Questions tagged [cpanel]

cPanel is a popular control panel for web hosting. Not to be confused with [control-panel]

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(FATAL): The background process “SQL Databases and dependent apps” failed with a fatal error: The subprocess reported error number 127 when it ended

I am installing CPanel in ubuntu 20.04. But getting MySQL related error. (FATAL): The background process “SQL Databases and dependent apps” failed with a fatal error: The subprocess reported error ...
Jahangeer Alam's user avatar
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0 answers
34 views

Sync cPanel mail server to Microsoft Exchange Server

we have Microsoft exchange server 2019 locally and have a cPanel for our mail organization account, we need both server we want exchange server send and receive from cPanel server via pop3/smtp or ...
RedOne's user avatar
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0 answers
61 views

Accessing ssh user management console from BlueHost cPanel

I created a private key and configured a PuTTy session to use it; however, when opening a session, providing my password, and submitting, I'm informed that Shell access is not enabled on your account!....
rainydaymatt's user avatar
0 votes
1 answer
91 views

redirect website to VPS, but other DNS records remain in Cpanel host

I want to redirect my website to a VPS, but remain all other things like mail server in my CPanel host. In zone editor, I define an A record that points to my my VPS and a CName for www mydomain.com. ...
Hamid Abbasi's user avatar
0 votes
2 answers
1k views

FileZilla Error: Connection timed out after 20 seconds of inactivity, Could not connect to server Cloudflare Issue

Here is the connection log: Status: Resolving address of ftp.mydomain.com Status: Connecting to 172.67.128.141:21... Error: Connection timed out after 20 seconds of inactivity Error: Could not ...
Yasin ÇABUK's user avatar
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0 answers
610 views

SOLVED: cpanel/WHM cannot terminate accounts beacuse of /etc/shadow

i couldn't find the answer after searching. when i try to terminate an account in my WHM, I face the below error API failure: (XID sngjqn) The system failed to lock the append-only (+a) file “/etc/...
Mohammad Esmaeili's user avatar
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0 answers
306 views

Unsupported certificate option "-t" at cpanel terminal

I'm creating a ssh key authentication in the cpanel terminal as recommended by cpanel, So I'll be able to integrate git version control: https://support.cpanel.net/hc/en-us/articles/4404218477207-How-...
Rodrigo's user avatar
0 votes
1 answer
56 views

CPanel cron job - taking UK's DST into account

Is there a way to take the UK's daylight savings time (GMT vs BST) into account when setting up a cron job in cPanel (hosted with GoDaddy if it makes any difference)? I doubt it, and it's not ...
freefaller's user avatar
0 votes
2 answers
1k views

Can one extract the files in a .tar.gz and upload them individually onto cPanel?

I am in the process of migrating my website from Bluehost to a different hosting company. I downloaded the entire backup of the cPanel (61 GIG) successfully, but uploading files is incredibly much ...
user avatar
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2 answers
136 views

Install SSL certificate only in CPanel

Let me see if I can explain this clearly. I'm new to SSL certs. I already got a SSL cert for my company domain xxxxxx.com and is installed in the Cpanel. Now I have an A record created which is abc....
user3543512's user avatar
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1 answer
923 views

FTP client logged out immediately after logging in. Pure-ftp/Cpanel/WHM

I'm trying to enable ftp on a cpanel/whm server but users are having trouble logging in. Ports are open and I can see connections are reaching the server because they are logged. However the clients ...
Tom's user avatar
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1 vote
1 answer
2k views

Is there a way to count the number of files in the root directory of a web server using FTP or cPanel?

I have a website on Bluehost and it's exceeding its file limit. I have a lot directories and I want to know which of them has the most files in it so that I could see weather I could delete them to ...
Maynard_Keenan's user avatar
0 votes
2 answers
169 views

How to gain access to WHM (CPanel)?

I have started on a new project and need to access the WHM and cPanel. I have tried to log into the server through SSH (denied). I then used the terminal on cPanel to run some commands and get ...
badoinkyoink's user avatar
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0 answers
73 views

Secure size-limited backups to a cPanel-controlled website

So I've just got a new computer and want to start doing the "right thing" with automatic backups. I've got a website (shared hosting, managed via cPanel), so the extra space on my server ...
cheese-and-ducks's user avatar
0 votes
1 answer
230 views

IIS 7 redirects to IP

On the domain cpanel, I have subdomain A record pointing to the IIS server IP, but once the subdomain is accessed, the browser is redirected to the IP, and it is shown in the address bar. How to force ...
Fresher's user avatar
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0 answers
640 views

Unjustified high load averages

I'm getting rather strange behavior in a new VPS system that i'm administering. I hav ebeen facing this issue for around a month and i've tried everything in my power to find out what's causing it ...
Meni's user avatar
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0 answers
101 views

DNS records: Save emails in two different mail servers depending of the subdomain

