Questions tagged [cpanel]

cPanel is a popular control panel for web hosting. Not to be confused with [control-panel]

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SOLVED: cpanel/WHM cannot terminate accounts beacuse of /etc/shadow

i couldn't find the answer after searching. when i try to terminate an account in my WHM, I face the below error API failure: (XID sngjqn) The system failed to lock the append-only (+a) file “/etc/...
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Unsupported certificate option "-t" at cpanel terminal

I'm creating a ssh key authentication in the cpanel terminal as recommended by cpanel, So I'll be able to integrate git version control: https://support.cpanel.net/hc/en-us/articles/4404218477207-How-...
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CPanel cron job - taking UK's DST into account

Is there a way to take the UK's daylight savings time (GMT vs BST) into account when setting up a cron job in cPanel (hosted with GoDaddy if it makes any difference)? I doubt it, and it's not ...
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Can one extract the files in a .tar.gz and upload them individually onto cPanel?

I am in the process of migrating my website from Bluehost to a different hosting company. I downloaded the entire backup of the cPanel (61 GIG) successfully, but uploading files is incredibly much ...
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Install SSL certificate only in CPanel

Let me see if I can explain this clearly. I'm new to SSL certs. I already got a SSL cert for my company domain xxxxxx.com and is installed in the Cpanel. Now I have an A record created which is abc....
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280 views

FTP client logged out immediately after logging in. Pure-ftp/Cpanel/WHM

I'm trying to enable ftp on a cpanel/whm server but users are having trouble logging in. Ports are open and I can see connections are reaching the server because they are logged. However the clients ...
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Is there a way to count the number of files in the root directory of a web server using FTP or cPanel?

I have a website on Bluehost and it's exceeding its file limit. I have a lot directories and I want to know which of them has the most files in it so that I could see weather I could delete them to ...
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How to gain access to WHM (CPanel)?

I have started on a new project and need to access the WHM and cPanel. I have tried to log into the server through SSH (denied). I then used the terminal on cPanel to run some commands and get ...
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Secure size-limited backups to a cPanel-controlled website

So I've just got a new computer and want to start doing the "right thing" with automatic backups. I've got a website (shared hosting, managed via cPanel), so the extra space on my server ...
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IIS 7 redirects to IP

On the domain cpanel, I have subdomain A record pointing to the IIS server IP, but once the subdomain is accessed, the browser is redirected to the IP, and it is shown in the address bar. How to force ...
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Unjustified high load averages

I'm getting rather strange behavior in a new VPS system that i'm administering. I hav ebeen facing this issue for around a month and i've tried everything in my power to find out what's causing it ...
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DNS records: Save emails in two different mail servers depending of the subdomain

I'm using Namecheap Web hosting with cpanel, I want the emails sent to domain.tld to be saved into the Namecheap's Private Email (non cpanel), and the emails sent to sub.domaim.tld saved to the cpanel ...
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11k views

PuTTY Fatal Error: Remote side unexpectedly closed network connection

I am attempting to connect to our server via SSH using PuTTY and receive this error immediately after entering user credentials: Remote side unexpectedly closed network connection I used to be able ...
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SSHd of Linux Server keeps on getting failed and recovered every few hours

I am using Digital Ocean's Droplet Linux server, with Cpanel. It was all ok but now we are receiving continuous mails every 2 hours from Cpanel with title, "[Hostname] FAILED ⛔: sshd (Server IP ...
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How Can I achieve Domain redirection without paying hosting for every domain?

a friend of mine had recently bought some domain (domain1.com, domain2.net, domain3.org) and he wants to forward them to the main one (maindomain.com). The hosting is on a shared server (not a ...
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Need help locating SSH access on cPanel

I have cpanel 78.0.41, looking up online I've been told that it is in Security/SSH Access or Advanced/SSH Access but I can't locate it anywhere. I also tried to locate the terminal but I can't see it ...
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How can I fix this cPanel Issue?

