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Questions tagged [diagnostic]

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GRUB: Windows Memory Diagnostic

I've been trying to add the "Windows Memory Diagnostic" utility to my GRUB bootloader. I have not had any luck, though. Every script I've tried writing has resulted in an error message, with ...
Mickey42302's user avatar
1 vote
2 answers
68 views

How do I track down what is turning on "Smooth Edges of Screen Fonts"?

This is the setting. This screen is accessed by systempropertiesperformance.exe. This setting needs to be unset for accessability reasons. Every half hour or so, something sets it again. It's not ...
Joshua's user avatar
  • 834
0 votes
1 answer
21 views

Trying to diagnose external hard drive malfunction

What's the issue with this Seagate external hard drive: its activity light stays on after I issue the 'safely remove hardware' command on laptop 1 (before physically removing it from the laptop); ...
Upon theroad's user avatar
0 votes
0 answers
39 views

Diagnosing a faulty motherboard

So I picked up a Compaq Presario 2500 laptop at a flea market. After rigging up a power supply (A real nice 20V 180W one. Perfect for the laptop, which calls for ~90W at 19V) and turning it on, to my ...
qwerty keyboard's user avatar
1 vote
1 answer
45 views

WD External Drive Stopped Working - Are there any Non-Destructive Diagnostic Options? What's the Best Course Of Action?

I'm having problems with my Western Digital My Passport 4TB External Drive. This model, specifically: WDBYFT004BBK-0A I was in the process of cross-backing-up data between my live setup (laptop), my ...
DarKo__xD's user avatar
0 votes
0 answers
658 views

Dell Laptop Inspiron Cables - Check the following cable, jumper, connection, polyfuse, or sensor; LCD Cable Error Code 2000-0415 Validation Code 75189

Here is my laptop's System technical details: OS Name Microsoft Windows 11 Home Version 10.0.22621 Build 22621 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name ...
user1338998's user avatar
0 votes
0 answers
91 views

How to reset, from another Windows, the Safe/Diagnostic boot parameter set in MSCONFIG?

My Win11 has worked perfectly. I only wanted to see if an issue I had with another program might be due to installed programs. The problem is that now, Win11 logon after boot, can't turn on the camera ...
Magnus's user avatar
  • 1
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0 answers
39 views

How to determine proper driver for DELL Latitude?

I have a DELL Latitude notebook with Win10 running on it. OS and drivers have latest version and also the video driver origins from the graphic chhip vendor. The problem I have with the notebook is ...
llasarov's user avatar
  • 121
1 vote
0 answers
496 views

Ethernet connection keeps dropping out

I'm having a problem with my Ethernet connection dropping out. In games like destiny 2 and new world where if your net drops out (even with wifi as backup) you get kicked from the instance, which is ...
Mow's user avatar
  • 11
2 votes
0 answers
42 views

Custom desktop reboots every 4 seconds

Any help would be so appreciated. My son and I recently put together a desktop from parts. Was working amazing for 3 weeks, then suddenly froze for the very first time. Did a hard shutdown, but when ...
at01's user avatar
  • 279
3 votes
2 answers
729 views

How can I identify what program is showing me a given window or applet?

I am working on a script I can run to debloat various Linux distros to remove unnecessary prepackaged software based on a persons varying use cases. However there are lots of processes, particularly ...
mosry's user avatar
  • 31
1 vote
0 answers
43 views

Can RAID 0 cause significantly more writes on one drive?

I use a Windows 10 laptop with two 1-TB SSDs mounted with RAID 0. I see in CrystalDiskInfo: SSD 1 SSD 2 Total Host Reads 8193 GB 8193 GB Total Host Writes 5295 GB 5383 GB Total Host Reads is the ...
Franck Dernoncourt's user avatar
0 votes
0 answers
1k views

SSD S.M.A.R.T. (SMART) 'Soft ECC Correction' attribute high on newish drive - Is this normal?

