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Questions tagged [black-screen-of-death]

The Black Screen of Death (or KSOD) is when Windows Vista or above loads only a black screen and your mouse cursor.

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1answer
29 views

Acer Aspire Laptop E5-475-37MN where to find bios utility files to flash bios

When I turn on my laptop the only thing that works properly are the LED lights and the fan, it displays a black screen. I was thinking of flashing the bios using a usb drive with BIOS update utility ...
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Kali Linux Installation on Virtual Box

I have loaded Kali Linux into Virtual Box, and when I select Graphical Install on the Install Menu, I just get a black screen and can't interact with it at all. I've tried doing scaled res, enabled ...
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Screen stays black after memory upgrade?

I have 4GB memory from my HP Folio 13 1020us, labelled: 4GB 2Rx8 PC3-12800S-11-11-F3 I want to use it to replace the memory in my ACER E1-510. It's current memory is labelled: 2GB 1Rx8 PC3L-...
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Fresh ubuntu system, after login black screen flashing

I wanted to change my Windows 10 for ubuntu. I have deleted whole windows. After instalation I was told to reboot my computer, so I did it. My login screen is black, when I write correct password ...
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332 views

Login stuck on black screen with cursor after enabling Hyper-V hypervisor

strange one. I enabled the Hyper-V feature on my works Win10 1803 Lenovo T450 (8GB RAM) laptop. Tried to create the first Windows Server VM but got the error: "...hyperpvisor is not running" ...
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5answers
7k views

Black screen on Windows 10 Remote Desktop after Windows 10 May Update 2019

I always connect to my domain computers using Windows 10 Remote Desktop in version 1809 without any problems. Now, some computers were upgraded to Windows 10 1903 May Update 2019 version. After that, ...
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20 views

Gpu stops giving display

I got a i5 2400 with gtx 750ti which was working just right before i unplug the power supply and inserted in my old pc in try to boot it up but the old pc had the motherboard dead so i uninstalled the ...
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124 views

PC running windows 7 Professional, black screen of death

So for the past couple of days I have been attempting to fix a new PC issue which I have not come across before. Before I get into the problem at hand I will give a bit of context. A friend of mine ...
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1answer
3k views

Desktop PC boots to black screen after ASUS BIOS update

I tried to update my ASUS motherboard's BIOS just now, but after the installation reached 100% on the update screen, the PC restarted and then simply hung indefinitely on a black screen with no ...
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580 views

Why does the App Readiness Service cause black screen with mouse cursor after login?

recently, one of my computers running Windows 10 build 1803 failed to completely login any user on that machine, i.e. a user would login, and then a blck screen with only a mouse cursor appears, ...
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27 views

GPU Overclock Black Screen

AMD Radeon R7 370 - Driver version 18.12.2 - Windows 10 x64 I used the AMD Settings app (Profile OverDrive) and changed both values of GPU + Memory Clock to max and the PowerControl to about +10%. ...
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185 views

Black screen on boot

i've changed an option in BIOS(disabled hdd drive) and now BIOS won't boot. Same goes for the OSes obviously. I've tried taking the BIOS battery out for 30 minutes and plugging it back in. Afaik my ...
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3answers
557 views

My HP computer desktop turns black with only mouse cursor shown

I have an HP desktop which was working properly until the following happens: It loaded normally as shown in the image showing the Windows logo with the loading dots. The the screen turns black and ...
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1answer
1k views

ReactOS won't boot (black screen) [closed]

I recently tried to install ReactOS, and did so by: Downloading the .iso from SourceForge. Writing it to a USB drive using the "Make bootable USB stick" option on the Nemo file manager (for Linux). ...
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2answers
1k views

Taskhostw.exe uses 24GB of RAM and freezes/crashes my PC

First off: Windows 10 Professional build 17134 Intel i5-6500 3.2GHz 8GB DDR4 RAM MSI GeForce GTX1070 8GB So for the past two weeks I've been having problems with my Windows 10 Pro machine: ...
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241 views

PC Desktop black screen upon booting

I am using an Aftershock PC: Skylake Desktop CPU: Intel Core i5-6500 Graphics Card (Desktop): Nvidia GTX970 RAM: Cosair DDR4 2 stripe of 8gb (I changed this around 4 months ago but I can't ...
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1answer
3k views