Anytime I visit my website, I see: "Fatal error: Unknown: Failed opening required '/var/lib/sec/prepend.php' (include_path='.:/usr/local/php73/pear') in Unknown on line 0" I use a dedicated server. ...
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CPanel - replace all references in user account of domainA with domainB

Trying to solve an easy case for when a user's domain name expired (and got stolen by squatter wanting a ransom!), for a global replacement of any text in that user's cpanel folder of the old expired ...
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Self managed secure fileserver

I have 4 people who need to have a shared drive setup on a remote server. Confidentiality and encryption are important and hence most commercial web services (google drive, aws etc) are out of ...
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mac cPanel: "puttygen: error loading unrecognised cipher name" [duplicate]

Not sure what's causing this error - trying to convert my private ssh key to .ppk format within cPanel for SFTP via filezilla. I generated my keys using the following command: ssh-keygen -t rsa ...
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FTP connection error in EC2 instance with secondary EIP

Recently I have launched an EC2 instance with WHM-cPanel. I have associated 5 EIP to the instance and assigned them for 5 different site in WHM panel. Sites are running good but connecting via FTP ...
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How to point a subdomain to run applications using virtualenv on ec2 (AWS)

I added an ec2 instance (ubuntu server) in aws, installed python3.7, virtualenvs, pointed ec2's elastic ip to a subdomain, entered virtualenvs and made a webapp to run the web application. How do I ...
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Hosted emails on cPanel - How can I stop a user form deleting emails?

Just wondering how can I stop a user from deleting emails on a mailbox that is being hosted on cPanel? I have already created another mailbox that will auto-forward incoming emails - but I would like ...
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CPanel Won't Serve Files Owned By Other Users

I have an automated CI environment running as a non-root user which writes files to a www directory managed by WHM/CPanel. The files get there OK and if I chown them after they've been copied over ...
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CORS Blocking Some Files and not Others

I am accessing image files on one server from code in my website on another server, so CORS is required. The images are placed on a canvas, and I use canvas.toDataURL() to obtain the resulting URL, so ...
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268 views

huge log generate in WordPress websites

In the past days, some WordPress websites generate huge error_log in public_html! all websites have cPanel. in all websites that have this problem, those error logs are the same content. PHP Warning:...
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Server reaches 100% CPU usage and goes down

Every night the web server is using 100% CPU and all websites stop working. I have checked the server logs, in the log, I am getting below error – and this process taking more than 100% CPU usage and ...
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cPanel can be setted up for Windows Server 2012 R2 or Windows 10 [closed]

After googling, I found that cPanel is available and free for CentOS. Could you please tell me if it's similar to Windows Server 2012 R2 or Windows 10. Thanks in advance.
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Effeciently delete thousands of files with similar but different names

I need to delete thousands of files that have similar names but different endings. They were created by malware that attacked a client's shared hosting and infected multiple wordpress sites. I'm using ...
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1 answer
37 views

Is it possible to share a directory across WHM accounts?

I'm trying to install a single instance Matomo across multiple WHM accounts. I've done this before just by changing the DocumentRoot within httpd VirtualHost configurations, however with the WHM/...
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1k views

Unable to install Supervisor on shared hosting [closed]

I am trying to install supervisor to keep my jobs running .. this is my first time using it and as far as i understand i should first enter apt-get install supervisor from the terminal. Please note i ...
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PHP shows outdated MySQLnd version

PHP is using MySQLnd 5.0.12-dev and we cannot figure out how to get it to use the newer versions. The server has MySQLnd 5.6.40 installed but we cannot figure out how to get it to use it. We've been ...
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How to verify domain ownership for Google Maps Api using CPanel?

