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Questions tagged [hp-elitebook]

A series of high-end mobile workstation laptops made by Hewlett-Packard.

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Blank screen on my HP elitebook revolve 810

My HP elitebook revolve 810 was working perfectly untill today when after starting the screen was blank and the Capslock was blinking continuously ,the f12 button is also lighting and the fan is ...
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459 views

What is the normal behaviour of HP EliteBook x360 1030 G3 when in charge and battery unconnected?

I'm attempting to diagnose a HP EliteBook x360 1030 G3 with i7 processor, that does not charge nor start. The battery was drained and there is no orange diode when charging. The charging port is USB-C....
OuzoPower's user avatar
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Diagnosing an HP EliteBook x360 1030 G3 that does not charge

I am attempting to diagnose why an HP EliteBook x360 1030 G3 does not charge on its USB-C ports. Symptoms: When the battery is connected: No charging diode remains off, whichever the port to which ...
OuzoPower's user avatar
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External monitor detected but not displaying

Background I am currently using a HP EliteBook 850 G7 laptop connected to a HP USB-C Essential Dock G5. This docking station currently has 3 USB peripherals connected including 2 monitors connected ...
Sanguinary's user avatar
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2 answers
3k views

Apple Studio Display brightness seemingly at maximum when connected to Windows10 laptop

A recently-purchased Apple Studio Display works correctly when connected to a MacBook Pro via the monitor's Thunderbolt port. However, if I connect the monitor to a HP Elitebook (Windows 10 enterprise;...
Craig's user avatar
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HP 2013 Ultra Slim Docking Station vs. Dell D6000 Universal Docking Station

I'm using an older HP EliteBook 840 G4 Notebook and it currently has an HP 2013 Ultra Slim Docking Station with 2 monitors plugged in to the back via the Display Ports. I also have a Dell D6000 ...
user2966445's user avatar
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1 answer
6k views

Why is my laptop not charging? The led indicater does not light up but the laptop thinks it plugged in

I have a Elitebook 820 G3 laptop. As far as I could tell the battery held charge well until it suddenly stopped charging. When plugged in the led charging indicator does not light up. However the ...
joe's user avatar
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Product Information Not Vaild HP Laptop

I got this error on my laptop (HP Folio 9470m) which shows that the product information is not valid. Upon search, I found that it usually occurs after changing the motherboard, (which I didn't, It ...
Yasir Rehman's user avatar
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59 views

Laptop not being able to comeback when restarts. Not powering on after restart

​Hello Everyone,  ​I hope you can help me with this issues. I will tell you specifically what is the problem. I'm using HP Elitebook 2570p i7 3rd gen with 8GB of RAM, 500GB HDD and not having a ...
percival's user avatar
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778 views

HP Elitebook 850 G3 notebook display very dark, no backlight

I have a problem that is similar to the one described a long time ago in this question: My HP Elitebook 850 G3 suddenly (from one day to the next) doesn't seem to show anything on its display. Only a ...
Gorgsenegger's user avatar
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M.2 SSD not working on HP Elitebook x360 830 G6

Today I removed an M.2 SSD from another PC and tried to install it on my HP Laptop. Thing is, when I boot to Windows, the SSD is not recognized. Not even on Diskpart. I also tried to modify anything ...
Sebastian Braga's user avatar
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Elite book 840 G2 [duplicate]

Please help me. I noticed that my laptop was on a spilled water on the table over night. I dismantled it and cleaned it up, dried it as much as I could from a warm temperature viz rays on the sun for ...
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What are the two spikes on an HP 2013 Ultraslim docking station?

The docking station I have for my laptop had these two little plastic spikes with a spring loaded metal tip poking up next to the latches that hold the laptop in place. The dock fell off the table ...
erik's user avatar
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HP Elitebook 8440p fan stuck on max

I have an Elitebook 8440p fan that spins at the high setting all the time. When I opened it up, I see a 3 wire connector. How do I fix it?
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HP EliteBook 840 G6 Brightnees Issue

Today I noticed that the brightness control bar in the action center is not adjusting the brightness. I updated all the available device updates and windows update, nothing fixed it. However the ...
mazinali91's user avatar
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Blank screen when accessing bios on HP ProDesk 600 G2 SFF

I have a brand new HP ProDesk 600 G2 SFF. When I start the PC, I see nothing for a bit, and then I see Windows 10 login screen. Whenever I try to access the bios menu, the screen goes into "Power ...
jewishmoses's user avatar
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Bluetooth device is missing in Windows 10 but USB keeps disconnecting

I have a HP Elitebook 850 G5 which repeatedly plays the disconnect/connect sounds. This started some time ago - maybe after a system update. I tried to find the cause for this behaviour and found the ...
Bruno's user avatar
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No audio in my HP Elitebook (Conexant ISST Audio)

I am having problems with my HP Elitebook audio for quite sometime now. Every now and then (more often these days), I stop getting audio from my laptop speaker. When I troubleshoot, it reinstalls the ...
WinUser's user avatar
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472 views

HP EliteBook 840 G6 disconnect from WiFi: Hotkey/gesture?

