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Questions tagged [cpanel]

cPanel is a popular control panel for web hosting. Not to be confused with [control-panel]

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9 views

ERR_CONNECTION_TIMED_OUT while visiting site

I have developed e-learning website but I can hardly visit the website because most often I get the following errors: 1. This site can’t be reached demo.com took too long to respond. Try: ...
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0answers
19 views

Malicious Outgoing FTP Connection to another server [closed]

There was a malicious outgoing connection from my Cpanel server to an another server's FTP port. My server has many shared hosting accounts of my clients. How can I check which user/account sent this ...
0
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1answer
18 views

Repair C compiler via telnet

When I try to install a perl mod in cPanel I get this error: Checking C compiler....Could not locate an executable "gcc" binary....Done ** Unrecoverable Error ** The C compiler is not functional ...
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0answers
6 views

Can't install WHM SLL certificat due to fatal error

I'm attempting to install a certificate on a domain, I managed to install it last year, but now come time to renew it, WHM throws the following error when I click Install an SSL Certificate on a ...
0
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0answers
21 views

About Cpanel Trial Version [closed]

I did a lot of research, but I need your help on something. I've set up a trial version of Cpanel and can't log in to corporate mail now. Direct access links to Maile also do not work. How can I ...
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0answers
20 views

Domain control panel vs CPanel Zone editor

I know that I either can change domain records (e.g CNAME ,A or AAAA etc) from the control panel of the registrar or else from CPanel Zone Editor, BUT what is the difference between both? and if they ...
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0answers
34 views

Ioncube PHP Loader - It was already loaded

WHM/Cpanel + WHMCS server that requires IonCube php module. 4 versions of PHP installed - 5.6, 7.0, 7.1, 7.2 - for each version ioncube file is added and php.ini is edited(zend_extension). However ...
0
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0answers
15 views

how to install boxbilling software in a directory

I have installed boxbilling software in my cpanel mydomain/billing but the strange thing is instead of software homepage being mydomain/billing it is mydomain/billing/index.php?_url= and something ...
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2answers
45 views

Domain Email Forwarding to an Exchange Mailbox

I am a long time user of Outlook (desktop). Lately I’ve identified it would be useful to easily access my calendar/contacts/tasks, currently stored locally on my PC, from my (Android) phone. One ...
0
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0answers
48 views

Unable to use SSL certificate for my domain

I use sslforfree.com to generate SSL certificate. I set www.example.com and example.com and generate certificate. I set certificate on cPanel. After that I see following error message and domain is ...
0
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0answers
23 views

How to access my cPanel files via FTP using PhpStorm

I am trying to access my cPanel files via FTP using PhpStorm. The connection with the domain works, but I don't see the files. This same procedure works with FileZilla and it shows me the files that ...
0
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1answer
35 views

Is there a way to give a user limited, non-admin account access in cPanel?

I have a dedicated virtual server with two domains domainA/domainB on it. Each domain has its own cPanel account. I want to give someone access to very specific items ("metrics" items, ie: Webalizer, ...
1
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1answer
80 views

How to use ssh on cpanel server? [closed]

I want to entry to my cpanel server, but I can't do it. This is what I did. I am going to the login page of my server on cpanel and I got in. Then: Security -> SSH Access -> Manage SSH Key -> ...
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0answers
42 views

How to view a .rar file content remotely in a shared cPanel server (hostgator)?

I've tried using unrar via SSH but this command is not installed on my shared hostgator account. Is there any application that does this in this kind of environment? How to view a .rar file content ...
0
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0answers
28 views

cPanel / CentOS now showing strange symbols and exim using 99% CPU

Has anyone got any idea why this is happening? cPanel v72.0.10 CentOS 7.5 Everything is showing as symbols, even "top" in Terminal seems to display some strange symbols. Exim was using 99% of CPU ...
0
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1answer
120 views

Let's Encrypt and Bluehost

I'm having a problem with Bluehost hosting and my Let's Encrypt certificates I use for my website https://shinesolar.com. It seems like three or four times a week (I can't see a pattern), something ...
0
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1answer
30 views

subdomain to other server cPanel addon domain

I want to redirect nuki.example.ch to one of my other servers. I create a A record and know I see that the url realy redirect to my target server. But I can't configure the target server that he ...
0
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1answer
153 views

