  3. PC Inspector File Recovery

My machine is on windows.

  • There are plenty of data recovery tools (both free and paid) that can get your data back (as long as nothing too crazy has been done to the drive like a reformat), but before you go that far, wont open in what way? As in you just don't see a drive letter or you get a specific error when you try to open the drive? If it's the former, then you should be able to right click and 'Assign/Change Drive Letter...' on the disk ..?
    – txtechhelp
    Nov 1, 2015 at 12:30
  • 1
    Should be a way to see some detailed logfiles or errors on windows, isn't there? Something like /var/log/syslog in linux. And even a quick format doesn't really overwrite much data, I'd try testdisk and photorec first, they're free and available for Windows/Linux/Mac/DOS (really)/FreeBSD/SunOS
    – Xen2050
    Nov 1, 2015 at 12:57
  • Its an external drive that when double clicking on it windows explorer crashes. On multiple different laptops Nov 1, 2015 at 13:44
  • Instructions for using TestDisk and PhotoRec: superuser.com/questions/87188/recover-harddrive-data/…
    – karel
    Nov 1, 2015 at 14:45

1 Answer 1


The hard disk is most probably dead. I used data recovery software to get the data from it and then just threw it away. I do not to state which software I used as it is a paid for software and not free, and I do not wish to promote a specific software.

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