I'm using Namecheap Web hosting with cpanel, I want the emails sent to domain.tld to be saved into the Namecheap's Private Email (non cpanel), and the emails sent to sub.domaim.tld saved to the cpanel ...
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0 votes
1 answer
23k views

PuTTY Fatal Error: Remote side unexpectedly closed network connection

I am attempting to connect to our server via SSH using PuTTY and receive this error immediately after entering user credentials: Remote side unexpectedly closed network connection I used to be able ...
RLH's user avatar
  • 1
0 votes
1 answer
174 views

SSHd of Linux Server keeps on getting failed and recovered every few hours

I am using Digital Ocean's Droplet Linux server, with Cpanel. It was all ok but now we are receiving continuous mails every 2 hours from Cpanel with title, "[Hostname] FAILED ⛔: sshd (Server IP ...
Kshitij Matey's user avatar
1 vote
1 answer
69 views

How Can I achieve Domain redirection without paying hosting for every domain?

a friend of mine had recently bought some domain (domain1.com, domain2.net, domain3.org) and he wants to forward them to the main one (maindomain.com). The hosting is on a shared server (not a ...
bomba's user avatar
  • 11
1 vote
1 answer
73 views

Need help locating SSH access on cPanel

I have cpanel 78.0.41, looking up online I've been told that it is in Security/SSH Access or Advanced/SSH Access but I can't locate it anywhere. I also tried to locate the terminal but I can't see it ...
FlowMafia's user avatar
  • 147
0 votes
1 answer
308 views

How can I fix this cPanel Issue?

Anytime I visit my website, I see: "Fatal error: Unknown: Failed opening required '/var/lib/sec/prepend.php' (include_path='.:/usr/local/php73/pear') in Unknown on line 0" I use a dedicated server. ...
Kunle Ajayi's user avatar
-1 votes
1 answer
25 views

CPanel - replace all references in user account of domainA with domainB

Trying to solve an easy case for when a user's domain name expired (and got stolen by squatter wanting a ransom!), for a global replacement of any text in that user's cpanel folder of the old expired ...
ina's user avatar
  • 517
0 votes
1 answer
89 views

Self managed secure fileserver

I have 4 people who need to have a shared drive setup on a remote server. Confidentiality and encryption are important and hence most commercial web services (google drive, aws etc) are out of ...
afora377's user avatar
  • 267
2 votes
1 answer
7k views

mac cPanel: "puttygen: error loading unrecognised cipher name" [duplicate]

Not sure what's causing this error - trying to convert my private ssh key to .ppk format within cPanel for SFTP via filezilla. I generated my keys using the following command: ssh-keygen -t rsa ...
Filth's user avatar
  • 123
1 vote
1 answer
352 views

FTP connection error in EC2 instance with secondary EIP

Recently I have launched an EC2 instance with WHM-cPanel. I have associated 5 EIP to the instance and assigned them for 5 different site in WHM panel. Sites are running good but connecting via FTP ...
Zakir Hossain's user avatar
1 vote
0 answers
29 views

How to point a subdomain to run applications using virtualenv on ec2 (AWS)

I added an ec2 instance (ubuntu server) in aws, installed python3.7, virtualenvs, pointed ec2's elastic ip to a subdomain, entered virtualenvs and made a webapp to run the web application. How do I ...
João Carlos's user avatar
1 vote
1 answer
330 views

Hosted emails on cPanel - How can I stop a user form deleting emails?

Just wondering how can I stop a user from deleting emails on a mailbox that is being hosted on cPanel? I have already created another mailbox that will auto-forward incoming emails - but I would like ...
Robert Joodat's user avatar
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0 answers
36 views

CPanel Won't Serve Files Owned By Other Users

I have an automated CI environment running as a non-root user which writes files to a www directory managed by WHM/CPanel. The files get there OK and if I chown them after they've been copied over ...
CoryG's user avatar
  • 314
1 vote
1 answer
409 views

CORS Blocking Some Files and not Others

I am accessing image files on one server from code in my website on another server, so CORS is required. The images are placed on a canvas, and I use canvas.toDataURL() to obtain the resulting URL, so ...
PoppyBill's user avatar
0 votes
1 answer
311 views

huge log generate in WordPress websites

In the past days, some WordPress websites generate huge error_log in public_html! all websites have cPanel. in all websites that have this problem, those error logs are the same content. PHP Warning:...
serversetup co's user avatar
0 votes
0 answers
202 views

Server reaches 100% CPU usage and goes down

Every night the web server is using 100% CPU and all websites stop working. I have checked the server logs, in the log, I am getting below error – and this process taking more than 100% CPU usage and ...
Bala's user avatar
  • 1
0 votes
1 answer
253 views

cPanel can be setted up for Windows Server 2012 R2 or Windows 10 [closed]

After googling, I found that cPanel is available and free for CentOS. Could you please tell me if it's similar to Windows Server 2012 R2 or Windows 10. Thanks in advance.
Bella's user avatar
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0 votes
1 answer
129 views

Effeciently delete thousands of files with similar but different names

I need to delete thousands of files that have similar names but different endings. They were created by malware that attacked a client's shared hosting and infected multiple wordpress sites. I'm using ...
Jetsetskyking's user avatar
0 votes
1 answer
89 views

Is it possible to share a directory across WHM accounts?