On a 5-month old SATA SSD, the S.M.A.R.T. (SMART)* 'Soft ECC Correction' attribute's value is already large (58000). Is this normal? For reference, the 'Soft ECC Correction' attribute is SMART ...
End Antisemitic Hate's user avatar
1 vote
1 answer
2k views

Disable bios check

I have a motherboard from a Lenovo (ST50 i think, Xeon cpu), now in use for a gaming computer. It has some extra non-lenovo memory installed ("unqualified DIMM"), prompting for "press ...
user1151537's user avatar
1 vote
0 answers
111 views

Can I force Windows 10 to always boot in diagnostic mode?

I'm using an ASUS touch-screen monitor connected to a Windows 10 PC. Everything works, except that, every 1-2 minutes, the touch screen blacks out for about 3 seconds, then comes back. I've spent ...
Stir Fry Guy's user avatar
0 votes
1 answer
3k views

Random crashes to black screen after replacing GPU

After replacing the GPU to a newer model, I started experiencing seemingly random PC crashes to black screen. I've never experienced an issue like this before and I have no idea what part might be at ...
Kacper Turowski's user avatar
2 votes
2 answers
444 views

Is there something like a "mile count" for HDDs/SSDs?

All my internal disks (3 SSDs and 1 HDD) are aging. My external USB ones (used for a complex backup scheme) are even older. Through built-in Windows command-line mechanisms, I am able to extract an &...
Tyne's user avatar
  • 51
0 votes
0 answers
45 views

Diagnosing an unresponsive/suspending computer

My work computer has recently started freezing up. I'll leave it running and at some point I cannot SSH to it any more and when I check on it in person, it looks much like it went to sleep (the ...
Mate de Vita's user avatar
1 vote
2 answers
130 views

Diagnostic procedures for fallen laptop

My laptop fell on the ground. I turned it on, nothing seems to be wrong. Going through Google search, many sites suggested looking for black spots on the screen or clicking sounds from the hard drive. ...
Sam Ibraheem's user avatar
1 vote
1 answer
76 views

Hardware Diagnostic Windows10 (System crashes / Black screen)

I very often have freezes of my Windows10 Computer, especially under heavy load (mostly in games). Symptoms: Black screen and sound repeating infintely. No more reaction on any key. Otherwise my PC ...
André Pletschette's user avatar
0 votes
0 answers
912 views

Computer Stuck in Cold-Boot Double-POST Loop

Update 4: It appears as though my CPU isn't compatible with the backup BIOS, so this might explain why nothing appears on screen (https://www.gigabyte.com/Ajax/SupportFunction/Getcpulist?Type=Product&...
Atsina's user avatar
  • 101
1 vote
0 answers
68 views

What are some recommended steps to diagnosing UI latency issues in macOS?

I'm new to macOS and wondering the proper way to troubleshoot what might cause UI latency, such as the Emoji/Symbol tool provided in macOS Use Emoji and Symbols on Mac. This is accessed typically by ...
sheldonhull's user avatar
2 votes
1 answer
3k views

Possibly broken switch ports, how to diagnose?

Preface: We have some weird behaviour in our home network. Some connections established seem to be rather unstable, but we still don't know, if the DSL-router or other components are the culprit. To ...
Ariser's user avatar
  • 456
0 votes
1 answer
315 views

Why is my Sony Vaio laptop randomly turning off?

These are the things I am seeing now. Sometimes, my computer turns on and can run for as long as a few days without ever the need for a restart or anything for that matter. Sometimes, when it is off ...
Siamak Ensafi's user avatar
-1 votes
1 answer
2k views

Boot loop. Safe-mode stuck at fvevol.sys

One day, after creating a Linux bootable USB, I noticed that at start up I got an error message from avastui.exe "The application was unable to start correctly (0xc0000005) Click Ok to close the ...
JJrussel's user avatar
  • 119
1 vote
1 answer
65 views

low level diagnostics for audio

My laptop's internal speaker has stopped playing sound. I have no problem with audio over bluetooth. Other than reinstalling sound drivers (which I've done), is there any diagnostic tool that I can ...
Nathan Fellman's user avatar
0 votes
0 answers
302 views

Will the Windows Memory Diagnostic Tool for Windows 7 check all available RAM or only the first 4GB?

