Questions tagged [hp-laptop]

For questions specific to unique properties of Hewlett-Packard laptop computers. Note there are dedicated tags for some product lines, such as [hp-pavilion], [hp-elitebook], [hp-envy], and [hp-mini]. For questions that are not specific to a product line, the more general [hp-laptop] tag may attract more answers. For questions that are not unique to HP-brand laptops, you may attract more answers using the more general [laptop] tag.

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1answer
45 views

Is it safe to have laptop turned on 24/7?

I have an old HP dv7-7210sp laptop and I want to use it as a server. Is it safe to have it turned on 24/7? The server will be used with Nextcloud to backup my data. Should I remove the battery from ...
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1answer
28 views

Laptop - unsupported hard drive

I have HP ProBook 470 G4. I ordered a Seagate Barracuda Pro Laptop 1TB 7200 RPM hard drive. Then, I saw on my product specifications that my laptop only supports 1TB 5400 RPM hard drive. I had this ...
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0answers
21 views

Laptop stuck at bios loading screen

After installing an update I restarted my hp laptop. But now my laptop is stuck at the loading screen showing hp logo and a beep at about 10sec interval.
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1answer
30 views

How to remove Start Menu Layer on my Desktop

I had pretty much the default before. As you can see, all my icons have disappeared and I now have a "back" button. Clicking the windows icon does nothing, and on top of that, I can't minimize or ...
0
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1answer
30 views

Laptop not charging nor turning on

Since a few weeks ago I'm facing a issue with my HP laptop. It's almost a year old. It used to work fine but few weeks ago, when I was working on it, it suddenly turned off without any warning. I ...
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1answer
161 views

How do I find my laptop keyboard's correct scan codes

Hello guys I'm facing a problem that two of my keyboard key is not working i.e.(LShift and RShift) so I want to replace one of them with other key i.e.(RCtrl).While I was trying to re-map these keys ...
1
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1answer
267 views

HP Probook: BootDevice Not Found (3F0) after automatic BIOS update

On a brand new HP Probook laptop, after restarting Windows 10 the HP BIOS started to update automatically. After the update Windows 10 doesn't start anymore. I always get stuck on the following screen:...
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0answers
27 views

touchpad scrolling stops randomly

my hp lappy win 10 touchpad randomly stop scrolling the ability to move cursor and left and right click still work but not sure why scrolling stops. does start working upon restart what should I look ...
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0answers
253 views

Bluetooth Stop Working unexpectedly

My laptop is an HP envy 15 Notebook 15-q002la The Bluetooth sometimes stop working unexpectedly, all of the things that I have with Bluetooth just get disconnected. In order to give you a little bit ...
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0answers
107 views

Laptop shows black screen and monitor shows gray and colored vertical bars

I have an HP Probook 6460b. After getting several graphics crashes in Windows my laptop screen doesn't turn on when the laptop starts. If I connect the laptop to a monitor, I get a image like this.
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2answers
1k views

Does system identification of a drive as “Fixed Hard Disk” mean that it is not an SSD?

I had recently bought a laptop. Among the chief reason why I was compelled to buy it was the fact that "it had a 128 GB SSD". Upon inspection, I can't seem to directly confirm it. I tried three ...
0
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1answer
888 views

HP ZBook 15u G3 won't boot up after BIOS update

After updating my HP ZBook to the latest BIOS version 1.39 it won't boot up anymore. All it does while booting is stay at a blank screen with the fans spinning. Sometimes (but not always) the Caps ...
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0answers
40 views

Computer Keeps Resetting

Windows 10: Every time I turn on my computer, everything is gone 1. Wallpaper set back to default 2. Taskbar apps back to default 3. All saved passwords in apps disappear 4. All pictures and most ...
25
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3answers
34k views

How to get rid of the Bang & Olufsen panel on HP laptop?

On my HP Windows 10 laptop the following Bang & Olufsen panel appears at the top of certain audio apps, e.g. Skype: How can I get rid of that?
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0answers
216 views

HP laptop doesn't charge battery unless OFF

I have an HP Omen 15" and it doesn't charge the battery when the computer is on. If I connect the charger the symbol of the battery appears as “connected” for around 5 seconds and then it shows that ...
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1answer
343 views

My HP Laptop has “DDR4-2666 / PC4-21300 DDR4 SDRAM SO-DIMM” (4GB) in one slot, Can I put “DDR4-2400 SODIMM” ( 8 GB ) in the other slot? [closed]

