Skip to main content

Questions tagged [hp-envy]

The tag has no usage guidance, but it has a tag wiki.

Filter by
Sorted by
Tagged with
0 votes
0 answers
64 views

Intermittent false 'paper jam' message on HP5540 series 'Envy' printer

I have an HP Envy 5540 series printer. It has started complaining of 'paper jam' when I send it printouts, but there is no jam. When I confirm that I have cleared the 'jam' (I have in fact done ...
EleventhDoctor's user avatar
0 votes
0 answers
76 views

all keys on my HP Envy are unresponsive

All keys on my HP Envy laptop have stopped working. I can't even enter my password to log in. All articles are telling me to try different things, but they all involve going into settings or device ...
Renee May's user avatar
0 votes
0 answers
340 views

Is it safe to disable one display adapter out of two?

I've just got a new laptop (HP Envy), it came with a Intel Iris XE graphic card NVIDIA GeForce GTX 1650 Ti with Max-Q Design. However, I sometimes (almost never) play games on it. Intel Iris in task ...
USER2's user avatar
  • 1
0 votes
0 answers
237 views

HP ENVY replacement battery drains fast

I paid to get my battery replaced on my 2018 HP ENVY since the original one was starting to swell and lift my case up. The repair guy has the replacement battery details so I don’t know what he ...
user1721018's user avatar
0 votes
1 answer
739 views

Windows UUID Does not match motherboard (digits are shuffled)

I have a few laptops with Windows 10 installed and I can use (Get-WmiObject -Class Win32_ComputerSystemProduct).UUID in PowerShell to get each machine's UUID. What's interesting is that the UUID I get ...
EllipticalInitial's user avatar
0 votes
2 answers
2k views

HP Envy 5540 series printer started printing black and white only from Windows 11 laptop

I have a Windows laptop which I updated from Windows 10 to Windows 11. After the upgrade I had some problems printing on my HP 5541 inkjet printer, which were resolved. After a period of trouble-free ...
EleventhDoctor's user avatar
0 votes
2 answers
771 views

Windows 11 upgrade results in HP Printer either printing grayscale or failing to print entirely

I have a laptop which I have recently upgraded to Windows 11. I now seem to have two versions of the printer (HP Envy 5541, from the HP Envy 5540 series) available from MS Word; one which doesn't ...
EleventhDoctor's user avatar
0 votes
1 answer
1k views

Laptop Fan Makes Grinding Sound Every Two Months After Cleaning

I am using some old laptops as a render farm (100% CPU load 24/7), and one of them (around 7 years old) eventually started making a grinding noise from the fan. I disassembled it and cleaned the metal ...
EllipticalInitial's user avatar
1 vote
1 answer
567 views

HP ENVY Photo 7100 only works through HP Smart

I have an HP ENVY Photo 7100 series printer. My control panel says that it's offline and I can't print documents the regular way (print queue also says offline), but HP Smart says it's online, and I ...
Tuor's user avatar
  • 283
0 votes
0 answers
330 views

Using the 'Performance Mode' on my HP Envy 13t Laptop

I have an HP Envy 13t (2019 edition). My laptop has an Intel i7 chip with 8 GB of RAM. There are settings given in HP Command Center - a Recommended, Performance and Comfort mode. My temps run 50-60 ...
newtothis's user avatar
  • 101
0 votes
0 answers
233 views

Cannot update graphics driver for HP Envy 17 G6U46UA#ABA

I have an HP Envy 17 G6U46UA#ABA and I am trying to run software that uses the graphics driver to display 3D graphics (Cinema 4D R23). I installed Windows 10 on it. When I start the program, I get ...
EllipticalInitial's user avatar
5 votes
2 answers
6k views

windows 10 fingerprint: sorry, something went wrong

I have HP envy with a fingerprint reader. Few months ago, the reader was working fine, but then it suddenly stopped. I went to the settings to set up it again, and the windows showed me the following ...
Minions's user avatar
  • 202
0 votes
2 answers
70 views