According to this article: https://www.lifewire.com/windows-memory-diagnostic-review-2626154 The Windows Memory Diagnostic Tool for Windows 7 only scans the first 4GB of RAM for errors. This Super ...
End Antisemitic Hate's user avatar
1 vote
0 answers
66 views

Diagnosing a Windows super-hang/freeze 😕

Around fall of 2019, I started experiencing a problem whereby Windows would occasional hang/freeze very hard. So hard in fact, that even the low-level crash-on-control function doesn't work! That is, ...
Synetech's user avatar
  • 69k
3 votes
0 answers
314 views

Windows 10 laptop no longer hibernating when turning back on after transporting

My HP ProBook 430 (SSD-only, 8GB RAM) is running Win10 v1903 [b10.0.18362.900], and when I turn it back on after hibernation, it's no longer hibernating, with all open windows gone. This occurs ...
hippietrail's user avatar
  • 4,593
0 votes
1 answer
42 views

Upgraded PSU x1.25 and still getting power off at maximum load

Some tasks that involve serious number crunching CPU+GPU or gaming in VR cause my computer to just shutdown abruptly. So i had to live with CPU load bound to 80%. That solved the problem but of course ...
Andrew Butenko's user avatar
0 votes
0 answers
99 views

Remote Desktop Client connection - can connect via cellphone, cannot via landline + router ASUS + public, static IP

I want to connect from home to office Windows Server using the Remote Desktop Connection (Microsoft) client. The server's RDP port is non standard one - my admin claims that opening a standard port of ...
Pawel Debski's user avatar
1 vote
3 answers
129 views

Windows freezes for good. Need help diagnosing

My PC sometimes randomly freezes (for good. restart always needed to use pc again). I don't know how to diagnose the problem. The screen freezes and then you can't do anything. Sometimes it freezes ...
Eternal's user avatar
  • 111
1 vote
0 answers
287 views

Diagnosing server-side ERR_SSL_PROTOCOL_ERRORs

I'm copying my website's production environment to local development, and getting "ERR_SSL_PROTOCOL_ERROR". All the debugging advice I'm digging up assumes the website is flawless, and the problem is ...
Sam Brown's user avatar
1 vote
1 answer
256 views

Laptop Lenovo G560 beeping

My laptop Lenovo G560 makes these strange beeps. I recorded it. It looks like it comes from this side of laptop The beeping stops when I press Fn+F1 Do you know what causes it and how to fix it?
xralf's user avatar
  • 64
0 votes
1 answer
296 views

How to disable computer (laptop, desktop, thin client) without damaging it? [closed]

I need to seriously train my people on computer hardware diagnosis. To that end i need to have several computers - laptops, desktops, thin clients, AIOs - that appear to be damaged and/or faulty. So, ...
s.Adam's user avatar
  • 11
0 votes
1 answer
992 views

How can I intercept a browser-server communication to see exactly what is being sent?

I am having a problem identifying a cookie required by a particular website. I need to whitelist this cookie to get access this site. The site interaction involves several redirects, so there is no ...
Tyler Durden's user avatar
  • 6,171
0 votes
1 answer
842 views

Mac shutdown even in safe mode,but less often than in normal boot

My Macbook Pro(mid 2014 15') keeps shutting down unexpectately, usually acompanied by very loud fan noise. This problem has pestered me for quite a while. I don't remember exactly when it started, ...
jxhyc's user avatar
  • 563
1 vote
0 answers
868 views

What's the cause for these 2 hardware faults? [duplicate]

I've got 2 hardware faults located inside Control Panel\System and Security\Security and Maintenance\Problem Reports, and I'm hoping someone here could help shine some light on what's possibly causing ...
SpiritBob's user avatar
  • 111
0 votes
1 answer
44 views

On motherboard with SATA3, which circumstances would make the disk-light to stay on continuously?

