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Questions tagged [mac-app-store]

Questions about the iOS & Mac App Store, digital software distribution platforms from Apple

2
votes
3answers
2k views

What network config setting is blocking my computer from accessing the Mac App Store?

I've been elevated to a Senior Tech at Apple Care and he's stumped too. I can't get into the Mac App Store, seemingly regardless of what network I'm on. All other internet apps seem to function, but ...
0
votes
2answers
2k views

Change country to Ukraine in Apple App Store

I cannot change the country to Ukraine in the app store, how can I do this? I have heard other people do this but for my client he is stuck with a USA country.
3
votes
1answer
2k views

Does App Store show updates in progress?

I suspect Apple's document on this subject is incorrect. In the section titled "Monitoring the progress of installing software updates" it shows: I saw no such indicator today. I now see from Apple's ...
2
votes
1answer
2k views

Error during download: “Error 403 forbidden” when updating apps from App Store in OS X

I'm using a MacBook Air with OS X 10.6. I'm not able to update or download any apps from the App Store anymore. I tried to solve it this way but can't make it work: Mac OS X 10.5: Web Sharing - "...
1
vote
1answer
437 views

App Store not working on Public Beta of macOS 10.14 Mojave

I installed the public beta of macOS Mojave on my MacBook Pro (I did not do a clean install, I just upgraded from High Sierra) but the App Store doesn't work. I couldn't find anything online on how to ...
1
vote
1answer
1k views

How to solve the blank screen on the Yosemite App Store?

After installing Yosemite, I am unable to download any apps from the Yosemite App Store. I can view the "Featured" section of the App Store, but when I click on any of the apps, I'm faced with a ...
1
vote
1answer
2k views

Allow XCode installed from dmg file to be updated from app store

I recently installed the XCode 6 GM seed from a dmg file downloaded from Apple's developer portal. Now that XCode 6.0.1 is available on the Mac App Store, I would like for it to show as an update in ...
0
votes
1answer
546 views

Xcode on Mac App Store requires additional storage even though I have more than enough?

As you can see, when I try to install Xcode 9.0.1, I'm shown an error that says I need an additional 5.6 GB of free space on my drive, yet I have 10.98 GB available, and the App Store lists Xcode as ...
0
votes
1answer
364 views

iTunes - Where have Apps gone?

Just noticed that the Apps menu has disappeared from the iTunes menu? Is it possible I've switched it off or something? Thanks in advance.
0
votes
1answer
259 views

3rd Party Mail Clients on iPhone/Android and Credential Storage

Normally when working with a user's credentials, I would store them locally on a device, never on a server because it creates unnecessary liability. For example, on iPhone we have Mail (default) ...
0
votes
1answer
396 views

Mac App Store, install to dock instead of launchpad

I am running OSX Lion, and like most people I have talked to, I believe launchpad is a bloated, useless tool. I hate that when I install a piece of software from the Mac App Store, it goes into ...
2
votes
0answers
240 views

How do I change the frame rate at which quicktime records movies?

I'm trying to record a video of my screen using quicktime such that I can submit it to the app store as part of my product. The app store keeps telling me that my video frame rate is too high. Is ...
2
votes
0answers
292 views

Mac App Store Download Resume

I'm using Mac App Store on Lion, But there is a problem with download resume. After every system restart I can't resume my previous downloads and I have to download them from the beginning, I also ...
1
vote
0answers
28 views

Find macOS App Store applications that were installed by another Apple ID

I have a Macbook Pro which I started using for work with my work Apple ID but now I'm using it privately entirely and I don't have access to the Apple ID I used for work. Now there are updates for a ...
1
vote
0answers
239 views

OS X Safari, Chrome and App Store won't load - Firefox does

I am trying to fix a friend's Macbook (13-inc, mid-2010) which is running OS X 10.11.6 (El Capitan). Safari and Chrome open and the application is responsive, but trying to load a web page gives the ...
1
vote
0answers
48 views

itunes showing as an update in mac appstore even though updated

So my problem is that I have updated iTunes to the latest version using the mac app store on os x 10.10 but it still keeps showing that it needs updating even though it is on the latest version!! Does ...
1
vote
0answers
259 views

Transferring purchased apps to new iMac

I have followed all the instructions for transferring my already purchased apps to my iMac and am told that they are all downloaded but they are no where on the iMac.
1
vote
0answers
98 views

Is it possible to redefine App Store application paths?

I sort my applications in separate folders within the Applications folder (e.g. One for my photo related apps, one for my guitar playing related apps, one for my video related apps, etc). Since some ...
1
vote
0answers
400 views

Automatically Downloading App Updates in iTunes

iTunes has a lot of annoyances. My biggest pet peeve is the series of manual steps you have to go through to download app updates and then sync them to iPhone/iPad: Click the "Apps" button in the ...
0
votes
0answers
8 views

Mac OS Appstore shows app as uninstalled when it is installed

I noticed that my Xcode was a minor version out-of-date, but that no update appeared in the Appstore. I searched within the Appstore for Xcode and found an 'install' button instead of an 'open' button,...
0
votes
0answers
47 views

Is it possible to recover a file just deleted by an application but the space not released on OS X?

I'm installing Xcode from Mac App Store but sadly fails every time near finish with Xcode failed to download Use the Purchases page to try again. message. Except once that I copied pkg ...