I have HP Laptop 15-bs1xx ? It has Intel Core i5-8250U Processor on HP 832A Motherboard. It has two memory slots. In one, as per HWinfo tool, I have "DDR4-2666 / PC4-21300 DDR4 SDRAM SO-DIMM" 4GB. ...
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0answers
49 views

Win10 laptop randomly freezes, some texts are missing after

Laptop is an HP Omen (2016) with Win10 installed and updated regularly. For the past months, it freezes my programs seemingly randomly. While the program is frozen I can switch to some other programs ...
0
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1answer
317 views

I left my laptop on overnight on high peformance [closed]

So I have an HP 14-af118au laptop that I've been using for about two - three (maybe? I forgot kek) years. Since I have been living in my own room (and college), I have been constantly falling asleep ...
1
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2answers
4k views

How to reset Windows 10 to the default DPK (the one installed in BIOS) on HP laptop?

Some time ago I have activated my Windows Education licence key on the HP laptop to extend my Windows 10 capabilities. Right now I would like to sell the laptop to some new user, so I have reset the ...
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1answer
108 views

Permanently disable broken TouchPad on HP laptop

I have an HP Folio13 laptop which includes a Synaptics TouchPad. I'm running Windows 7 Home. I want to permanently disable the TouchPad since it doesn't function properly so I use a mouse or keyboard ...
0
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1answer
1k views

How to boot from USB on an HP with BIOS of INSYDEH20 v. 3.5

I rebooted many times with known-good USB drives in different ports. When I get to the boot choice (hit ESC at BIOS splash screen, follow prompt OR just F9 at BIOS splash screen) I see the internal ...
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2answers
619 views

F1 key action in HP probook

Can someone please explain what this F1 hotkey does? On pressing fn+F1, I get a blank (dark) screen for 1 second and then it goes back to normal (displays what was there before). It doesn't seem to ...
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1answer
59 views

Mysterious Sound [closed]

I was working with an old computer (New enough to have Windows 8 as the base operating system, old enough to be shut down for a minimum of 4 years without being touched or turned on) and I was getting ...
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0answers
40 views

My screen doesn't display anything, only the backlight works

I was wondering if anyone could help me out with this problem. I use an hp ProBook 4540s and I'm not quite sure why but whenever I restart the PC ( whether after a Windows update or perhaps after a ...
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1answer
1k views

HP laptop bootlooping

My laptop: HP STREAM with Windows 10 I was trying to free up space on the tiny 28GB C: drive and must have done something stupid. When powering up, the HP logo appears as usual, but then the screen ...
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1answer
1k views

Windows 10 Clean Install Failed and Stuck on a Boot Loop (No Administrator Account)

So, my son recently got a virus on my HP Windows 10 Home laptop. So what I did was backed up all the files that I need then I went into Settings -> Recovery -> Reset this PC -> Remove Everything and ...
0
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1answer
58 views

Laptop too slow even to boot

I have tried startup repair, taking too long(2 hrs and counting). Even safe mode isn't working(keeps showing 'loading files'). Is it because of some virus? What do you recommend i should do next?
1
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1answer
2k views

Why does my trackpad fire random clicks when I scroll with two fingers?

I have an HP Spectre 360 (model 13-4193nr) running Windows 10. I noticed that whenever I scroll using two fingers on the trackpad, it scrolls fine, but it also fires unexpected clicks (left clicks) ...
1
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2answers
1k views

Two-finger scroll triggers right-click [Synaptics, Windows 10]

Have an HP laptop 15-g088ca with touchpad running latest Synaptics driver 9.3.31.31 (8/16/2017). Two-finger scrolling and two-finger right-click both work, but when I do a fast two-finger scroll it ...
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2answers
61 views

Why is the performance of my HP laptop so poor even though a Lenovo with same specs performance better? [closed]

I recently purchased an HP, 15 ay516tx. Its specs are 1TB 5400rpm HDD, 4GB 2133MHz DDR4 RAM, AMD RADEON 330M, even though these specs are more than required to run a linux distribution it ...
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0answers
1k views

Bad connector on HP laptop screen: any way to fix?

