Questions tagged [hp-laptop]

For questions specific to unique properties of Hewlett-Packard laptop computers. Note there are dedicated tags for some product lines, such as [hp-pavilion], [hp-elitebook], [hp-envy], and [hp-mini]. For questions that are not specific to a product line, the more general [hp-laptop] tag may attract more answers. For questions that are not unique to HP-brand laptops, you may attract more answers using the more general [laptop] tag.

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Can I delete MEMORY.DMP file from my laptop

I have HP laptop with Windows 10. I have seen there is a file in C:\Windows folder MEMORY.DMP with size almost 7.33GB. Can I delete this file permanently from my laptop ? or will it create any problem ...
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Windows 8 laptop shuts down right after startup

Today Windows Update installed some new updates on my laptop,everything was good,the installation was 100% complete and then my it restarted my laptop.Right when i was about to type my password it ...
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2 answers
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Mimicking Laptop Battery Management Software With Smart Switch

I just bought a new HP Laptop (Envy x360) and was very surprised to find out that it had no battery/energy management software or anything in the bios to manage the charge of the battery to keep it at ...
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Ubuntu 20 not coming up after hibernating or sleep mode

my ubuntu 20.x.x doesn't come up when it sleeps or hibernate and when i power off, the display goes off but my i can still hear my hard-drive spining (the indicator by the side of the laptop is still ...
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Keep pressing key or something wired happen in my HP Laptop

From month ago I was experiencing some wired behavior in my HP laptop. Laptop - HP PROBOOK 450 GS , Intel core i7 8th Gen It seems some key pressed. I identified it when I'm running CMD or SSH client. ...
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Kali Linux usb flash drive stuck at black screen when live booting

I installed Kali Linux on my usb flash drive, and i want to only boot it live. so when I boot it live, the kali linux logo appears for about 5 minutes and then it disappears leaving only a black ...
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The Enter Key of both my keypad and touchpad aren't working

In my HP laptop, neither the Enter key on keypad is working, nor the keys attached to touchpad are working. However, all the other keys on keypad and the touch feature of touchpad is fully functioning....
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M.2 SSD not working on HP Elitebook x360 830 G6

Today I removed an M.2 SSD from another PC and tried to install it on my HP Laptop. Thing is, when I boot to Windows, the SSD is not recognized. Not even on Diskpart. I also tried to modify anything ...
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Remove BIOS password for HP ProBook 645 G2 [duplicate]

Hey everyone I bought a this computer online long time ago and I just realized that a password in the bios I called HP and they said I have to replace the motherboard is there anyway I can reset it
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2 answers
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Why White Screen?

This is the first time I am facing this issue. I used my laptop computer today and it worked fine. Then I shut down my laptop and a few moments later I turned it on again and it didn't boot up rather, ...
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1 answer
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Is it normal for my laptop to randomly hit 100% CPU?

I have a HP 14-CF2000 laptop. Every so often (every 30 minutes or so if I have just left the home screen on, a bit longer if I'm in a meeting/browsing) or upon waking up from sleep/startup my CPU will ...
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2 answers
514 views

Is my fan running constantly dangerous?

My CPU can be at 2% with a CPU temperature of 30° and the fan is still running. The fan speed is usually between 1700 and 1800 (1800 is shown at max fan speed). My laptop is only a few months old and ...
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2 votes
1 answer
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HP 255 G6 not run windows

I have laptop hp255 g6 (ssd, 16gb ram, amd a6 with radeon r4 graphics) ~4 years. I tried to install windows 10 pro from usb flash drive but i have one of this: endless reboot (appears hp logo and ...
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Chromebook starts with magnified screen

My son's HP Chromebook from school has 2 accounts. The one he's supposed to use goes to a massively magnified screen, the only time I see anything is when I move the cursor to the upper left corner of ...
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1 answer
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Is 1366 x 768 on 15.6 laptop blurry

I purchased an HP Laptop - 15t-dy100 which is 15.6 inch with 15.6" diagonal HD SVA BrightView micro-edge WLED-backlit (1366 x 768) The screen does not look sharp and kind of blurry. Is that ...
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windows update error 80244019

I am using Windows 10 Pro on a HP Laptop 14S - er003TU. Last night, I tried updating Windows to the latest Windows October update, but I got error code '0x80244019'. This error occurs every time I try ...
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1 answer
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Intel UHD Graphics is missing on my laptop

hope you can help me. i upgraded my HP laptop storage by adding SSD and was reformatted. as far as i remember, there are 2 graphics card, Intel UHD Graphics and Radeon Graphics before it was ...
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2 answers
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Not charging while laptop in use otherwise charging