I'm trying to install a single instance Matomo across multiple WHM accounts. I've done this before just by changing the DocumentRoot within httpd VirtualHost configurations, however with the WHM/...
CoryG's user avatar
  • 314
2 votes
1 answer
3k views

Unable to install Supervisor on shared hosting [closed]

I am trying to install supervisor to keep my jobs running .. this is my first time using it and as far as i understand i should first enter apt-get install supervisor from the terminal. Please note i ...
Yasser Moussa's user avatar
0 votes
0 answers
573 views

PHP shows outdated MySQLnd version

PHP is using MySQLnd 5.0.12-dev and we cannot figure out how to get it to use the newer versions. The server has MySQLnd 5.6.40 installed but we cannot figure out how to get it to use it. We've been ...
pengo1998's user avatar
0 votes
1 answer
291 views

How to verify domain ownership for Google Maps Api using CPanel?

I am having problems tryign to configure a Google Maps API key. I could be wrong, but it looks like I have to associate a domain with the API key, using https://www.google.com/webmasters/...
Mawg's user avatar
  • 4,421
0 votes
1 answer
1k views

Repair C compiler via telnet

When I try to install a perl mod in cPanel I get this error: Checking C compiler....Could not locate an executable "gcc" binary....Done ** Unrecoverable Error ** The C compiler is not functional ...
Fred Garvin's user avatar
0 votes
2 answers
2k views

Domain Email Forwarding to an Exchange Mailbox

I am a long time user of Outlook (desktop). Lately I’ve identified it would be useful to easily access my calendar/contacts/tasks, currently stored locally on my PC, from my (Android) phone. One ...
AndyK's user avatar
  • 308
0 votes
0 answers
845 views

Unable to use SSL certificate for my domain

I use sslforfree.com to generate SSL certificate. I set www.example.com and example.com and generate certificate. I set certificate on cPanel. After that I see following error message and domain is ...
plaidshirt's user avatar
1 vote
1 answer
3k views

Is there a way to give a user limited, non-admin account access in cPanel?

I have a dedicated virtual server with two domains domainA/domainB on it. Each domain has its own cPanel account. I want to give someone access to very specific items ("metrics" items, ie: Webalizer, ...
rolinger's user avatar
  • 131
1 vote
1 answer
1k views

How to use ssh on cpanel server? [closed]

I want to entry to my cpanel server, but I can't do it. This is what I did. I am going to the login page of my server on cpanel and I got in. Then: Security -> SSH Access -> Manage SSH Key -> ...
ILoveTheDoggos's user avatar
1 vote
0 answers
163 views

How to view a .rar file content remotely in a shared cPanel server (hostgator)?

I've tried using unrar via SSH but this command is not installed on my shared hostgator account. Is there any application that does this in this kind of environment? How to view a .rar file content ...
Rogério Dec's user avatar
0 votes
0 answers
62 views

cPanel / CentOS now showing strange symbols and exim using 99% CPU

Has anyone got any idea why this is happening? cPanel v72.0.10 CentOS 7.5 Everything is showing as symbols, even "top" in Terminal seems to display some strange symbols. Exim was using 99% of CPU ...
Brandon Ingham's user avatar
0 votes
1 answer
501 views

Let's Encrypt and Bluehost

I'm having a problem with Bluehost hosting and my Let's Encrypt certificates I use for my website https://shinesolar.com. It seems like three or four times a week (I can't see a pattern), something ...
Adam McGurk's user avatar
0 votes
1 answer
151 views

subdomain to other server cPanel addon domain

I want to redirect nuki.example.ch to one of my other servers. I create a A record and know I see that the url realy redirect to my target server. But I can't configure the target server that he ...
matthias's user avatar
0 votes
1 answer
520 views

FTP Connection Issues

I've installed the cPanel on cloud and enabled tcp port 21 on engine DNS but I still can't login by FTP client and I also changed the default port of PassivePortRange 49152 65534 too but I still can't ...
Samreaksa Ros's user avatar
0 votes
2 answers
3k views

How to kill a process on shared hosting environment

How to kill and restart nodejs when the account has run out of processes. Using username "shee". Authenticating with public key "imported-openssh-key" Passphrase for key "imported-openssh-key": [shee@...
eddyparkinson's user avatar
1 vote
0 answers
142 views

Extracting .zip folder through PuTTy causes internal error 500

fairly new to this side of the world. I am experiencing a weird situation. I succeeded to connect to a cPanel account through WinCSP, using CSP protocol and I am using PuTTY to run commands, like ...
DeepDiver's user avatar