For the past few months the right ~1/3 of my laptop (HP Envy 15-u011dx) screen is either black or has a bunch of colored vertical stripes on it: https://imgur.com/M7Mitg5 https://imgur.com/8SjTZao ...
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1answer
803 views

Linux laptop external monitor

I have a Laptop HP branded. With i7 6700HQ and gtx 960m. I installed an external monitor. But my laptop didn't detect it. After that I installed Nvidia driver and my monitor was detected and output ...
0
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1answer
4k views

hp probook 6570b flashing capslock

I have a hp probook 6570b that I am trying to fix for a friend. When you turn it on the first thing it doses, is that the caps lock and scroll lock key flashes once and after that only the caps lock ...
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0answers
17 views

How to backup device drivers on windows 8 [duplicate]

I am formatting my windows 8 laptop and installing windows 10 (trial). To keep myself at safe side, I want to backup all the device drivers installed on my laptop. So, how can I backup device drivers ...
0
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1answer
48 views

is there a way to lock my pc completely for a specific time? [duplicate]

I use a HP Pavilion ab253cl laptop running windows 10 home. I am kind of addicted to the laptop and couldn't make productive use of my time. most of the time, i kill my time doiong random stuff on ...
1
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0answers
39 views

Unpredictable WHEA Black Screens

Over the last 4 months or so, I have repeatedly had issues with WHEA Error based black screen crashes. As far as customer support goes, I've been given a fair amount of run around between Microsoft ...
-1
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1answer
905 views

built-in laptop webcam shows complete purple screen

My laptop is : HP EliteBook 8540w I'm now running on windows 10 --the same problem existed on windows 7--. My problem is that when I run my camera , it shows nothing but a purple noisy screen , at ...
2
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0answers
5k views

Windows 10 Stuck on “Restart” Screen

This morning when I woke up, I opened my new win10 laptop to find that it was stuck on the restart screen. I waited for an hour and a half, but it's still stuck. I left it on for the night (closed, in ...
0
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0answers
55 views

This screw and the two like it are the bane of my existence

My laptop has taken to, reportedly, shooting up to 96C (206F) when the cpu (integrated graphics) is put to any use. Idling, mild browsing and it remaina 40-60C. I've rolled back drivers, optimized ...
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0answers
674 views

HP G62 laptop shutdown issues

I have an older HP G62-a30SI laptop - i3cpu, 4gb low voltage Ram (but I have normal ram available as well) 500gb hdd, intel hd gpu, broadcom wifi realtek, up-to-date windows 10. I do not use it with ...
0
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1answer
135 views

Unable to switch my laptop's display to an external monitor

I have an HP G60 laptop. It's about 8 years old. Last year, the CCFL tube or inverter failed (I would see a black spot appear on the bottom right corner of the screen, which felt very hot, and ...
0
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0answers
125 views

Ext HDD = Frozen @ Splash Screen

I have an HP ProBook 4520s, and a non-bootable 3TB Seagate 3.5" USB external drive, externally powered, formatted NTFS on a single partition. The laptop freezes on the HP splash screen only when this ...
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2answers
320 views

Is there any tool to measure speed of laptop and test laptop hanging before and after adding 8GB RAM? [closed]

My hp laptop having core i3 plus 4GB of RAM hangs on running one chrome browser with some tabs plus visual studio 2015. I just upgrade my laptop from 4GB of RAM to 4+8 GB of RAM. Now I want to measure/...
1
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1answer
4k views

What is the PowerShell command equivalent to selecting “Sleep” from the Win7 menu?

What PS command(s) do I use to put my lappy to sleep like the description when I hover the mouse over the Windows menu "Sleep" option: Keeps your session in memory and puts the computer in a low-...
0
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1answer
57 views

HP Laptop Boot Issues

I have a HP Pavilion dv7 laptop which has recently been taken apart to resolve overheating issues, new thermal paste was applied and everything seems fine. Now, when booting the laptop it refuse's to ...
0
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1answer
710 views

Why I can´t change the wifi card

I have an HP Mini 110 (netbook). It has Trisquel 7 installed, Ubuntu 14.04 based and 100% free software. The wifi card was not supported by it so I bought another one. But when turning it on, this ...
1
vote
1answer
206 views

Two monitor extended from laptop

I'm using an HP 440 G0 laptop which has one VGA port and one HDMI port. I have two monitors which both support VGA only, What I want to do is extend the laptops display to the two monitors, One with a ...
0
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1answer
2k views

Why is Trend Micro Maximum Security constantly read/write to disk in Windows 10

Trying to fix a laptop that recently upgraded to Windows 10 from Windows 8.1. Problem with the laptop is that if Windows 10 starts in normal mode, there is always constant disk IO activty, the mouse ...
0
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1answer
3k views

Can I clean up leaking LCD in cracked laptop screen?

My laptop screen has been cracked, and now there is a giant black and purple mark all over the screen. Is there any way for me to clean this up so that it does not obscure my view so much?
0
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0answers
3k views

Adjusting screen resolution without having video card drivers

My father has an old Windows XP computer. He asked me to upgrade Windows XP to Windows 8 since windows XP ended releasing updates. I installed Windows 8, and most of hardware got installed without ...