Questions tagged [google-backup-and-sync]

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Google Backup and Sync won't “Ask before removing both copies”?

The Google Drive Help Center explains that when you delete a file from your computer you have these three options: Always remove both copies: When you delete something on your computer or drive....
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1answer
15 views

How do I extract a list of files that are failing to sync on Backup and Sync on windows?

We've had some sync problems recently, and i've over 1000 files that Backup and Sync "Can't Sync". Unfortunately the UI is very unhelpful and only displays 10 records at a time, and even ...
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2answers
120 views

google drive fails to sync one file

I am using Google backup and sync between a few computers and now and again it starts failing to sync one file among only one of these computers. Right now, it's stuck retrying to download that file (...
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44 views

Google Drive (Backup and Sync) local folder no longer opens from Run

For some reason, Google Drive as well as the full directory path seems to no longer open the local folder (i.e., via explorer.exe) and instead triggers a system dialogue prompt to ask for file ...
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1answer
258 views

How to sync only specific folders from Google Drive with “Backup and Sync?”

I have a folder for my web development projects on Google Drive (currently empty, not in use yet) and I want to install the Backup and Sync to my Windows computer so that I don't have to drag and drop ...
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43 views

Opening local Google Drive files in their respective apps?

Presently, when opening a synced Google Drive file (gdoc, gsheet, etc.) from the Windows filesystem, the document is opened in a new Chrome tab. I have several of my Google Apps configured to open ...
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0answers
128 views

Why does Backup and Sync occasionally create duplicate files with a (1) at the end of the file name?

Occasionally, Google Drive's Backup and Sync duplicates a file in my Windows Explorer, and adds  (1) at the end of the file name. Why does this happen? I think it happens when files are moved. In ...
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167 views

Google Drive Backup and Sync will not download to PC

I have 22GB of data in Google Drive, and have installed the "Backup and Sync" client from here. I've set this up to download from Google Drive to a local folder, and launched the client. It creates an ...
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104 views

After Backup and Sync tried to delete a file, I can't delete it manually

My access to a folder in my Google Drive was removed, and I had synced it with my Windows file system using Backup and Sync. The folder should have been removed, however, Backup and Sync is giving me ...
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1answer
987 views

What does the “Upload photos and videos to Google Photos” checkbox mean on the Google Backup & Sync desktop app?

Does this option only upload photos and videos in the folders selected under "choose folders", or does it also upload what are in different folders? Also, does it prevent said photos and videos from ...
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1answer
288 views

How to safely consolidate duplicate folders on Google Drive and then delete the emptied ones, syncing the kept ones?

I was reinstalling my system, and I carelessly copied folders to the folder I use for Google Drive and started syncing at the same time. That resulted in my files being split between duplicate ...
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2answers
2k views

How to remotely sign out from Backup and Sync?

Suppose I have a laptop with Google Chrome and Backup and Sync installed and my Google account logged in for both of these applications. Then, if my laptop gets stolen, I want to remotely sign out my ...
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1answer
2k views

How to Remotely Log out/Revoke Access of Google Backup and Sync, and Chrome?

I am aware that one can sign out of Gmail web sessions through its main interface, and one can remove account access for devices through Google Account > Security > Your Devices. The latter only ...
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1answer
3k views

Does Google Drive sync entire file again on making small changes?

There is a pdf file Data.pdf (~10 MB) stored in my Google Drive folder. I open the file in Adobe Reader, highlight a line and then save the file. A re-sync will take place. I want to know whether ...
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1answer
48 views

My Drive (Google) is not synced to my new computer

I have a new Windows 10 computer and I have installed Backup and Sync from Google but the 55 GB of data I have in My Drive is not downloaded to the new computer. Expected Result That all the files in ...
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88 views

Google backup and sync all files in a folder have check marks but some files are missing in drive

I created a folder on my computer beneath my google drive directory, and I placed 500 pictures and videos into it. Google backup and sync did it's thing, but when it was finished, not all the files ...
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0answers
752 views

Google's Backup and Sync using 4.5 Gb of memory?

I just noticed that on my Macbook Pro, "Backup and Sync from Google" is using 4.5 Gb of memory (see Activity Monitor below). This seems like an abnormally large amount? How can I alleviate this?