I am having problems tryign to configure a Google Maps API key. I could be wrong, but it looks like I have to associate a domain with the API key, using https://www.google.com/webmasters/...
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755 views

Repair C compiler via telnet

When I try to install a perl mod in cPanel I get this error: Checking C compiler....Could not locate an executable "gcc" binary....Done ** Unrecoverable Error ** The C compiler is not functional ...
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2 answers
1k views

Domain Email Forwarding to an Exchange Mailbox

I am a long time user of Outlook (desktop). Lately I’ve identified it would be useful to easily access my calendar/contacts/tasks, currently stored locally on my PC, from my (Android) phone. One ...
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Unable to use SSL certificate for my domain

I use sslforfree.com to generate SSL certificate. I set www.example.com and example.com and generate certificate. I set certificate on cPanel. After that I see following error message and domain is ...
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1 vote
1 answer
2k views

Is there a way to give a user limited, non-admin account access in cPanel?

I have a dedicated virtual server with two domains domainA/domainB on it. Each domain has its own cPanel account. I want to give someone access to very specific items ("metrics" items, ie: Webalizer, ...
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How to use ssh on cpanel server? [closed]

I want to entry to my cpanel server, but I can't do it. This is what I did. I am going to the login page of my server on cpanel and I got in. Then: Security -> SSH Access -> Manage SSH Key -> ...
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How to view a .rar file content remotely in a shared cPanel server (hostgator)?

I've tried using unrar via SSH but this command is not installed on my shared hostgator account. Is there any application that does this in this kind of environment? How to view a .rar file content ...
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cPanel / CentOS now showing strange symbols and exim using 99% CPU

Has anyone got any idea why this is happening? cPanel v72.0.10 CentOS 7.5 Everything is showing as symbols, even "top" in Terminal seems to display some strange symbols. Exim was using 99% of CPU ...
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Let's Encrypt and Bluehost

I'm having a problem with Bluehost hosting and my Let's Encrypt certificates I use for my website https://shinesolar.com. It seems like three or four times a week (I can't see a pattern), something ...
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116 views

subdomain to other server cPanel addon domain

I want to redirect nuki.example.ch to one of my other servers. I create a A record and know I see that the url realy redirect to my target server. But I can't configure the target server that he ...
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1 answer
450 views

FTP Connection Issues

I've installed the cPanel on cloud and enabled tcp port 21 on engine DNS but I still can't login by FTP client and I also changed the default port of PassivePortRange 49152 65534 too but I still can't ...
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2k views

How to kill a process on shared hosting environment

How to kill and restart nodejs when the account has run out of processes. Using username "shee". Authenticating with public key "imported-openssh-key" Passphrase for key "imported-openssh-key": [shee@...
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Extracting .zip folder through PuTTy causes internal error 500

fairly new to this side of the world. I am experiencing a weird situation. I succeeded to connect to a cPanel account through WinCSP, using CSP protocol and I am using PuTTY to run commands, like ...
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1k views

Php permission denied on connection to /tmp/redis.socket on cpanel

I have installed redis on my Cpanel Centos 6.9 VPS and successfully connected to it via tcp. I wanted to share redis.socket connection instead of tcp with several users on my vps but failing to do so ...
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1k views

Cpanel/WHM: running PHP with PHP-FPM in Apache2

I have this CentOS 6.9 VPS server with cpanel and WHM, running Apache 2 with PHP 5.6 Ive enabled PHP-FPM on WHM and it shows as active in both WHM and Cpanel (in the MultiPHP manager sections) To be ...
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1 vote
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116 views

How to make cpanel stop disable nginx ? Any expert with cpanel or a really skillful person

our site runs nginx with 50,000 daily visitors, together with cpanel, however these days cpanel keep stopping nginx for no reason and our site shows " connection was reset " whenever cpanel stopping ...
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1 answer
1k views

How to compress a large number of files (resulting in high volumes) using cPanel File Manager

I often find that the compression operation times out (without any notification message) when we try to compress large volumes of files in cPanel File Manager. I think it is due to some timeouts. I ...
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1 vote
2 answers
1k views

Setting ftp account to access just one folder inside public_html

Let's assume there are two ftp accounts ; user1 , user2 and let's assume that public_html folder has two folders : folder1,folder2 user1 is the admin of the host , he has all access overall I want ...
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