FTP Connection Issues

I've installed the cPanel on cloud and enabled tcp port 21 on engine DNS but I still can't login by FTP client and I also changed the default port of PassivePortRange 49152 65534 too but I still can't ...
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0answers
21 views

Cpanel ssh host key finger-print

I have a website hosted with Cpanel and I generated a SSH key, and was wondering if anyone knew how to find the SSH host key finger-print? Thanks
0
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2answers
188 views

How to kill a process on shared hosting environment

How to kill and restart nodejs when the account has run out of processes. Using username "shee". Authenticating with public key "imported-openssh-key" Passphrase for key "imported-openssh-key": [shee@...
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0answers
87 views

Extracting .zip folder through PuTTy causes internal error 500

fairly new to this side of the world. I am experiencing a weird situation. I succeeded to connect to a cPanel account through WinCSP, using CSP protocol and I am using PuTTY to run commands, like ...
0
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1answer
278 views

Php permission denied on connection to /tmp/redis.socket on cpanel

I have installed redis on my Cpanel Centos 6.9 VPS and successfully connected to it via tcp. I wanted to share redis.socket connection instead of tcp with several users on my vps but failing to do so ...
0
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1answer
706 views

Cpanel/WHM: running PHP with PHP-FPM in Apache2

I have this CentOS 6.9 VPS server with cpanel and WHM, running Apache 2 with PHP 5.6 Ive enabled PHP-FPM on WHM and it shows as active in both WHM and Cpanel (in the MultiPHP manager sections) To be ...
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0answers
28 views

How to make cpanel stop disable nginx ? Any expert with cpanel or a really skillful person

our site runs nginx with 50,000 daily visitors, together with cpanel, however these days cpanel keep stopping nginx for no reason and our site shows " connection was reset " whenever cpanel stopping ...
0
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0answers
41 views

Auto create a password protected folder via SSH

I create password protected folders via cPanel "Directory Privacy" on a daily basis. My account has SSH access and I was hoping I could automate this process. Is there any way I can automate password ...
0
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1answer
248 views

How to compress large number of files(resulting in high volumes) using cPanel File Manger

I often find that the compression operation times out(without any notification message) when we try to compress large volumes of files in Cpanel File Manger. I think it is due to some timeouts. I ...
1
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2answers
161 views

Setting ftp account to access just one folder inside public_html

Let's assume there are two ftp accounts ; user1 , user2 and let's assume that public_html folder has two folders : folder1,folder2 user1 is the admin of the host , he has all access overall I want ...
1
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0answers
119 views

no-Perl no-Kernel open3 cPanel Error message on CentOS7

I tried to install cPanel with the latest.sh install file. but I got this error message: 2017-11-18 15:57:58 906 (DEBUG): - ssystem [BEGIN]: /usr/local/cpanel/scripts/checkyum --nokernel --noperl ...
0
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1answer
35 views

Emails redirecting

I believe that my business partner is redirecting emails that we are receiving from our websites to his personal email accounts. We would receive an inquiry and then it would disappear after a few ...
0
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1answer
208 views

cPanel cron giving /bin/bash: 1@reboot: ambiguous redirect

Cron /usr/local/cpanel/whostmgr/bin/dnsqueue > /dev/null 2>&1@reboot /usr/local/cpanel/bin/onboot_handler Giving report: /bin/bash: 1@reboot: ambiguous redirect I would like know what does it ...
0
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0answers
330 views

can't access cpanel via chrome/firefox … except via tor

i connect to internet in public a library, i try to access cpanel to my site following this address https://ips8.e-c.com:2083/ but the browser keeps loading over and over and the page is never ...
4
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0answers
2k views

Redirect all HTTP traffic to HTTPS including subdomains

I'm trying to redirect all HTTP traffic to HTTPS including subdomains. I have the domain setup with FastComet on their Shared Hosting using cPanel. Some examples of how I like to redirect. http://www....
0
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1answer
93 views

Linux: cPanel queued mail stop

I got a serious mistake: I have a cronjob to send bulk email to my customers, but accidentally it worked and now some of our customers recieving the mails, I already deleted the cron job and deleted ...
0
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1answer
35 views

What's wrong with my cron command?

