Questions tagged [dell-xps]

A series of high-end Dell computers

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12 views

Restoring Acronis True Image 2020 backup from Dell Precision 5530 to another computer [closed]

I have created a backup from my Dell Precision 5530 and I would like to restore that backup to a different computer. I am running into an issue where when I attempt to restore the backup I can't ...
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1answer
27 views

Windows 10 shuts down instead of sleep

This happens, when I close the lid, or press the power button, to put my laptop to sleep. It just shuts down. Sometimes it works, but I couldn't identify the circumstances. Here is what I've tried so ...
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16 views

Dell XPS 13 9370 not recognizing thunderbolt devices

I have an issue on my Dell XPS 13 9370 running Ubuntu Linux 19.10. I would like to use an external HDMI display with my laptop. I am using a Thunderbolt 3 to HDMI adapter to connect my laptop to my ...
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33 views

Dell XPS 15 9560, 9570 UHD 4K IPS touch screen differences

While cleaning the screen of a preowned 9570 I received today I noticed an interesting artifact in the reflection of my light source and I'm not sure what to make of it, or it's implications to ...
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38 views

iPhone connected to home Wi-Fi has speeds ~60x faster than Desktop. What might be going on?

I am trying to diagnose why my iPhone and Desktop - both right next to each other - experience such drastically different speeds when connected to Wi-Fi. As measured on fast.com, the phone averages ...
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34 views

Can't disable “Intel Display Power Saving Technology”?

How to disable "Intel Display Power Saving Technology"? I'm using a Dell XPS 13 9380 running windows 10 (cry). When a bright image is displayed, the screen brightens. When dark images are on the ...
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31 views

Dell XPS 9360 - BSOD for twice a day for 3 months

I run Windows 10 on my Dell XPS 9360 and all updates are applied. The drivers and BIOS is up to date. Once or more times, my device will BSOD, with no error code, and the dump percentage stuck at 0%....
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1answer
33 views

Disabling Click Delay, Dell XPS13 Windows 10 Home Edition, Microsoft Touchpad

tl;dr - How do I disable click delay on a Windows 10 Dell xps13 9360 laptop? This quarantine has got me trying to play video games again. I loaded up CSGO for the first time on this machine and ...
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10 views

Dell XPS 9570 HDMI to DVI issuee

I need help. I want to connect second display using HDMI to DVI converter and HDMI cable. My monitor is BENQ GL2450. My laptop is DELL XPS 9570. I tried everything 1. Install drivers Upgrade/...
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1answer
211 views

WavesSvc64.exe causing Dell XPS 9570 with Windows 10 Insider to freeze after startup

I usually never restart or shut down my computer, since I always put it in hybernation mode, so I don't know when this issue started. System Windows 10 Insider (19592.1001) Dell XPS 9570 i7, 32GB ...
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2answers
55 views

Dell XPS 15 Fn key stopped working

For 3 years, I've used my Fn without a problem. I've used it to switch between my F5 key and the play/pause button for example. And I've most often used it to turn my arrow keys into pageup/pagedown/...
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1answer
38 views

Proper troubleshooting an overheating Dell XPS 15z

So I am fairly sure that this issue lies in the Hardware department seeing as I loaded up Ubuntu on a bootable USB and still got the same result as starting up Windows on a friend's DELL XPS 15Z ...
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1answer
561 views

ASUS ZenScreen MB16AC Portable USB Monitor stopped working

I have been using the ASUS ZenScreen MB16AC Portable USB Monitor with a Dell XPS 13" laptop with USB C cable on Windows 10 64 bit. Suddenly the monitor stopped working and it doesn´t turn on anymore. ...
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1answer
361 views

Ubuntu Install Not Showing Up In Boot Options XPS 9575

XPS 9575 running windows 10, after disabling secure boot, switching to AHCI SATA operation, I had to enable legacy roms but it said external devices only so it can boot the Ubuntu live USB at all. ...
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1answer
70 views

Hibernate a Dell laptop with a single key press

In my HP laptop, near the F1 button, there is a moon icon. When I click Fn+F1, the laptop immediately goes into hibernation. This is very convenient to me. In my Dell XPS laptop (with Windows 10) ...
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1answer
406 views

Windows 10 Refuses to Boot After SSD Upgrade (XPS 9360)

I am genuinely at a loss here after almost a week of trying to fix this problem. I've been running my 256GB XPS 13 9360 for a little more than a year now, and I decided to buy a new SSD to upgrade my ...
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30 views

failed to install ubuntu or mint on DELL XPS 8900: ACPI region does not cover the entire command/response buffer

When I tried to install ubuntu 19.10 on my DELL XPS desktop it shows at the console: ACPI region does not cover the entire command/response buffer after looking up online I did these: upgrade my ...
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2answers
852 views

Dell Bios messed up. Recovery fails. Now what?