HP5440 'Envy' Printer won't print, is 'turned off' according to troubleshooter

My HP5440 'Envy' Printer with my laptop running on Windows 10 won't print. When I run the troubleshooter (via Devices and Settings) it informs me erroneously that the printer is turned off. The ...
EleventhDoctor's user avatar
0 votes
0 answers
153 views

HP laptop + Windows 10 delayed sound when plugin in headphones

When I'm not using headphones, as soon as a I click play on any media (youtube, vlc, etc...) the sound of the media is not delayed But when I plug my headphones, no matter the headphones, there is a 2 ...
tom johnes's user avatar
1 vote
1 answer
2k views

Speaker (Realtek(R) Audio) not working. Audio services are not responding

I haven't heard a sound on my laptop in a week (HP Envy 13-6 months old). On headphones the sound works perfectly, but when I take off the headphones the whole laptop goes silent. I tried several ...
George's user avatar
  • 21
0 votes
0 answers
367 views

Wrong BIOS installed HP ENVY Notebook. No way to flash BIOS now

I have my HP 15-j Notebook series 2013 model. I was not using the laptop for a long time. Now when i turned it on, its BIOS was causing trouble. 2 Blinking lights in CAPSLOCK in interval. However i ...
Viswanath Lekshmanan's user avatar
0 votes
0 answers
915 views

HP Envy 13t (2019) Hinge Mechanism Issues

I bought an HP Envy 13t (2019 edition) laptop in September 2019, in the US. Before purchase, I called HP Customer Service to find out whether the first year of warranty would be internationally ...
newtothis's user avatar
  • 101
0 votes
2 answers
1k views

Transparent colored strip on left side of laptop monitor

A solid, transparent strip has appeared on the left side of my laptop's monitor's screen. I am not sure of the cause. It seems to fade-in when the laptop initially starts. However, it also appears in ...
OhYea777's user avatar
1 vote
0 answers
111 views

Keep getting blue screen driver errors, but all drivers are up to date

I bought an HP Envy x360 last month. For a few days everything was great. I then installed a program called DriverBooster. It said I had many out of date drivers. I clicked on update all drivers. It ...
John Doe's user avatar
0 votes
2 answers
9k views

How do I modify ACPI tables on Windows

In summary, my question is: how do I modify ACPI tables on Windows? More details: I'm having issues installing ubuntu 18.04 in dual boot on my new hp envy x360 Ryzen 3700U. I found an answer here: ...
bouhmid's user avatar
0 votes
0 answers
327 views

Fixing an HP envy laptop after bios update issue

I have an HP ENVY laptop, up until last week it was working OK, and then when I switched it on, there was a message that I had to do bios update , the update started automatically after a few minutes ...
Jack M's user avatar
  • 101
1 vote
1 answer
156 views

Webpages with certain types of ads cause Firefox to hang for several seconds, only on an HP ENVY x360 13 (2018, Ryzen 7)

When I load certain webpages containing certain types of ads in Firefox, including https://www.wccftech.com/ and https://www.techspot.com/, the browser may hang at the UI level (I cannot select other ...
bwDraco's user avatar
  • 46.3k
11 votes
6 answers
64k views

How to print multiple copies of one page, multiple pages per sheet in Windows 10?

I have a document which will print on a single sheet of A4 paper. I want to produce multiple copies of this at the A5 size. I wish to do this by printing two copies of each page per A4 sheet. Then ...
EleventhDoctor's user avatar
0 votes
2 answers
3k views

HP Envy 5541: Attention Required but no information given

I use an HP Envy 5541 wirelessly for printing from my Windows 10 laptop. Sometimes when I print, the item is added to the print queue but no printing takes place. The printer status according to ...
EleventhDoctor's user avatar
0 votes
1 answer
701 views

HP laptop won't sleep/shut down

I have an HP Envy x360 laptop (15-u011dx) running the newest version of Windows 10. I recently replaced the battery in it, but my laptop is having issues with going to sleep and shutting down. After ...
Pete's user avatar
  • 41
0 votes
1 answer
83 views

