Questions tagged [dell-xps]

A series of high-end Dell computers

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Backlight broken or not? Dell XPS 13inch

curious if anyone knows (or can guess) whether my problem is hardware or software related? In the attached picture you will notice that I have a dark grey band on the right side of my screen. It ...
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Dell XPS 9370 BIOS update not applying

I have a Dell XPS 9370 that dual-boots between Linux and Windows. It currently runs firmware version 1.19.0; the Dell Update application on Windows downloads and attempts to install version 1.20.0 -- ...
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OS not found when trying to set up a Dell Linux repository

I am trying to set up a Dell Linux repository, following: https://linux.dell.com/repo/hardware/dsu/ There are two steps: To configure the repository, use the following commands: 1. curl -O https://...
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Loud fans with only mild usage of Dell XPS15 9500

I have a Dell XPS15 9500 machine, which is one year old at this point. When I turn it on, after about 5 minutes of mild browsing, the fans crank up to full power and the bottom of the machine can get ...
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How to know what's causing screen backlight to fail? Dell XPS 13 9370

I have a Dell XPS 13 9370 laptop which has an issue with its LCD screen backlight. The computer works perfectly with an external screen and you can see that the built-in display works (e.g. against a ...
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Using Different RAM brands, sizes and speeds

I have just purchased a Dell XPS desktop. It has four slots for RAM. Two slots already have 8 GB sticks of Dell DDR5 UDIMM 4400 MHz RAM. I have two sticks of Crucial 16 GB DDR5 UDIMM 4800 MHz. I've ...
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XPS 8920 Crashes after Windows 10 update - Page fault in nonpaged area

This happens after a quality update as well as a feature update to 21H2, the system won't boot and blue screens with the error (where the fault happened isn't shown on the blue screen). These are the ...
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Dell XPS 13 (9305) BIOS not starting

I got a new Dell XPS 13 today but unable to go into BIOS. I tried F2 after restart I tried via system menu Nothing worked the screen stays black but the machine is running. Shortcut to restart graphic ...
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Windows 11 intermittent touchpad issue

I've had an intermittent problem with my laptop touchpad It doesn't stop working completely, but after my laptop has been on and running for an hour or so this problem starts. When I first touch the ...
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396 views

Permanently disable power management for trackpad (using Powershell or WMIC)

I kept having a problem with my Dell XPS 15 going into a sleep state (disabling the display) when my computer was left unattended for more than 10 minutes. When the system resumed, the touchpad would ...
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Dell XPS13 7390 fan replaced - insists on test each reboot

I have a 2019 Dell XPS 7390 13” Bios:11.1.0 Service tag:1TR0M13 Version: BD 2.55 The original fan failed to I fitted a new stock heatsink and fan unit. This works great but now each time I boot the ...
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DELL XPS 9570 only boots with a disconnected AC/DC adapter

I have a 2 years old DELL XPS 15 9570 which only boots (with a success rate ~25%) with a disconnected power adapter. When the adapter is plugged in, it just doesn't turn on even through the keyboard ...
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Switching computers not working as expected

Summary: So I bought a switch Wenter HDMI Switch 4k 60hz HDCP 2.2 and was attempting to connect three computers on clamshell mode (two macbooks and one dell xps PC, all sharing the same monitor and if ...
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Realtek ALC289 codec not found on the whole internet

I'm trying to find a codec on internet to make my microphone work on my Dell XPS 13. Since I've installed ubuntu 20.04, my microphone stop working, whether I try the built-in microphone or an external ...
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187 views

Bluetooth mysteriously disappears from Windows 10 until computer restart

Randomly, bluetooth will stop working and disappear from device manager after I've shut my Dell XPS laptop running Windows 10. There's no way to "turn it on" and it doesn't show up anywhere ...
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After 20.04 upgrade my system freezes after log in unless I use Wayland

I was running Ubuntu 18.04 on my Dell XPS. I've just upgraded 20.04. When it boots and gets to the new log in screen, my arrow cursor is frozen and the trackpad does nothing and so the only thing I ...
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Dell XPS13 screen almost completely dark

My Dell XPS 13 (9360, Intel UHD Graphics 620, Ubuntu 21.10) had the following hardware failure: On startup, the screen remained almost dark, i.e., if I dimmed the light, I was able to see everything, ...
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Wifi association took too long, failing activation