My EliteBook 840 G6 is constantly disconnecting from WiFi networks. This is observed at different locations and WiFi networks. It doesn't turn off WiFi, as I can still see the list of networks and ...
user36800's user avatar
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2 answers
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Charger keeps disconnecting - Windows issue?

My Hp laptop charger keeps disconnecting and reconnecting. After 20 secs, it disconnects, and 5 secs later, it reconnects. I've noticed this behavior only when laptop is turned on. Here's what I tried:...
Nouman's user avatar
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Windows 10 uninstallation

I have a HP Elitebook 8440p(BIOS Legacy) which had Windows 7 preinstalled, but later I installed some linux distros, and finally installed Windows 10. But now, I am unable to boot from my usb device(...
Vamsi Mohan's user avatar
1 vote
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2k views

RAM upgrade, laptop won't boot after restart. Works on initial boot

I'm getting a weird issue with a RAM upgrade. I'm trying to upgrade to 32GB (2x16GB, previously 2x8). With 2x16 combo, the first boot works well. I get a BIOS notification that RAM settings have ...
Marko Sulamägi's user avatar
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Fn+P hotkey conflict on HP Elitebook 830 G6?

I have this Elitebook 830 G5, which has an integrated numpad on JKLUIO, when Fn key is held. I Use the numpad a lot and this is a very important feature to me. However, HP made a change and made a ...
elektrinis's user avatar
1 vote
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846 views

HP Elitebook laptop fails to switch from mains to battery when AC power is lost

I have acquired two (identical) used HP laptop power supplies compatible with and for two identical HP branded laptops in an office. When power is cut to the supply, the attached computer immediately ...
J Collins's user avatar
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HP Hotkey UWP Service

As I am having this problem for the second time already, I want to post my own solution here so I can just look it up next time. Im using a HP Eliteobook on which I did a clean Windows10 installation ...
N4ppeL's user avatar
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Secondary monitors not working in laptop after using without dock

My problems started about the time when updating to Windows 1803: Sometimes, after using the laptop without dock and connecting to the docking station the secondary displays only show the background ...
Simo Kivistö's user avatar
2 votes
1 answer
9k views

Intel Core i7-8550U, Turbo Boost not working?

I have new HP Elitebook 850 G5 laptop with Intel Core i7-8550U which has TurboBoost up to 4.00GHz and base frequency 1.80GHz. However when i put the CPU under stress test firstly the frequency jump ...
Michalides's user avatar
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266 views

How do I find the process that is killing my CPU?

My grandfather was recently throwing out an old laptop that he didn't use anymore because it was broken. It was a pretty good laptop too; an EliteBook with 8 GBs of RAM, and an i7 core, and Windows 10 ...
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Laptop with power problems now with unresponsive keys

I became an owner of an HP EliteBook 8460p recently and had an issue where the power button wouldn't work for turning on the computer. I use the "QuickWeb" button which can turn on the computer and ...
Orlando Gutiérrez's user avatar
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581 views

What type of RAM config should I choose for my HP Elitebook 745 G5?

My HP Elitebook 745 G5 has two SODIMM RAM slots feeding it's dual channel memory controller. It takes 2400MHz DDR4 sticks. Apparently there is a performance increase for either Single or Dual Rank ...
RoboJ1M's user avatar
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Windows 10 on HP Elitebook detects USB3 external HD on USB3 ports as USB2

On a recently bought used HP Elitebook, both the USB 3.0 ports detect my USB 3.0 external Toshiba HDD as USB 2. That Toshiba HDD has an LED which glows blue when connected to a USB 3.0 port, or white ...
Baz's user avatar
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1 vote
1 answer
107 views

Grub4dos not working with HP EliteBook 2530p

I've set up a multiboot portable drive with grub4dos. It boots fine on all machines except HP EliteBook 2530p (and probably EliteBook 6930p). When I select a boot entry, it gives me a disk read ...
hami hamza's user avatar
1 vote
1 answer
12k views

HP Elitebook Caps Lock blinks erratically, (17, 16, 12 times etc), screen never comes on (8770W)

Who has detailed repair information? I had to replace the motherboard after the old one failed to turn on completely. I've learned that the separate laptop components are all required (modem, ...
Jacob Bruinsma's user avatar
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0 answers
3k views

Why won't my EliteBook 8460p let me boot from a Windows 10 Install USB but it will let me boot from the same USB with a linux distro?