Sata Connection HP Envy 14

i have a hp ENVY 14 sleekbook beats audio and i cannot for the life of me figure out where the sata cable for a hard drive connects to the motherboard, can anybody point me to the right direction?
user2293554's user avatar
0 votes
1 answer
3k views

How to install windows 7 when laptop only has USB 3.0 ports

I am trying to dual boot my laptop (HP envy) which is currently running windows 10 with windows 7. I continuously got errors during the windows 7 install due to my USB being in a USB 3.0 port. My ...
Ben's user avatar
  • 1
0 votes
1 answer
100 views

Do Always Connected PCs with ARM processors (e.g. HP Envy x2) allow to run non-Windows-Store executables compiled for ARM?

FFMPEG and Audacity, which were compiled for jailbroken Windows RT before, are relatively CPU-intensive, so I'd assume they'd drain the battery less if compiled for ARM on one of the upcoming Windows ...
Johannes Riecken's user avatar
-1 votes
1 answer
599 views

ubuntu 16.04 + hp envy 15: High temperature, never below 60°

I have this system: description: Notebook product: HP ENVY 15 Notebook Pc (F4J09LA#ABM) vendor: Hewlett-Packard version: 09A2100000400000000000000 serial: 5CD5217NDD width: 64 bits capabilities: ...
Lucas Aimaretto's user avatar
0 votes
0 answers
4k views

Windows won't start after hard shutdown; short dst fails but drive seems to be working

I have an HP envy laptop (for about 3 years). Today, my computer froze up, so I ended up holding the power button to hard shut it down. However, upon trying to turn it on again, Windows [10] wouldn't ...
Kevin's user avatar
  • 103
0 votes
2 answers
11k views

HP Notebook doesn't start with twice caps lock blink

I have a HP Envy 15" noteook, 2014 series, that cannot start. The screen is completely black, and the caps lock led blinks twice. I try to find some info about this blink error code and seems realted ...
Tobia's user avatar
  • 2,341
0 votes
0 answers
2k views

Bad connector on HP laptop screen: any way to fix?

For the past few months the right ~1/3 of my laptop (HP Envy 15-u011dx) screen is either black or has a bunch of colored vertical stripes on it: https://i.sstatic.net/YFTKV.jpg https://i.sstatic.net/...
Pete's user avatar
  • 41
0 votes
0 answers
229 views

Why does HP Envy 700 freeze and glitch out?

I have an HP Envy 700 PC Series. I was out of town for about five days (the computer ran while I was absent) and when I got back, the computer wouldn't respond (it was on and sleeping when I tried). ...
Ion's user avatar
  • 101
-1 votes
1 answer
40 views

Computer shuts down, how to reduce temperatute?

It has i7 @1.60 GHz 120GB SSD windows 10 I am using the laptop for about 7 years. Its fan was never replaced, it makes very noise and shuts down in order to decrease temperature. Temperature of at ...
Uygar Uçar's user avatar
0 votes
0 answers
4k views

HP Envy backlight key (f5) not working? How to turn on the backlight?

I have an HP model 13-j002dx which is an HP Envy with a detachable keyboard. I have Windows 10 Home installed on it. The refresh button f5 works when I do fn+f5. When I press f5 to turn on the ...
Jossie Calderon's user avatar
1 vote
1 answer
1k views

Receiving An error occurred while connecting with the scanner. (-9923) when trying to scan from the printer to Mac OS 10.12

Whenever I am trying to scan from the HP Printer Envy 4500 to MacOs Sierra 10.12 it gives me this following error: When the printer was installed initially, it used to scan fine but stopped scanning ...
pal4life's user avatar
  • 583
0 votes
0 answers
651 views

HP Envy-4500-all-in-one Printer Error

I don't know if this is the right site to post this question at, but I'll ask it anyways. I have a HP Envy 4500 all-in-one printer that keeps telling me: "The following ink Cartridge(s) must be ...
Zangar's user avatar
  • 3
0 votes
2 answers
273 views

HP Envy 5541 Printer print queue stuck

I am trying to print a 1-page Word document with text only from my Windows 10 laptop via wi-fi. The print queue has been showing as follows for 10 minutes The printer itself is also showing a '...
EleventhDoctor's user avatar
0 votes
1 answer
292 views

HP Envy 4520 & Mac OS 11: will print but no longer scan after adding wireless router

The home setup is an iMac running Yosemite surrounded by an assortment of MacBooks, iPhones, and just for fun, an old Windows box and an Android. One member of the house just ran up a $250 bill using ...
Eric's user avatar
  • 471
0 votes
0 answers
66 views

Pavilion and Envy laptop screens- Compatible?