I have recently acquired a Dell XPS 15 9500, and also have a Dell XPS 13 9370. They are both running Ubuntu 20.04 as a dual boot. I have an access point (private, at home) where the 13 has no problem ...
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Dell XPS 13 CPU Temps

I have a 2019 Dell XPS13 7390 with 10th Gen Intel Core i7 CPU. The original fan failed so I bought a replacement. The has the heatsink attached. The new unit had a square of what I believe to be grey ...
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Dell XPS 15 9530 not resuming from sleep

When pressing the power button to resume my laptop from the S3 sleep state, nothing happens, and I have to hard reset it to see any sign of life. This problem occurs both on Linux (Arch, kernel 5.14....
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Can Dell dock wd19tb with dell xps 13 drive two 4k 60hz and 1 wqhd 60hz monitor?

I have a Dell laptop, connected to Dell's WT19TB dock. I currently run two 4k 60hz monitors via the dock and they run fine. I'd like to add a third monitor, a BenQ WQHD (2560x1440) 60hz monitor. Right ...
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WiFi Speed Drops by 90% During and After Calls on Dell XPS Even After Replacing WiFi Card

XPS 15 9550 i7-6700HQ @ 2.60GHz Windows 10 New Wifi card: Intel Wireless-AC 9260 160MHz 200MB up on WiFi after restarting. 2-10MB up during and after calls. Read that it's an issue with the Killer ...
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1k views

"A recently served boot binary is corrupt"

My Windows 10 said it needs to update, so I restarted it. Instead of restarting, I got the following sequence of screens: "Preparing automatic repair" "Enter the BitLocker recovery key:...
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783 views

Can a 97W Macbook Pro charger be used to charge an 86W XPS 15"

I am moving over from a MacBook Pro 2019 to a dell XPS 15" and so will be selling my MacBook Pro and not sure if to sell it with my spare charger. Would I be able to use my spare 97W MacBook Pro ...
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Dell XPS 15 9570 - Boot Windows 10 or Ubuntu 20.04 installed on separate drives

I have a Dell XPS 15 9570. I have Ubuntu 20.04 installed on a SSD and Windows 10 installed on a nvme SSD. Dell outlines the appropriate BIOS settings to boot Ubuntu here. Will these settings prevent ...
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151 views

Dell XPS 9510: Drivers for sound / Nvidia / Ethernet

I just bought a new Dell XPS 9510 to be my (first) daily use Ubuntu Laptop (I use Ubuntu at work, and had a 9 year old mac at home - context shifting was annoying). I love the hardware, but its taken ...
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Dell XPS can't boot from USB. TPM maybe?

On my Dell XPS 9310 (factory default) I get set_second_stage{} failed invalid parameter something has seriously gone wrong shim_init{} failed: invalid parameter TPM 2.0 seems to be turned on. I try to ...
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1 answer
68 views

Can't Run SFC Scannow (Windows 10, Dell XPS 8500)

I have been having issues trying to update Windows. Whenever I access anything related to the Windows update processes that program freezes up. I try to check updates from the settings menu and the ...
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Update Dell XPS 13 POST Bitmap Image

I have a Dell XPS 13 9360 running multiple OS's (Win10, Ubuntu and Arch) and would like to change the image displayed when the computer boots up and performs a Power On Self Test. Currently, it just ...
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How to connect DELL computer to Samsung Frame Tv (2021)

My TV arrived today and I was so excited to use it also as a second screen with my laptops (Dell XPS 13 & Dell Alienware R3 15"). My problem is that I cannot do that right now. The wireless ...
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Windows USB boot disk for Dell XPS 15 (9570)

I am trying to create a USB boot disk for Dell XPS 15 (9570). I tried unetbootin and etcher (on Mac), I also tried copying files from ISO directly onto the USB (on Linux). I am never able to get it to ...
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dell xps water damage - keyboard not working

My daughter spilled a small amount of water on her XPS 13 9360 keyboard a few weeks ago. The keyboard stopped working the next day. The backlight comes on, but none of the keys work. I purchased a ...
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Dell XPS 630i will not boot into bios and sounds beeps

I have a Dell XPS 603i which was my fathers. One day it just died and I have been trying to figure out why. A few things I have done/found is: both hard drives when connected to another computer are ...
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PC starts but Windows doesn't, have to go to bios and select boot drive each time, how to fix?