I've got a Dell xps13 which I bought new about 4 months ago. It's a "Developer Edition", so it came with Ubuntu pre-installed. Today it suddenly didn't awake from sleep anymore. The keyboard ...
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58 views

Dual AOC monitor setup loses signal while Windows detects monitors

Background I have a dual AOC Q2790PQU monitor setup (extended screens). These monitors are connected to my Dell XPS 15 laptop using a DisplayPort to a USB-C (3.1) to 2x DisplayPort adapter because my ...
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38 views

Dell UltraSharp UHD SHP1430 — Name the defect?

Purchased a new Precision 7530 from Dell.com, chose 'the' UHD UltraSharp display. There are two hardware options for the UHD -- SHP1430 and I think the other is SHP1540. I got a defective SHP1430 ...
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1answer
110 views

I believe the power supply on my Dell XPS 8700 has failed

I have a Dell XPS 8700 desktop PC I bought back in 2015. I believe the power supply has gone bad. So I went to the Dell website, entered my PC's service tag to look it up. I found the components all ...
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21 views

Dell XPS 9570 (Dual boot ubuntu) Windows unable to shutdown/restart

Whenever i hit restart or shutdown on Windows the fans keep running with a black screen. I then have to hold the power button for 10seconds to force it to shutdown. No issues when doing the same on ...
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1answer
145 views

No throttling of any kind but processor freq sticks at 0.8 Ghz and Power ~ 8W

I have Dell XPS 9650, i7-7700Hq, GTX 1050, 512GB SSD, 16GB DD4, 4K. I find no throttling as in Thermal, Power limit, Current limit, MB VR (from Intel XTU), No Limit reasons from ThrottleStop, No "Yes"...
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138 views

Dell XPS One 2710 stuck at Dell Logo

my Dell All-In-One PC XPS One 2710 (manufactured in 2014) suddenly won't boot anymore and is stuck at the Dell Logo Screen. I can't enter the BIOS or the boot menu. When i hit F2 or F12 a loading bar ...
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1answer
38 views

How do I fix my SD card reader on my computer that always says the device is locked for read only?

When I insert a micro SD card into a SD adapter to read it in the SD card reader on my Dell desktop it says the drive is read-only whenever I try to copy files to it. The LOCK switch on the SD adapter ...
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1answer
79 views

How to get sound through headphones or external monitor by default (XPS-13)

When I plug my Dell XPS-13 into an external monitor via DisplayPort, I want the sound to come through the monitor, not the internal speakers. When I plug a headset into the XPS-13 (whether or not it'...
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2answers
49 views

Laptop microphone is not working

I have a microphone built into my laptop. It is not working in any application (for example, when I try to make a Skype or Zoom call, the application gives me a message that the microphone is not ...
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0answers
37 views

“Cannot recover the master database. SQL Server is unable to run. ”

I have some kind of an issue. I am using sql server experess. Since I installed it on my new laptop (Dell XPS 15), the database engine is stops and never want to start again after a pc hibernation. It ...
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1answer
168 views

Dell precision 5510 - unplugging power cable while in sleep mode causes unexpected shutdown

When the power cable is connected and the computer is put in sleep mode it wakes up fine. If I unplug the cable after the computer was put in sleep mode, or if I put it to sleep mode after I have ...
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1answer
106 views

Update UEFI on a Dell machine without Windows?

I purchased a new XPS 8930. It is sold with Windows 10 Pro. After browsing the licensing agreement I decided I don't agree. I'm going to sell my copy of Windows 10 Pro on the open market. I'm also ...
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1answer
446 views

Can I daisy chain multiple displayPort monitors from a single thunderbolt port on an XPS 15 laptop?

I currently use DP chaining to connect two Dell U2414h displays to the mDP port on my 9343 XPS 13. I'm looking at upgrading to a newer XPS 15, which has 1 x HDMI, 2 x USB3 and 1 x thunderbolt port. ...
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2answers
132 views

How can I replace laptop SSD without reinstalling OS?