So, the screen on my HP Dv7t-7000 quad edition laptop broke, and I'm looking for a replacement. The only thing I can find is this. It looks basically the same, but it's for the dv7t-7300, and says "...
Blaine's user avatar
  • 1,697
1 vote
0 answers
2k views

How do I open the case for a HP ENVY Notebook - 17-n152sa (ENERGY STAR)?

I have unscrewed every screw I can find and looked online for help, including the HP support and maintenence pages, YouTube and other obvious sources and scoured some web pages but for some reason can'...
Michael Price's user avatar
0 votes
1 answer
2k views

HP Envy x360 M6-ar004dx Ubuntu 16.04 touchscreen not working

I recently installed Ubuntu 16.04 on my HP Envy and can't get the touchscreen working. No response when I touch the screen, even after reboot. I've seen a couple of other topics on this but none that ...
dyarbrough's user avatar
0 votes
1 answer
1k views

HP Envy Printer 5540 series showing Ink Cartridges error

My HP printer orders new ink via the Internet when needed via 'HP Instant Ink'. I installed a new colour cartridge which had been sent to me when the previous cartridge ran low. The printer then ...
EleventhDoctor's user avatar
0 votes
1 answer
520 views

how to fix my hp envy m6 that stopped working?

I was working on my HP Envy m6 and it tripped off. When I press the power button, the charging point LED light blinks and the system does not power up. When I remove the battery and plug into the ...
Afolabi Olaoluwa's user avatar
0 votes
1 answer
943 views

My laptop drains battery even it is shut down

Even I shutdown my laptop , the battery drains . If I plug a mouse or keyboard , LED indicator on keyboard turns on , and the mouse also got power ,even the laptop is completely off , and power cable ...
Mithun Sarker Shuvro's user avatar
0 votes
0 answers
686 views

Boot failure with samsung 850 evo msata installed in hp envy 15-100j

I have windows 10 installed in my HP envy 15-100j. I have 1 tb harddisk with msata slot empty at the time I bought the laptop. Now I bought a new Samsung 850 evo msata ssd (250gb) and when I install ...
sonam's user avatar
  • 131
1 vote
1 answer
657 views

HP Envy 15-j101ex - Windows 10 Pro x64 - HyperV - startup Freeze

I have an HP Envy 15-j101ex laptop. It is running Windows 10 Pro 64 bit. It has the latest BIOS from HP: Insyde F.65 I need to turn ON Hyper-V (hyper-V Hypervisor) to create some virtual machines. ...
GHariz's user avatar
  • 121
2 votes
1 answer
2k views

Ubuntu 15.10 HP Envy x360 Touchscreen not working after resume from suspend

I've got a HP Envy x360 laptop upon an initial boot the touch screen works. but after suspending the touchscreen no longer functions. Doing some research I believe the module responsible for this is ...
Sion's user avatar
  • 385
1 vote
1 answer
6k views

HP ENVY X360 wireless/airplane mode button does not light up

I upgraded my HP ENVY x360 notebook from Windows 8.1 to Windows 10. The wireless button is working correctly, but it does not light up amber/orange while turning off wifi. I have updated, reinstalled ...
Tehvar's user avatar
  • 11
0 votes
0 answers
125 views

Replacing DVD-ROM with SSD on HP Envy 15t

Does anyone know if HP Envy 15t have m.2 port? And how can I replace the DVD-ROM with SSD on it? Also what size of SSD does it support?
Ramtin Soltani's user avatar