Questions tagged [dell-xps]

A series of high-end Dell computers

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How to connect DELL computer to Samsung Frame Tv (2021)

My TV arrived today and I was so excited to use it also as a second screen with my laptops (Dell XPS 13 & Dell Alienware R3 15"). My problem is that I cannot do that right now. The wireless ...
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Webcam poor quality on Ubuntu 18.04 using my Dell XPS 15 9500

I have bought a Dell XPS 15 9500 and just installed Ubuntu 18.04 on it. I originally tried to install Ubuntu 20.04 but I was having many problems getting that to boot. Things are now mostly okay. ...
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25 views

Windows USB boot disk for Dell XPS 15 (9570)

I am trying to create a USB boot disk for Dell XPS 15 (9570). I tried unetbootin and etcher (on Mac), I also tried copying files from ISO directly onto the USB (on Linux). I am never able to get it to ...
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76 views

dell xps water damage - keyboard not working

My daughter spilled a small amount of water on her XPS 13 9360 keyboard a few weeks ago. The keyboard stopped working the next day. The backlight comes on, but none of the keys work. I purchased a ...
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Dell XPS 630i will not boot into bios and sounds beeps

I have a Dell XPS 603i which was my fathers. One day it just died and I have been trying to figure out why. A few things I have done/found is: both hard drives when connected to another computer are ...
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17 views

Multiple power-adapters on Dell XPS 9500

I have the 2020 Dell XPS 9500 with the WD19TB Thunderbolt dock. The laptop can be powered by the dock alone or it can be powered by its own power supply. I have been running it fine with just the ...
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25 views

PC starts but Windows doesn't, have to go to bios and select boot drive each time, how to fix?

I was installing windows 10 using a usb on a windows 7 device. It said there were no upgrades found during installation and said to take out usb and it should restart so I did that. Once the PC ...
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1answer
22 views

XPS 15 9550 with Ultrasharp 25 U2520D

I am currently trying to get my Ultrasharp 25 U2520D to work with my XPS but had no luck so far. Connecting the Monitor over Thunderbolt 3 doesn't seems to do a thing and I'm wondering why. The specs ...
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73 views

How to safely re-configure Windows on Dell XPS 15 9500 to use AHCI instead of RST Intel controller?

I am trying to install Ubuntu 20.04 LTS on Dell XPS 15 9500 side-by-side with windows. During the installation process I am redirected to https://help.ubuntu.com/rst/ and there I learn that I should ...
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1answer
27 views

Incorrect reading on laptop battery

Since last 3-4 days, my laptop's (Dell XPS 9370) battery is behaving quite erratically. I use my laptop mostly plugged in during the day, so the battery is charged to 100% at the end of the day. If I ...
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29 views

Dell laptops won't boot when their Ubuntu 20.04 LVM drives are swapped

I have two Dell laptops, one Dell XPS 15 7590, and one Dell XPS 15 9500. They are both running Ubuntu 20.04, with LVM enabled, and both encrypted. Each has only one drive installed. Logically, I think ...
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558 views

Bluetooth is turned off. Windows Update, Device Manager and Services unable to turn it on

Starting yesterday and in the middle of work (not after a specific update), I noticed that my Bluetooth keyboard stopped working. And then saw that Bluetooth is turned off. So, I tried a few restarts ...
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207 views

Brand new Dell XPS 8930 freezing intermittenly with Windows 10

A friend of mine gave me a Dell XPS 8930 tower because it was freezing intermittently with no obvious cause; he didn't have time to figure it out himself and was past the point of being able to return ...
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168 views

Differences between Dell SupportAssist and Windows restore points

I've noticed that a "restore point" is created when updating a Dell laptop computer using SupportAssist: However, under the System Protection tab in System Properties, protection for ...
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XPS 13 9360 (2017) EXTREMELY slow USB C 3.1 Transfer Speeds

My Samsung T7 Touch SSD (1050R/1000W) just arrived yesterday, and I was quite excited to test it out. I tried transferring a bunch of large video files over the XPS' 3.1 USB C port with the included 3....
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Windows Dell laptop does not automatically reconnect to the Internet

I have a Dell Windows 10 laptop connected to the Internet via a router. Whenever I go away from the laptop and close the lid, then return and open the lid, I find that it is disconnected from the ...
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178 views

How to disable the left speaker?