On a motherboard with a SATA3 controller, which circumstances[1] would make the disk-light stay on without a flicker? [1] At that stage - the computer is completely unresponsive, and only ...
boardrider's user avatar
  • 1,163
0 votes
0 answers
80 views

Windows 7 laptop takes 15 minutes after startup before it's usable

Up until about a year ago, the laptop was great. But now it just seems to take forever after startup to be usable, like open up a browser. It will show the desktop, but other than tracking the cursor, ...
user avatar
0 votes
0 answers
24 views

Boot keeps breaking across OSes; SSD has no bad sectors; what could it be?

My friend's Lenovo Yoga Pro 2 suddenly stopped booting into Windows. I tried fixing it using a Windows repair disk, but nothing worked. I ran some official Lenovo diagnostics that came up with nothing....
dontexist's user avatar
  • 101
1 vote
0 answers
118 views

Is there anything like about:healthreport in desktop Firefox browser anymore?

Until recently, the desktop version of Firefox included a very useful internal page, about:healthreport. That page presented useful information, including graphs that showed browser startup time (y-...
End Antisemitic Hate's user avatar
1 vote
1 answer
28 views

How can I instruct my non-technical users to reliably generate a system spec report? [closed]

We are building a resource-intensive software application for users who are not particularly expert computer users. Often, their typical office PCs are not up to our minimum spec especially GPU. We ...
Mr. Boy's user avatar
  • 5,336
0 votes
1 answer
63 views

HDD physical health check utility in OS X?

Is there a way in OS X to check the the physical health of a HDD; e.g., if it's been dropped or is displaying signs of wear and tear?
sam's user avatar
  • 4,219
13 votes
5 answers
49k views

How do I identify the root cause of unexpected reboots?

In the last few months, my computer has started rebooting seemingly at random. It cuts out instantly, as if I'd pressed the reset button, and boots up as normal. There are no common traits I can ...
Andrew Perry's user avatar
0 votes
3 answers
167 views

How can I determine what is murdering my CPU?

My system is periodically becoming very sluggish. Everything is hard to do when it gets like this, including typing. The mouse pointer is generally fairly responsive, but clicking is not. After a ...
me--'s user avatar
  • 325
1 vote
0 answers
62 views

Diagnosing the reason of Kernel Panic and forcible shutdowns on a Win 10 Laptop

I have a laptop purchased in 2014 with the following spec: XMG U705 ULTIMATE Gaming Notebook . NVIDIA GeForce GTX 980M 8192MB GDDR5 with G-Sync . Intel Core i7-4790 | 4 Kerne | 8 Threads | 3,6 - 4,...
user1514042's user avatar
0 votes
2 answers
2k views

Windows 10 stuck in diagnostics loop

Laptop : Sony vaio Model number : SVF152125NB Running O.S : dual boot (Windows 10 and Ubuntu) After the last update (probably at June 2018, I don't remember the exact update name/ID) from Windows, my ...
Decrypt's user avatar
0 votes
0 answers
242 views

What tests should I run before my laptop's service warranty expires?

I just got an email warning me that my laptop's hardware service warranty will expire very soon. What tests should I run to identify components that are at risk of failing? I am running Fedora Linux ...
Woodrow Barlow's user avatar
3 votes
1 answer
8k views

How to consistently get USB 3.0 connections to multiple external hard drives from a single USB 3.0 port connected via a USB 3.0 hub?

I have a simple task that I am trying to accomplish: attach two USB 3.0 external bus-powered platter-based 2.5" hard drives to a single USB 3.0 port and have them both operate at USB 3.0 speeds. To ...
End Antisemitic Hate's user avatar

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