I have an HP EliteBook 8460p. I am trying to install Windows 10 on it. It will not let me do this and the only clue I have is this error that flashes for a split second. Sorry for the bad quality but ...
ElectricBoogaloo Pt. 2's user avatar
2 votes
2 answers
7k views

Pair Sennheiser PXC 550 via Bluetooth (windows 7 x64) to HP Elitebook 840 g1

My goal Is to connect Sennheiser PXC 550 headset to the HP EliteBook 840 g1 (Intel Bluetooth chipset) having windows 7 x64. My approach Removed the old Intel Bluetooth drivers. I have downloaded ...
tukan's user avatar
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2 votes
2 answers
7k views

How do I select text to the start or end of a line on a laptop without End/Home keys?

I have an EliteBook. My understanding is that the keyboard shortcut for selecting text to the left/right is Shift-Home and Shift-End respectively. However, this keyboard does not have Home or End ...
Jordan Reiter's user avatar
-1 votes
1 answer
154 views

Where do I insert RAM into Elitebook 8540p?

I don't see a place that this will fit... Do I have the wrong type? The RAM stick should be a Hp 398708-061, which I believe works for the HP Elitebook 8540p... Am I wrong about this?
Casey L's user avatar
2 votes
0 answers
850 views

Near impossible: change HP EliteBook 68SAD Ver. F.62 BIOS with Prema BIOS

At first you are of course going to ask "Why would anyone want to do that?!" So my job now is to provide some context. I have a HP EliteBook 8760w with NVIDIA Quadro 3000M. The lacking performance of ...
God bless's user avatar
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1 answer
1k views

Mobile broadband SIM not connecting via laptop

I have an HP EliteBook Folio 9480m Windows 7 and have inserted a SIM card for Telstra mobile broadband. Usually when I use the same type of SIM on similar laptops then the connection to the internet ...
Penanghill's user avatar
0 votes
1 answer
1k views

Does not my HP laptop have an internal webcam?

I have a workstation laptop ( EliteBook 8560w) working on windows 10. I cannot run the webcam with any application I've tried. No webcam is shown on the device manger list, and when I try to install a ...
utdlegend's user avatar
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1 answer
848 views

Swap wifi adapter in HP 840 G1

I am considering getting a second-hand HP 840 G1, on which I intend to run Linux (Ubuntu MATE specifically). After reading up on other people’s experience, it seems the major issue is the wifi adapter,...
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HP Elitebook 8440p not booting from flash drive

I'm currently running a dual-boot system with Ubuntu and Kali Linux, and I'd like to install windows 10. I have a USB flash drive with 8 gigabytes of storage space, that is acting as a windows 10 ...
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1 answer
41k views

HP Elitebook does not boot, battery light flashes in alternating color

I have an Elitebook 2740p which refuses to boot. Depending on battery and charger state I see the following behavior (turquoise and amber are the official names for the two colors that the laptop's ...
xebtl's user avatar
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HP EliteBook 8xxx Notebooks compatiblity 2Q

Are HP EliteBook 8xxx Notebooks compatible with: 1- Smart Blue tooth 2- Windows Hello
Shadi's user avatar
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0 answers
103 views

LCD laptop display is greyed out on startup

I have just a small display problem with my laptop (HP Elitebook 8440p) running on Debian 8. Whenever the computer is booting up from sleep, my screen will either be flashing pixels everywhere, or be ...
streamville92's user avatar
2 votes
2 answers
9k views

How to enable 3 screens on HP EliteBook 8570p with Intel SPU and HD4000 integrated graphics card?

I'm trying to enable 3 displays in EliteBook 8570p. I see that 3 monitors are detected, built-in and two external connected into dock station with DVI. I tried reconnect directly into laptop as DVI / ...
Znik's user avatar
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0 votes
1 answer
643 views

how to disable pointing button on hp 2540p keyboard on linux?

I have a HP EliteBook 2540p laptop. I have a Linux Mint and Windows 10 dual boot. In Linux whenever I press the M button the mouse stops working on all of the other pages except the one I'm at. I ...
vaas montenegro's user avatar
0 votes
1 answer
20k views

Hp Elitebook 8470p won't boot, caps lock blinks 3 times

So my laptop hasn't been working for the past few days and every time I go to turn it on all the lights (wireless button, power button, mute button, etc.) work and I can hear the fan working but the ...
Christina's user avatar
0 votes
1 answer
24k views

Connecting an HDMI monitor to a VGA laptop without losing resolution

I am trying to connect an Hp EliteBook 840 G3 laptop to a 26'' TV monitor. The monitor has both HDMI and VGA inputs. When I connected the HDMI to an older laptop, I got a high resolution (about ...
Erel Segal-Halevi's user avatar
1 vote
1 answer
608 views

EliteBook 8460p - Custom Boot Logo with Arch Linux

I know that my EliteBook 8460p supports a custom boot logo (not the HP one). I read these two posts on how to do so ( 1. HP ProBook custom boot logo, 2. HP Elitebook 8570w custom boot logo) - further ...
Joe Doe's user avatar
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