I have a Dell laptop with Windows 10. There are two speakers: left and right. I can change the balance between them by right-clicking on the volume icon at the taskbar, then going to sounds -> ...
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4k views

How to disable CPU throttling on the laptop

I realize this has been asked before, every solution I've found doesn’t seem to work for me.. In a nutshell, following an activity where CPU is highly taxed, the speed drops from 2.8 GHz to 0.79 GHz. ...
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1answer
292 views

ThrottleStop dosen't save SpeedShift SST Limits

ThrottleStop dosen't save SpeedShift SST Limits in profile 1,2,3,4. I have to select a profile and everytime have to adjust speedshift limits manually opening TS. Is there a workarround for this ? ...
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52 views

XPS 13 - one TB port faster than the other?

I have a new XPS 13 9300 with 2x TB3 ports. I use a Dell WD19TB dock to connect to my monitor, an LG 34GK950F. The monitor handles up to 144hz which I make use of through my gaming PC. When connecting ...
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227 views

Laptop shuts down when placed on top of another laptop [duplicate]

I can reproduce this 100% reliably. We have two Dell XPS 13 laptops, both running Ubuntu. If one is placed on top of the other (the bottom one is closed, the top one is open), the one on top will shut ...
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250 views

USB-C to Ethernet adapter – network connection is unstable

I am using Fedora 32 KDE spin on a 4 year old Dell XPS 9550. This laptop does not have an ethernet port. I purchased 4 different USB C to Ethernet adapters. But only the cheapest one gives me a stable ...
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46 views

Dell laptop intermittently does not detect AC power charger

I have Dell XPS 13 9360 laptop that intermittently does not detect the power charger. I tried running test on BIOS, and they say it does not detect power charger. And just now when I plugged it in, it ...
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1answer
125 views

Effect of disabling dedicated graphics card in laptop

I just bought the Dell XPS 15 9500, the battery was lasting 3 hours. I think its because VS Code’s node task is very power hungry. In order to lower the laptops battery discharge rate, I turned of ...
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How to connect small format desktop Dell XPS to large GTX1050Ti gpu [closed]

I have a small format desktop Dell XPS 7760-7213 7th Gen Intel Core i7 512 GB of SSD 16GB RAM and just got a good deal on a GTX1050Ti 4G D5 128bit HDMI DVI VGA DVI vid card. But it's way too big for ...
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42 views

What hardware faults could cause random crashing on battery only in a Dell XPS 12 9Q23 laptop?

I am having the exact same fault as this chap: What can cause a sudden crash of a laptop on battery power? Summary of the problem: My laptop randomly crashes while on battery power (not AC). ...
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574 views

Dell XPS 9570 BIOS downgrade issue (i7-8750H)

I'm trying to perform a BIOS downgrade from 1.16.2 back to 1.15.0, but keep getting the error: ME Firmware EndUpdate Failed Error 0x000001F3 The downgrade is initiated from Windows without error ...
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1answer
149 views

Windows 10 shuts down instead of sleep

This happens, when I close the lid, or press the power button, to put my laptop to sleep. It just shuts down. Sometimes it works, but I couldn't identify the circumstances. Here is what I've tried so ...
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99 views

Dell XPS 15 9560, 9570 UHD 4K IPS touch screen differences

While cleaning the screen of a preowned 9570 I received today I noticed an interesting artifact in the reflection of my light source and I'm not sure what to make of it, or it's implications to ...
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125 views

iPhone connected to home Wi-Fi has speeds ~60x faster than Desktop. What might be going on?

I am trying to diagnose why my iPhone and Desktop - both right next to each other - experience such drastically different speeds when connected to Wi-Fi. As measured on fast.com, the phone averages ...
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1answer
1k views

Dell XPS brightness changes automatically even when Intel Power Saving is disabled

How to disable "Intel Display Power Saving Technology"? I'm using a Dell XPS 13 9380 running windows 10 (cry). When a bright image is displayed, the screen brightens. When dark images are on ...
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41 views

Dell XPS 9360 - BSOD for twice a day for 3 months

I run Windows 10 on my Dell XPS 9360 and all updates are applied. The drivers and BIOS is up to date. Once or more times, my device will BSOD, with no error code, and the dump percentage stuck at 0%....
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1answer
52 views

Disabling Click Delay, Dell XPS13 Windows 10 Home Edition, Microsoft Touchpad

tl;dr - How do I disable click delay on a Windows 10 Dell xps13 9360 laptop? This quarantine has got me trying to play video games again. I loaded up CSGO for the first time on this machine and ...
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1answer
2k views

WavesSvc64.exe causing Dell XPS 9570 with Windows 10 Insider to freeze after startup

I usually never restart or shut down my computer, since I always put it in hybernation mode, so I don't know when this issue started. System Windows 10 Insider (19592.1001) Dell XPS 9570 i7, 32GB ...
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2answers
195 views