Hello, My leptop brand and number is (HP-ac124TX), laptop is charging well (orange light) when the laptop is not turned on and as soon as I'm turning it on it is not charging (white light), as matter ...
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HP Laptop simply won't turn on - The small red light is glowing DESPITE being plugged off the battery cable

I tried to do a hardware setup with taking the battery out but i don't have the proper screwdrivers to do that. Is there another solution to it? This red small light at the right side glows all the ...
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1 answer
435 views

Horizontal pink line on my HP Pavilion 15, how do I fix it?

I use my 1yr old HP Pavilion for WFH, so its on for around 12 hrs or so every single day. Yesterday, I put it on sleep mode and when I turn it on today I see a pinkish horizontal line over the screen ...
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How to enable the hardware virtualization of a HP Probook 4431S laptop in BIOS properly?

I have an HP Probook 4431s laptop. Installed Windows 10 Pro on it. Device specification is: Manufacturer/Model : HP ProBook 4431s Notebook PC (ENERGY STAR) System type: X64 based PC Processor : ...
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Function and arrow keys not working on HP laptop

My Laptop(1.5 yrs) is dual-booted with Windows 10(default) and Ubuntu Linux.The function keys don't work if I want to adjust the brightness or other aspects and while running BIOS the arrow keys don't ...
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Window installation issue on boot

I have problem to install windows using USB. Initially I tried to install usb it went install step, so in partition allocation page I formated System library director (C Drive) and it show disk former ...
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1 vote
2 answers
584 views

Can charger which exploded damage a laptop

Can a HP laptop be damaged if the charger exploded while it was plugged in? (the laptop was shut down it that moment)
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Cloning HP 500GB drive to SSD - which partitions?

I am going to clone an HP Windows 10 system disk to SSD using Macrium reflect. I have done this before and it has worked well.   I need to shrink the main partition as I am moving from 500GB to 256GB ...
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3 votes
1 answer
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Is it safe to have laptop turned on 24/7?

I have an old HP dv7-7210sp laptop and I want to use it as a server. Is it safe to have it turned on 24/7? The server will be used with Nextcloud to backup my data. Should I remove the battery from ...
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Laptop - unsupported hard drive

I have HP ProBook 470 G4. I ordered a Seagate Barracuda Pro Laptop 1TB 7200 RPM hard drive. Then, I saw on my product specifications that my laptop only supports 1TB 5400 RPM hard drive. I had this ...
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Laptop stuck at bios loading screen

After installing an update I restarted my hp laptop. But now my laptop is stuck at the loading screen showing hp logo and a beep at about 10sec interval.
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1 answer
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How to remove Start Menu Layer on my Desktop

I had pretty much the default before. As you can see, all my icons have disappeared and I now have a "back" button. Clicking the windows icon does nothing, and on top of that, I can't minimize or ...
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1 answer
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Laptop not charging nor turning on

Since a few weeks ago I'm facing a issue with my HP laptop. It's almost a year old. It used to work fine but few weeks ago, when I was working on it, it suddenly turned off without any warning. I ...
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0 votes
1 answer
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How do I find my laptop keyboard's correct scan codes

Hello guys I'm facing a problem that two of my keyboard key is not working i.e.(LShift and RShift) so I want to replace one of them with other key i.e.(RCtrl).While I was trying to re-map these keys ...
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1 vote
1 answer
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HP Probook: BootDevice Not Found (3F0) after automatic BIOS update

On a brand new HP Probook laptop, after restarting Windows 10 the HP BIOS started to update automatically. After the update Windows 10 doesn't start anymore. I always get stuck on the following screen:...
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-1 votes
2 answers
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Does system identification of a drive as "Fixed Hard Disk" mean that it is not an SSD?

I had recently bought a laptop. Among the chief reason why I was compelled to buy it was the fact that "it had a 128 GB SSD". Upon inspection, I can't seem to directly confirm it. I tried three ...
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1 answer
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HP ZBook 15u G3 won't boot up after BIOS update

After updating my HP ZBook to the latest BIOS version 1.39 it won't boot up anymore. All it does while booting is stay at a blank screen with the fans spinning. Sometimes (but not always) the Caps ...
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1 vote
0 answers
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Computer Keeps Resetting

Windows 10: Every time I turn on my computer, everything is gone 1. Wallpaper set back to default 2. Taskbar apps back to default 3. All saved passwords in apps disappear 4. All pictures and most ...
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49 votes
3 answers
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How to get rid of the Bang & Olufsen panel on HP laptop?

