Questions tagged [microsoft-account]

"Microsoft account" is the new name for what used to be called a "Windows Live ID." Your Microsoft account is the combination of an email address and a password that you use to sign in to services like Hotmail, Messenger, SkyDrive, Windows Phone, Xbox LIVE, or Outlook.com. Over time, all Microsoft services will be switching from the old name to the new one. You might continue to see mentions of "Windows Live ID" instead of "Microsoft account" for a while.

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Delete “work or school” account from a Microsoft account?

I want to delete the "work or school" account from my Microsoft Account. In the end my private account should remain with all its connected services as-is, but the work or school account with its ...
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33 views

linking a Microsoft Account to a license?

Just curious about the process for creating and authenticating a Microsoft account in relation to activating a system. It's basically a requirement to provide your legal name and phone number? The ...
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Unsuccessful Login - Wrong Password - Internet Explorer Unsolved

This is more an annoyance than a genuine issue. Out of curiosity, I checked the "view activity" section of security, and several several "unsuccessful attempts to log-in". Looking into it, the IP ...
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Connect Office 2019 to OneDrive without a Microsoft account in Windows 10

I recently upgraded from Office 2013 to 2019. I used to be logged into OneDrive with Office to make use of versioning, and this sign in used to be isolated to just Office and its Upload Center (not ...
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36 views

Disable Office 365 account linking with other tools

I'm using a Microsoft Office Suite with Word, Excel, PowerPoint, and Outlook. Each of these tools are not connected to any account. As soon as I add an Office 365 mail account in my Outlook, it ...
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Are Microsoft/Windows accounts synced between devices?

Here's the situation: I have an old computer with a hard drive with some files I wish to transfer to my new computer later. I used the old computer with my Microsoft account with which I'll use the ...
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Change Windows 10 profile picture separately from outlook.com/Mircrosoft account

My Windows 10 user profile is linked with my Microsoft account. I would like to set my profile picture for the account independently from the rest of my Microsoft account. Right now, when I attempt to ...
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59 views

Prevent Windows 10 from using Microsoft Account

Every time I start Internet Explorer to accommodate for a poorly programmed IP camera's web admin interface, Windows 10 tells me that it wants to fix my Microsoft Account (probably because of a ...
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277 views

Can't disable PIN login on Windows 10

As you can see in this screenshot of the account settings, I'm not supposed to be able to enable nor disable the Windows Hello PIN. But when I logged with my Microsoft personal account (so not linked ...
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572 views

How to unlink a Microsoft account from a Windows account in Windows 1903 [duplicate]

It used to be possible to disconnect a linked Microsoft account from a local account from the "Accounts" settings page, but Microsoft in their wisdom have removed this option. I accidentally linked ...
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Change windows user name display format [duplicate]

My Microsoft account's full name is displayed with firstName-lastName format in my profile page in Microsoft website, but with lastName-firstName format on my windows computer (on lock screen), is it ...
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Office 365 sign-in, username prompt, password never appears

I have an Office 365 subscription, and I am having problems signing into the desktop software. When I click the "Sign In" button, I am prompted for my username. I enter my company email address, ...
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2 Microsoft Accounts - Share DevOps organizations/projects

Somehow I have 2 Microsoft Accounts with the same email. https://i.stack.imgur.com/6bhA7.png The only difference marked with a red oval. The problem is when I work with Azure Deployment Center I ...
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Relation between a logged-in MSFT account and its local counterpart

From what I understand, Windows 10 creates a local account that corresponds to the connected Microsoft account based on its initial login credentials. However, a discrepancy seems to occur when I ...
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Looking to roll my own Microsoft Family Screen Time Limits

I have two small children who are crazy over Minecraft and other games on the PC. To reduce their screen time, I set them up under Microsoft family to take advantage of screen limits. In general, the ...
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61 views

Create a personal Microsoft Account on a hosted O365 domain

I am trying to create a personal Microsoft account on a hosted Office 365 domain. When I try and do it, I get an error that you can't create a personal Microsoft account on a school/work domain. I am ...
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Digital license for Office: are credentials required once the setup file has been provided?