Dell XPS 15 Fn key stopped working

For 3 years, I've used my Fn without a problem. I've used it to switch between my F5 key and the play/pause button for example. And I've most often used it to turn my arrow keys into pageup/pagedown/...
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1answer
167 views

Proper troubleshooting an overheating Dell XPS 15z

So I am fairly sure that this issue lies in the Hardware department seeing as I loaded up Ubuntu on a bootable USB and still got the same result as starting up Windows on a friend's DELL XPS 15Z ...
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1answer
4k views

ASUS ZenScreen MB16AC Portable USB Monitor stopped working

I have been using the ASUS ZenScreen MB16AC Portable USB Monitor with a Dell XPS 13" laptop with USB C cable on Windows 10 64 bit. Suddenly the monitor stopped working and it doesn´t turn on anymore. ...
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1answer
917 views

Ubuntu Install Not Showing Up In Boot Options XPS 9575

XPS 9575 running windows 10, after disabling secure boot, switching to AHCI SATA operation, I had to enable legacy roms but it said external devices only so it can boot the Ubuntu live USB at all. ...
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1answer
141 views

Hibernate a Dell laptop with a single key press

In my HP laptop, near the F1 button, there is a moon icon. When I click Fn+F1, the laptop immediately goes into hibernation. This is very convenient to me. In my Dell XPS laptop (with Windows 10) ...
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1answer
1k views

Windows 10 Refuses to Boot After SSD Upgrade (XPS 9360)

I am genuinely at a loss here after almost a week of trying to fix this problem. I've been running my 256GB XPS 13 9360 for a little more than a year now, and I decided to buy a new SSD to upgrade my ...
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1answer
96 views

failed to install ubuntu or mint on DELL XPS 8900: ACPI region does not cover the entire command/response buffer

When I tried to install ubuntu 19.10 on my DELL XPS desktop it shows at the console: ACPI region does not cover the entire command/response buffer after looking up online I did these: upgrade my ...
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2answers
6k views

Dell Bios messed up. Recovery fails. Now what?

I've got a Dell xps13 which I bought new about 4 months ago. It's a "Developer Edition", so it came with Ubuntu pre-installed. Today it suddenly didn't awake from sleep anymore. The keyboard ...
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87 views

Dell UltraSharp UHD SHP1430 — Name the defect?

Purchased a new Precision 7530 from Dell.com, chose 'the' UHD UltraSharp display. There are two hardware options for the UHD -- SHP1430 and I think the other is SHP1540. I got a defective SHP1430 ...
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1answer
170 views

I believe the power supply on my Dell XPS 8700 has failed

I have a Dell XPS 8700 desktop PC I bought back in 2015. I believe the power supply has gone bad. So I went to the Dell website, entered my PC's service tag to look it up. I found the components all ...
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1answer
338 views

No throttling of any kind but processor freq sticks at 0.8 Ghz and Power ~ 8W

I have Dell XPS 9650, i7-7700Hq, GTX 1050, 512GB SSD, 16GB DD4, 4K. I find no throttling as in Thermal, Power limit, Current limit, MB VR (from Intel XTU), No Limit reasons from ThrottleStop, No "Yes"...
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1answer
306 views

Dell XPS One 2710 stuck at Dell Logo

my Dell All-In-One PC XPS One 2710 (manufactured in 2014) suddenly won't boot anymore and is stuck at the Dell Logo Screen. I can't enter the BIOS or the boot menu. When i hit F2 or F12 a loading bar ...
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1answer
144 views

How do I fix my SD card reader on my computer that always says the device is locked for read only?

When I insert a micro SD card into a SD adapter to read it in the SD card reader on my Dell desktop it says the drive is read-only whenever I try to copy files to it. The LOCK switch on the SD adapter ...
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1answer
143 views

How to get sound through headphones or external monitor by default (XPS-13)

When I plug my Dell XPS-13 into an external monitor via DisplayPort, I want the sound to come through the monitor, not the internal speakers. When I plug a headset into the XPS-13 (whether or not it'...
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2answers
71 views

Laptop microphone is not working

I have a microphone built into my laptop. It is not working in any application (for example, when I try to make a Skype or Zoom call, the application gives me a message that the microphone is not ...
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2answers
272 views

Dell precision 5510 - unplugging power cable while in sleep mode causes unexpected shutdown

When the power cable is connected and the computer is put in sleep mode it wakes up fine. If I unplug the cable after the computer was put in sleep mode, or if I put it to sleep mode after I have ...

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