On my HP Windows 10 laptop the following Bang & Olufsen panel appears at the top of certain audio apps, e.g. Skype: How can I get rid of that?
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461 views

HP laptop doesn't charge battery unless OFF

I have an HP Omen 15" and it doesn't charge the battery when the computer is on. If I connect the charger the symbol of the battery appears as “connected” for around 5 seconds and then it shows that ...
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1 answer
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My HP Laptop has "DDR4-2666 / PC4-21300 DDR4 SDRAM SO-DIMM" (4GB) in one slot, Can I put "DDR4-2400 SODIMM" ( 8 GB ) in the other slot? [closed]

I have HP Laptop 15-bs1xx ? It has Intel Core i5-8250U Processor on HP 832A Motherboard. It has two memory slots. In one, as per HWinfo tool, I have "DDR4-2666 / PC4-21300 DDR4 SDRAM SO-DIMM" 4GB. ...
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Win10 laptop randomly freezes, some texts are missing after

Laptop is an HP Omen (2016) with Win10 installed and updated regularly. For the past months, it freezes my programs seemingly randomly. While the program is frozen I can switch to some other programs ...
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1 answer
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I left my laptop on overnight on high peformance [closed]

So I have an HP 14-af118au laptop that I've been using for about two - three (maybe? I forgot kek) years. Since I have been living in my own room (and college), I have been constantly falling asleep ...
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1 vote
2 answers
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How to reset Windows 10 to the default DPK (the one installed in BIOS) on HP laptop?

Some time ago I have activated my Windows Education licence key on the HP laptop to extend my Windows 10 capabilities. Right now I would like to sell the laptop to some new user, so I have reset the ...
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1 answer
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Permanently disable broken TouchPad on HP laptop

I have an HP Folio13 laptop which includes a Synaptics TouchPad. I'm running Windows 7 Home. I want to permanently disable the TouchPad since it doesn't function properly so I use a mouse or keyboard ...
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0 votes
1 answer
3k views

How to boot from USB on an HP with BIOS of INSYDEH20 v. 3.5

I rebooted many times with known-good USB drives in different ports. When I get to the boot choice (hit ESC at BIOS splash screen, follow prompt OR just F9 at BIOS splash screen) I see the internal ...
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1 vote
2 answers
2k views

F1 key action in HP probook

Can someone please explain what this F1 hotkey does? On pressing fn+F1, I get a blank (dark) screen for 1 second and then it goes back to normal (displays what was there before). It doesn't seem to ...
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1 answer
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Mysterious Sound [closed]

I was working with an old computer (New enough to have Windows 8 as the base operating system, old enough to be shut down for a minimum of 4 years without being touched or turned on) and I was getting ...
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1 vote
0 answers
47 views

My screen doesn't display anything, only the backlight works

I was wondering if anyone could help me out with this problem. I use an hp ProBook 4540s and I'm not quite sure why but whenever I restart the PC ( whether after a Windows update or perhaps after a ...
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0 votes
1 answer
1k views

HP laptop bootlooping

My laptop: HP STREAM with Windows 10 I was trying to free up space on the tiny 28GB C: drive and must have done something stupid. When powering up, the HP logo appears as usual, but then the screen ...
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0 votes
1 answer
2k views

Windows 10 Clean Install Failed and Stuck on a Boot Loop (No Administrator Account)

So, my son recently got a virus on my HP Windows 10 Home laptop. So what I did was backed up all the files that I need then I went into Settings -> Recovery -> Reset this PC -> Remove Everything and ...
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0 votes
1 answer
61 views

Laptop too slow even to boot

I have tried startup repair, taking too long(2 hrs and counting). Even safe mode isn't working(keeps showing 'loading files'). Is it because of some virus? What do you recommend i should do next?
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1 vote
2 answers
2k views

Two-finger scroll triggers right-click [Synaptics, Windows 10]

Have an HP laptop 15-g088ca with touchpad running latest Synaptics driver 9.3.31.31 (8/16/2017). Two-finger scrolling and two-finger right-click both work, but when I do a fast two-finger scroll it ...
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