I bought a Dell XPS 13 9370 last year with only 128GB of SSD. I want to replace it with a larger one. However, is it possible for me to replace the SSD without going through the process of ...
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41 views

Ubuntu 16.04 factory installed by Dell : boot error gave up waiting for root disk

I have a dell XPS 5530 with Ubuntu 16.04 pre-installed. It was working fine but I have not opened the laptop for about 2 months and when I tried today I was greeted with a RAM disk prompt. I booted ...
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1answer
192 views

Screen black if nomodeset is not enabled

I have a Dell XPS 8100 with an i7 870 and a GTX 460. It used to run Windows 10 (which worked fine), but recently I decided to try installing a Linux distribution on it. Initially I decided to go ...
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1answer
92 views

Dell XPS 15 logout on overheat

When I am running gcc build on my notebook, the following temperature indication happens: $ sensors ... coretemp-isa-0000 Adapter: ISA adapter Package id 0: +97.0°C (high = +100.0°C, crit = +100.0°...
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1answer
91 views

Bios shown two identical HD Dell xps13-9333

What cause bios-A06-11/7/2014 to show two HD with identical address'. If that normal Why? if not How to fix it?
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1answer
146 views

How can I obtain a Linux recovery image for a Windows 10 Dell XPS 13

I recently purchased a Windows 10 based Dell XPS13 9360. It's a nice machine, but I live in Australia and Dell refuses to support Linux here. They do in the US and in Europe. A standard USB flash ...
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51 views

Where do I find the windows license key on a Dell XPS without windows currently installed? [duplicate]

I have a recent Dell XPS and I installed Linux on it. I now wish to install Windows inside a VM but there is no license key anywhere on the laptop or in the box. All of the answers I can see say its ...
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1answer
3k views

Why is the keyboard and mouse freezing periodically while connected to another device over USB-to-serial?

I am programming and debugging external devices such as Arduino and Atmel ARM chips (in electronics development). Whenever I connect via serial (USB-to-serial), I notice that my keyboard and mouse (...
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1answer
868 views

External Monitors not detected

External Monitors not detected with Dell Thunderbolt TB16 Docking Station. I moved my computer and unhooked everything. When I plugged everything back in the external monitor did not come on. I tried ...
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1answer
342 views

Dell XPS 15 (9550) dual SSD

I recently opened up my Dell XPS 15 9550 to blow out some of the dust, and was surprised by the presence of an empty SATA bay next to the smaller 56 Whr battery. I only opted for the 256GB M.2 drive ...
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1answer
563 views

cannot disable dell xps 13 9360 content adaptive brightness for FHD 1080p builtin display

I bought a new xps 13 9360 laptop with the basic 1080p FHD display (as opposed to the higher-res QHD one) and when I got the laptop, I immediately installed Ubuntu. However, I noticed that the ...
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1answer
1k views

Can I mix dual-rank and single-rank ram for my Dell XPS 15 9750 laptop [duplicate]

I want to upgrade the ram for my dell xps 15 9750 which is now 8gb ram (2x4gb). I buyed 16gb (ddr4 2666 dual-rank) ram. Is it possible to mix single-rank (4gb ddr4 2666) and dual-rank (16gb ddr4 2666)...
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1answer
133 views

Disable mouse button area of Precision touchpads

When a thumb is resting on the bottom part of a precision touchpad, the touchpad may frequently detect it as if it were a normal finger during gestures. I've found lots of threads regarding other ...
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1answer
2k views

Dell XPS 13 poor aux sound quality

I recently bought a Dell XPS 13 9370, and have found the audio quality when listening with earphones/earbuds through the aux port (3.5 mm jack) to be washed out and not very clear. I have disabled all ...
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2answers
173 views

Is it possible to trash a BIOS chip while updating it?

I've an old Dell XPS Studio 1340 laptop, with BIOS version A11, that abruptly announced that it couldn't recognise its battery, and it stopped charging.. Reading that a BIOS update could help I got ...
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0answers
219 views

Dell BIOS Has Random Dollar Signs on Boot Up

On my older Dell XPS 630i, I get some strange boot up behavior that is causing me to be unable to install Ubuntu 16 LTS or 18 LTS. Windows 7 runs fine with no graphical hitches at all. I don't know ...
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172 views

Connect a Dell XPS Windows laptop to Ethernet via a generic docking station

I have a generic docking station for laptops. It connects to the laptop with a USB 3.0 connection, and supplies several USB connections plus an Ethernet connection. When I connected it to a two-years-...
32
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1answer
8k views

Dell XPS 13 9370: screen brightness changes based on window contents

On my new Dell XPS 13 9370, it seems that the display backlight brightness is adjusted based on the brightness of whatever's on the screen. For example, say I have Sublime Text open with a dark theme,...
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2answers
1k views

connect two monitors to XPS 15 laptop

I have an XPS 15 laptop with thunderbolt and hdmi and usb ports. I want to connect it to two external monitors: 1. DELL P2715Q 2. LG 29UM68-P DELL P2715Q LG 29UM68-P the spec sheet for LG says: ...

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