I purchased a Digital License for MICROSOFT OFFICE 365/2019 PRO PLUS. It lets me install Office on 5 different devices. This license gives me a new account (let's call it "My Account B") which let me ...
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Payment Request API is not working on Chrome and Edge on desktop

I am trying to test the new API 'Payment Request API', that is supported in the last half year by Chrome and Edge. there is a test page for it in this web page: https://stripe.com/docs/payment-request-...
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How to leave Azure AD, when Microsoft account got joined to it by exchange to office 365 migration

Our company had a hosted Microsoft Exchange solution for our emails, and this was migrated by a 3rd party company to Office 365, and in that process they created a Azure Active Directory for our ...
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216 views

“You need to fix your Microsoft account” notification, but no account

Dears, After changing my Microsoft Account password online, my Windows 10 build 17134.471 started occasionally complaining about me having to fix my Microsoft account. It would appear that Windows ...
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1k views

Login failure after computer name change

I'm using a Microsoft account for the login of my Windows 10 PC. When I setup my PC I set it up the way that I didn't need to enter a password on boot up (can't remember how I did that). Now I ...
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327 views

How to remove microsoft (work) account on Windows 10 when I have no longer access to it?

In my home PC I have my personal microsoft account and the old work account. The work account is residual - I do not work at the company anymore and the account does not exist. I wanted to remove it, ...
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97 views

How can I change (not reset) another user's Windows password?

I'm trying to change the password of a local account on a non-domain Windows 10 PC. Logging in as the user to do the change is a poor solution because: Local login is denied for the account Entering ...
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1answer
127 views

Reversing a fraudulent Microsoft Family account connection

My friend just put this request to me. I spent a 1/2 hour looking for the answer myself, but there doesn't appear to be an easily located fraud reporting process. Does anyone know how to remove a ...
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295 views

Can I mix domain and local accounts on the same PC

I have Windows 10 installed on my private Laptop. I am using Microsoft account to log in. Sometimes I need to do some work-stuff on it. At work, we have Active Domain with roaming profiles set up, so ...
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Why do I have different password for my laptop's windows 10 (signed in with MS) as compared to my MS email password?

I have Windows 10 installed in my haier PC. Although I am logged in with Microsoft account, it has a different password than my Microsoft email's password. (Note that I am not signed in with local ...
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112 views

Can't add/switch to Microsoft Account from Local Account

I had a snafu during Windows setup where I initially created my Windows install using my Microsoft account. However, the install created a user profile name that didn't match older machines which ...
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Getting to my real One Note files

Forever and a day I have had a "Microsoft account" in my own email address, which is in a domain I own (so not gmail, Hotmail, or whatnot.) A few years ago, we replaced our on-prem Exchange server ...
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78 views

How do I change my Windows 10 administrator sign-in name?

I recently read that running Windows (10 Home, in my case) primarily on an administrator account is a bad idea for security reasons. So, I created a local account to work in, and I'll only log in as ...
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724 views

Windows 10 Enterprise 1803: how to associate AD account used for login to Microsoft account

I've installed version 1803 (windows 10 enterpise) to my PC and it seems like the option to connect my AD account (my PC was added to a domain and my domain account was added to the local Admin group) ...
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22k views

How to check digital licenses linked to my Microsoft Account? [duplicate]

My harddrive just crashed and HP is asking me to pay them to get a recovery media in order to re-install Windows on the new hard drive. Now, Windows 10 uses digital licenses tied to out Microsoft ...
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526 views

Windows 10 connection to Microsoft account is very borked. How to fix or remove it?