I was installing windows 10 using a usb on a windows 7 device. It said there were no upgrades found during installation and said to take out usb and it should restart so I did that. Once the PC ...
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XPS 15 9550 with Ultrasharp 25 U2520D

I am currently trying to get my Ultrasharp 25 U2520D to work with my XPS but had no luck so far. Connecting the Monitor over Thunderbolt 3 doesn't seems to do a thing and I'm wondering why. The specs ...
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Incorrect reading on laptop battery

Since last 3-4 days, my laptop's (Dell XPS 9370) battery is behaving quite erratically. I use my laptop mostly plugged in during the day, so the battery is charged to 100% at the end of the day. If I ...
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Bluetooth is turned off. Windows Update, Device Manager and Services unable to turn it on

Starting yesterday and in the middle of work (not after a specific update), I noticed that my Bluetooth keyboard stopped working. And then saw that Bluetooth is turned off. So, I tried a few restarts ...
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471 views

Brand new Dell XPS 8930 freezing intermittenly with Windows 10

A friend of mine gave me a Dell XPS 8930 tower because it was freezing intermittently with no obvious cause; he didn't have time to figure it out himself and was past the point of being able to return ...
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Differences between Dell SupportAssist and Windows restore points

I've noticed that a "restore point" is created when updating a Dell laptop computer using SupportAssist: However, under the System Protection tab in System Properties, protection for ...
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Windows Dell laptop does not automatically reconnect to the Internet

I have a Dell Windows 10 laptop connected to the Internet via a router. Whenever I go away from the laptop and close the lid, then return and open the lid, I find that it is disconnected from the ...
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1k views

How to disable the left speaker?

I have a Dell laptop with Windows 10. There are two speakers: left and right. I can change the balance between them by right-clicking on the volume icon at the taskbar, then going to sounds -> ...
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3 votes
3 answers
7k views

How to disable CPU throttling on the laptop

I realize this has been asked before, every solution I've found doesn’t seem to work for me.. In a nutshell, following an activity where CPU is highly taxed, the speed drops from 2.8 GHz to 0.79 GHz. ...
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ThrottleStop dosen't save SpeedShift SST Limits

ThrottleStop dosen't save SpeedShift SST Limits in profile 1,2,3,4. I have to select a profile and everytime have to adjust speedshift limits manually opening TS. Is there a workarround for this ? ...
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2 votes
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XPS 13 - one TB port faster than the other?

I have a new XPS 13 9300 with 2x TB3 ports. I use a Dell WD19TB dock to connect to my monitor, an LG 34GK950F. The monitor handles up to 144hz which I make use of through my gaming PC. When connecting ...
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Laptop shuts down when placed on top of another laptop [duplicate]

I can reproduce this 100% reliably. We have two Dell XPS 13 laptops, both running Ubuntu. If one is placed on top of the other (the bottom one is closed, the top one is open), the one on top will shut ...
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431 views

USB-C to Ethernet adapter – network connection is unstable

I am using Fedora 32 KDE spin on a 4 year old Dell XPS 9550. This laptop does not have an ethernet port. I purchased 4 different USB C to Ethernet adapters. But only the cheapest one gives me a stable ...
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Dell laptop intermittently does not detect AC power charger

I have Dell XPS 13 9360 laptop that intermittently does not detect the power charger. I tried running test on BIOS, and they say it does not detect power charger. And just now when I plugged it in, it ...
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Effect of disabling dedicated graphics card in laptop

I just bought the Dell XPS 15 9500, the battery was lasting 3 hours. I think its because VS Code’s node task is very power hungry. In order to lower the laptops battery discharge rate, I turned of ...
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How to connect small format desktop Dell XPS to large GTX1050Ti gpu [closed]

I have a small format desktop Dell XPS 7760-7213 7th Gen Intel Core i7 512 GB of SSD 16GB RAM and just got a good deal on a GTX1050Ti 4G D5 128bit HDMI DVI VGA DVI vid card. But it's way too big for ...
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What hardware faults could cause random crashing on battery only in a Dell XPS 12 9Q23 laptop?

I am having the exact same fault as this chap: What can cause a sudden crash of a laptop on battery power? Summary of the problem: My laptop randomly crashes while on battery power (not AC). ...
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