Black screen after installing nvidia graphics driver

CPU: Intel g4400 Motherboard: GIGABYTE ga-h110m-ds2v Power supply: FSP hyper k 500w 80+ Monitor: AOC IF23 (only DVI and D-SUB) I bought gtx 750ti recently and after I installed nvidia graphics ...
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5answers
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Black screen with cursor after login

This question has been asked before, but none of the answers worked for me. Details After about 5 minutes and 41 seconds (yes, I timed it), my desktop shows up as normal. It only happens on one ...
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0answers
20 views

Laptop screen goes black after changing the battery

I have recently replaced the battery of my Asus laptop, but ever since I'm running in some problem. I can always boot up normally and everything works fine. When I don't have it plugged in, quite ...
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1answer
994 views

WIndows starts with Black Screen and Cursor

A friend has an old Windows 7 Laptop that starts up, shows the welcome screen as the default user is logged in, then everything disappears and they're left with a black screen with a cursor, and that'...
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224 views

Boot Camp Corruption: (How) Can I reinstall the original Win 7 Pro OS, as current updates now causes a black screen

Bootcamp and PC apps are required for my business. The installation & function has been flawless since originally installed 2 yrs ago. Automatic Win7 updates have corrupted the startup: It boots ...
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34 views

Cannot update BIOS correctly

I own an Alienware 2017r3 with BIOS [Alienware 1.2.14, 02/06/2016]. Support Assist says that I should update to 1.3.12, but by reading online I found out that the proper path for this should be: 1.2....
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1answer
156 views

Slow startup after update

I recently had a windows update to v1703 (64bit), which I launched before going to bed and, overnight, my PC got the Black screen of death after the logging. Weird thing is, when I launch explorer.exe ...
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1answer
811 views

Long black screen before Windows 7 starts loading

On an Acer Aspire 7741G laptop, during startup, the computer stays stuck on a black screen before the Windows logo appears. It also affects safe mode, in fact the black screen is even before F8 procs ...
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1answer
699 views

Lenovo Y50-70 laptop gives completely unresponsive black screen when opening certain websites and other random times

I have a Lenovo Y50-70 laptop and I have a really weird and frustrating problem. My laptop runs absolutely fine except when I take certain actions that include: Visiting a few specific website, going ...
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382 views

I get Bsod with either Memory Management or Faulty Hardware Corrupted Page error and changes on files are deleted on reboot

I get Blue Screen of Death on Windows 10, most of the times Memory Management related, but also Faulty Hardware Corrupted Page. I also noticed that when I write/delete a file and then restart the ...
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3answers
984 views

Desktop loads around 5-6 minutes after I log in - Windows 10

I am using Windows 10 Version 1703 Build 15063.540. After I log-in, I get a Black Screen with cursor. Normal desktop loads after around 5-6 minutes in this "blacked-out" mode. I am able to open task ...
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1answer
143 views

Horizontal flickering bands on GeForce 560 Ti

My 5 year old graphics card started showing problems since yesterday - screen has multiple flickering black lines always, even during boot up (so rules out a Windows 10 problem). I still updated the ...
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46 views

Computer screen goes off suddenly

My PC monitor goes off like there is no input video but PC is still working, sometimes the there is a cluttering sound and sometimes the sound of the movie or music I am listening to is still playing ...
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1answer
522 views

Windows 7 how to enable/disable services to troubleshoot black screen on login?

This morning after starting my Windows 7 PC I found myself logging into a completely black screen (no mouse cursor as some people get with this similar problem). The Windows 7 login screen comes up, ...
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123 views

Windows 7 logs into black screen

Last night, as I do every 6 months, I opened up my PC and cleaned it with compressed air. I remove and wash all the mesh screens to clean dust in those as well. I let it all sit overnight to dry (...
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1answer
484 views

Windows 10 PRO VGA HDMI BUG Second screen doesn't work

I don't know if this is the right place to ask, but I really need help. I needed some emulators for my school project so I upgraded my Windows 10 Home to Windows 10 PRO. This was without any problems ...
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2answers
14k views

Black Screen after booting Kali Linux after installation

So here I'm after I was so excited to try the new Kali Linux operating system. I've tried to install it with a dual boot with Windows 10 with creating a new partition for the new system. And I guess I ...
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71 views