I'm running cron from cpanel, i want to run one file and when it is finish the next one. this is my command /usr/bin/wget -O /dev/null -o /dev/null https://example.com/file.php > /dev/null 2>&...
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0answers
32 views

How can I limit the number of mails sent from a specific email account in cpanel or WHM

I have a spam issue with an email account. Undelivered emails are being returned to the mail box. These emails were not sent from the box. Its seems someone or something is bouncing the emails off ...
0
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1answer
380 views

Why file name should not be started with hyphen or underline?

And also in the following document, He said: " Avoid using underscores in a filename " http://www.mtu.edu/umc/services/digital/writing/characters-avoid/ Why? Can i use underscores or start with ...
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0answers
164 views

CentOS 7.3 repquota: Cannot stat() mounted device /dev/root: No such file or directory

I get an email that says this every day or so. Every search has come up with a solution that has not worked for me (apparently did work for CentOS 6.x) Running cPanel on Linode CENTOS 7.3 x86_64 kvm ...
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0answers
14 views

How to use cPanel Email using only data connectivity?

Probably my title is misleading, but please hear me out. My client is using a cPanel dedicated server for Email and websites hosted by me. They have 32 small regional office situated in different ...
1
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1answer
297 views

Telnet host 25 - no route to host

I have basic VM (xenserver installed on dedicated machine) with cPanel on CentOs 6.8, exim 4.87 - nothing fancy. For 2 weeks I am having issue with sending e-mails - it is not global, affects about 10%...
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0answers
829 views

dovecot my emails are disappearing even though quota is disabled

I have a dovecot mailserver running on CentOS. I use CPanel to manage it. The problem is all mail in my sent folder keeps disappearing as if a quota was met but quotas are set to no limit in CPanel . ...
0
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1answer
1k views

www Redirect not working using CPanel

I have a VPS that has CPanel installed on. I have created a subdomain mail.mysite.com but whenever we visit the site using that, we get a page that says index of and shows couple of files. However, ...
2
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2answers
1k views

How do I whitelist an index.php file in cpanel CSF csf.pignore to disable the “excessive resource usage” alerts?

ConfigServer Firewall in cPanel (CSF) sends me a hundred emails a day saying that I have "excessive resource usage" for a file which I am aware of but it is OK to have high usage for that user. This ...
1
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2answers
2k views

cPanel Select PHP Not enabled

I'm running WHM 58.0 (build 31) under CENTOS 7.2 x86_64 with easyapache4, my issue is on my previous host ( shared one ) I had the option ' Select php version' under software, I have looked around ...
0
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2answers
166 views

Document Root Change in Cpanel

I recently purchased a web hosting plan with Godaddy. They use a program called cPanel to host the specified website (This is a Linux based machine). I recently added my website up to the file manager,...
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0answers
48 views

How do I send cPanel error logs by email

I've never looked at the error logs generated by cPanel, but figure it would be a good idea. I am talking about the log you get when you log-in to cPanel, and click on "Error Log". The first thing to ...
0
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1answer
2k views

How to find the source of email spam from a cPanel account?

I am running a WHM server with cPanel on a centos server. CENTOS 7.2 x86_64 kvm – admin WHM 58.0 (build 24) cPanel 58.0.24 From time to time there are some cPanel accounts getting hacked and sending ...
8
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3answers
4k views

How to limit an entire user to less than 10% of cpu, not just process?

I am running centos, cpanel/whm, and I have cpulimit installed. The problem I am having is one of my users is using an extreme amount of cpu usage. Over 100% consistently and it's slowing down my ...
1
vote
2answers
3k views

How to fix perl error Test::More dependency failed?

Upgrading cpanel, I'm getting the following error during install (from the cpanel logfile): [Starting localperl] ! Installing Test::More failed. See /root/.cpanm/work/1470678270.4225/build.log for ...
0
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2answers
264 views

Problems migrating PHPList to new VPS server

I am trying to migrate an installation of PHPlist via the Installatron installer provided by the cPanel console on a VPS. This error occurs in red under the URL heading: ! This import will require ...
0
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1answer
97 views

Remap cPanel Default Directory for Storing Files

I am looking at Digital Ocean's block storage as a potential way to scale a web server running cPanel's storage of all the public web content uploaded by users. After formatting and mapping the drive ...