I sign in to Win 10 with the Microsoft account [me]@outlook.com. It logs in, but many things don't work right. I've tried every remedy I can find online (except nuking the user and starting over), ...
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123 views

Sync MSA credentials with Win10 account

I have an MSA (Microsoft Account) that I use to log into multiple Windows 10 computers and access via Remote Desktop. If I change my password via the website that does not update the Windows 10 ...
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205 views

Windows hello won't setup on brand new computer

So I go into Settings --> Accounts --> Sign-in options to set up windows hello, and everything goes well until I try to set up a PIN... It loads for a few seconds then I get this. I am online ...
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114 views

Can you have a Microsoft Account and an enterprise/O365 account for the native applications (mail/contacts/calendar etc.) on the same device?

I think I've found a bug with Windows 10 that I put on the feedback app, but, it hasn't had any traction and I've raised with Microsoft but haven't had a lot of luck. I was wondering if I am doing ...
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59 views

Can I replace the original computer owner's Microsoft account without reinstalling Win 10?

I received a used computer. They gave me a PIN to access it. He has a Microsoft account on it. The Win 10 has a digital key. I don't know the password for the Microsoft account and don't know how ...
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162 views

Windows RT unable to add/reuse Microsoft user account

Recently, I need to add a user account to Windows RT (Surface 2). I got an error of Sorry, we couldn't connect to Microsoft services right now. If this problem persists, search for "network problems"...
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246 views

Windows 10 - Signing in with Local Account

I'm trying to sign in with a local account instead of the Microsoft account currently linked with the user (had to link it for a program, no longer use that program), but every time I do, I get an ...
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1answer
7k views

Windows 10 - “Something went wrong” - Windows Store / account problems

Scenario So recently I was trying to install something from the Windows 10 store. I clicked the Get button and it asks for me to verify my Microsoft account. I entered my email address in and ...
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26 views

How to store calendar events received via email on an account without a calendar?

On my work e-mail, I receive event invitations that don't seem to ever get stored anywhere. Is there a way to fix this? My company uses a standard cheapo IMAP+SMTP webhost to host employee e-mail. I ...
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301 views

Administratively force Microsoft account into local account?

It looks like there may not be a way, but is there a command line tool or some other tool to force a Microsoft enabled account into a local account so the password can be reset? If not, is there a ...
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2k views

How many times can Windows 10 be reactivated with a digital license when hardware changes are detected?

I just managed to boot the same Windows 10 installation both natively and from Arch Linux in a VM. I'm currently running it natively and just got it activated with my digital license. This is Windows ...
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3k views

Which login credentials are expected in Windows 10 RDP

I'm trying to set up Windows RDP to remote control a Microsoft Surface Book (Windows 10), being used as a home computer, from the internet. I'm getting a lot of confusing information on what login ...
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123 views

Windows 10 changes Microsoft account actual name to email

Hi! This is a weird one. After logging into my Microsoft account (not using local account), in approximately ~30m my name changes from my actual name to my @outlook.com email address. It's shown in ...
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1answer
91 views

Which account is office using?

I have a windows 10 laptop of my own at home. With this laptop I use a personal (gmail) email address for Microsoft account login with OneDrive and VS2015. I login to the Office products (i.e. word, ...
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How to enable 3rd party cookies ONLY for Microsoft Teams

The company I work for wants us to begin using Microsoft Teams however after logging in the page goes into a redirect loop for about a minute, and then finally ends up on this error screen. I know ...
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4k views

How do I sign in to multiple Microsoft accounts in the same web browser?

How do I sign in to both of them simultaneously in the same web browser? Is there a way to do so based on the domain that is being accessed? I have a work Microsoft account used for Azure, Visual ...
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91 views

If Microsoft wants me to change my Microsoft Account password, is there anything I can do to avoid it?

I have begun being notified within Windows and in the Microsoft website that It looks like someone else might be using your account I went to check my recent sign in activity, following the link ...
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115 views

Resetting microsoft account on Windows 10

At some point when I was installing apps from the Windows Store on a spare laptop, I'm pretty sure Microsoft asked me to create a Microsoft account for one of them, and unsurprisingly, without telling ...
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How to fix a keyboard layout on each Windows 10 computer?

I use Windows 10 with the same Microsoft account on 3 different computers, each one with a different physical keyboard layout: ITA, UK, DE. In "Control panel - Clock and International settings - ...