SFC wants to replace dwmapi.dll to a blackscreen

All my game cds have been tossed out and turned into ISO's. I installed the game Cities Skyline i have via WinCDEmu, then when comodo firewall started flagging things for my permission. I allowed it ...
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1answer
526 views

Windows 10 Black screen after boot logo

So i have been running into this issue with windows 10 on my laptop. After the boot logo it just becomes a black screen. But after I put it to sleep by closing the lid and then waking it back up it ...
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0answers
37 views

Unpredictable WHEA Black Screens

Over the last 4 months or so, I have repeatedly had issues with WHEA Error based black screen crashes. As far as customer support goes, I've been given a fair amount of run around between Microsoft ...
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2answers
56 views

Laptop boots to Acer logo and goes off, boots to logo again

I've been experiencing the black screen of death with cursor everytime i turn on my laptop since yesterday. I was unable to boot to safe mode also. I tried so many solutions but to no avail. However, ...
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1answer
634 views

Acer Aspire E5-571G shows black screen after Acer logo

I have been on windows 10 for 10 months now. Yesterday, i turned my laptop off and back on, it showed the Acer logo then entered a black screen with just the mouse cursor. I attempted to go into safe ...
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1answer
5k views

Black screen of death + no safe mode/boot menu? Windows 8.1

Google suggests this might be a "black screen of death" issue, but the descriptions are diverse and the dates often seem to relate to issues from 2013-2014.... Prequel: About 3 days ago I tried to ...
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1answer
954 views

Lenovo t400 shows black screen. How to fix?

I have a Lenovo Thinkpad t400 laptop. I Updated antivirus and system asked to restart the computer. I just turned of the laptop and slept. When I turned it up in the morning, light of the screen was ...
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1answer
571 views

Explorer.exe not responding on “My Computer” access Windows 7

A little backstory I installed a day ago some corrupted software into my computer and soon after that I got the "black screen of death" on boot. I reinstalled my windows, erasing all partitions ...
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3answers
2k views

Windows 7 Black Screen with cursor after boot, Explorer.exe doesn't start

A friend handed me an Acer Aspire one D270 running windows 7 which boots as normal and I assume logs in since there was no password, but then displays a black screen with the cursor. I cannot do a ...
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1answer
208 views

Lenovo H50-55 desktop (90BG0024RK) boots to black screen

We have a Lenovo H50-55 desktop (90BG0024RK) equipped with an AMD A8-7600 processor. The system runs Windows 7 Pro x64 and has domain users. The problem we're experiencing is specific to that Lenovo ...
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0answers
337 views

win10 black screen with cursor, presumably after an update, found solutions dont work

My windows 10 PC is trying something new which I don't like: It shows a black screen, with only my cursor. The solutions I've found don't work: I've tried WIN+P to open the multiple screen setting ...
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0answers
1k views

Windows 10 Black Screen on boot, no cursor, no safe mode, nothing

Last night I was just minding my own business when my monitors kept going black for a few seconds, then turning on again and I noticed that windows was trying to update. Finally it went completely ...
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2answers
676 views

Black screen after BIOS splash screen

Between 2016/09/09 ~15:00 and 2016/09/12 ~11:45, a Toshiba Satellite C670D-11K started experiencing a problem whereby the boot process shows the BIOS splashscreen but nothing else - no "Starting ...
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766 views

Dell Latitude E6420 Black screen of death but external monitor working fine?

My Dell Latitude E6420 has black screen of death. Let me explain what happen. My friend bought a battery for his E6440 laptop and his laptop not starting (no display) he asked me to check on my laptop ...
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1answer
569 views

How to factory reset computer?

So, I have a dell laptop that was running Windows Vista Home Premium. I started installing Windows 7 Professional. However, it was hanging on "Completing Installation", and I read somewhere to hard ...
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1answer
6k views

Acer Aspire E1-570 Black Screen, Faulty Bios?

Good morning everyone. I am having a bad time trying to fix my laptop Acer Aspire E1-570. I have a black screen of death, when I press the power button the fans start spinning for a second and then ...
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0answers
211 views

Linux mint computers blackscreen and beeping sound

After starting my computer my computer goes black and starts beeping. I have installed mint on to my computer recently. I wondering if this problem was related to mint or if it is a hardware problem....