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Questions tagged [microsoft-outlook-2016]

Use this tag for questions specifically about the 2016 version of the Microsoft Outlook personal information manager; otherwise use [microsoft-outlook].

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Outlook 2016 remembers passwords, even when told not to

Windows 10 Pro, latest build. Office 2016. Fully patched. Exchange Server 2016. I'm a network administrator at a public library. We have several PCs that are logged in with a generic/shared account, ...
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57 views

Outlook 2016 - Can “mark as read” be completely disabled?

I already have turned off automatic "Mark as read" by following the instructions at Do not automatically mark as read Is there a way to completely disable any and all automatic "Mark as read", even ...
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33 views

Outlook rule rejected, why?

When I make a rule in my Outlook 2016 inbox, it fails with this error message "The operation failed because of a registry or installation problem." What could be causing this and how can I resolve ...
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1answer
48 views

How to set up IMAP/POP account manually (skip “Simplified Account Creation”) in Outlook?

I want to add Google Mail's IMAP or POP account to Outlook 2016 for Mac. However Outlook always tries to log in via a browser in all cases. Even if I choose "Not Gmail" option and select "IMAP/POP" ...
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Export personal Outlook 2016 contacts, excluding the global address list

In Outlook 2016, how do I export contacts from an outlook profile, while excluding contacts that appear on the global address list? I'm trying to include only contacts that have been added manually. ...
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14 views

Outlook - no permission to send - find out which address

I have an email with multiple recipients. Some of them are sending automatic replies, and some of them have left my organization and their email is no longer valid / has been banned from receiving. ...
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1answer
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How do I change Outlook's “Archive” location for IMAP accounts?

Outlook 2016 has an "Archive" button shortcut to backspace. On my IMAP email account, I have per-year Archive directories (eg archive_17, archive_18, archive_19). For the new year, I'd like to change ...
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1answer
14 views

How to enter Username of IMAP Account in Outlook 2016

I want to add a new email account to Outlook 2016. I cannot find any input field where I can add a username. Obviously Outlook takes the email address as username - but this is not accepted by my ...
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2answers
24 views

Can I change Outlook Account settings without going through the Gui?

I'm trying to update the IMAP port for a mail account in Outlook 2016 and the GUI just hangs forever. I've reinstalled office with no luck and contacted Microsoft Support with no success yet. Is ...
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1answer
54 views

Adding a hyperlink freezes Outlook 2016 (Microsoft Office Professional Plus 2016)

When trying to create a hyperlink in a new email, the corresponding form pops up but then freezes Outlook on Windows 10 for several minutes. Eventually it continues normally. I've found a number of ...
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34 views

Easy access to Outlook Calendar and Inbox from 2 different accounts?

I am trying to help someone in the following situation. She has two accounts in Outlook (both in the one Profile she has). She always uses the Inbox of Account1 but the Calendar of Account2. She wants ...
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Why doesn't Outlook properly open when scheduled to start using Task Scheduler?

I have scheduled a task in Task Scheduler to start Outlook at a certain time in the very early morning hours so it can execute a macro on startup. My settings in Task Scheduler are as follows. In ...
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How does one find possible values for com_microsoft_outlook_categories in Outlook 2016?

After reading a couple of StackExchange answers, I have come to understand that Outlook 2016 on Mac does not support searching with the OR operator other than through raw queries. Since I want to ...
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1answer
21 views

How to apply outlook rule based on Sender's Address instead of Sender's Name with rule wizard alone?

I am trying to apply outlook rule for mails sent from xyz@company.com address. In the global address list, xyz@company.com has "XYZ Name". However, the sender uses different names for xyz@company.com. ...
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1answer
70 views

Outlook Categories Not Appearing in Drop Down Menu

This is the issue with Outlook categories drop down menu(in the picture). Problem is that not all categories are appearing. I'm assuming that drop down has a fix number of categories that it can ...
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1answer
17 views

How to alter Outlook's handling of replies to conversations?

I am using Microsoft Outlook 2016 MSO (16.0.9126.2315) 32-bit by way of my company Microsoft Office 365 ProPlus account. The default handling of outgoing e-mail messages, regardless of type, is such ...
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1answer
47 views

Outlook 2016 crashes on start while trying to access StaticCache.dat - how do I fix?

Outlook 2016 has started crashing on startup while trying to access a file called StaticCache.dat. I am assuming it is a corrupt cache file. Outlook will run in safe more, but eventually crashes ...
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1answer
29 views

Outlook: make a rule that acts when number of (unread) mails in a folder exceeds a treshold

We're looking to perform a series of action every time the number of (unread) mails in a folder exceeds a certain limit. Example: When the number of mails in a folder > 10000, mail the assistant to ...
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1answer
31 views

Change default mailbox search in Outlook 2016

I have selected the 'current mailbox' option from the search settings in the options tab in outlook but when searching emails it still defaults to 'all mailboxes' I have also restarted outlook. How ...
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1answer
14 views

Should Outlook 2016 show mail icons for message classes “unread message” and “read/not replied message”?

I have just migrated from Outlook 2010 to Outlook 2016. In Outlook 2010 I had icons (mostly envelope icons) for all different message classes/types, such as unread message, read (but not replied/...
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40 views

How can I manage the Outlook “always enable” add-ins list proactively?

In Outlook (I am using Outlook 2016), if Outlook detects a COM add-in problem (usually the add-in caused Outlook to be slow to start) it automatically disables the add-in. However, you can go to File -...
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13 views

How to make Outlook/Office365 suggest and/or enforce a particular homonymous recipient?

A newly hired colleague came in recently, who has the same name as another colleague (who has an entirely different role and job, and works in a different department). Our corporate email addresses ...
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1answer
30 views

Shortcuts Tab in Outlook 365

What exactly is Shortcuts tab in Office 365? And what is the use of it? I am not looking for keyboard shortcuts. I even searched on Outlook's own Tell me what you want to do search feature. And it ...
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55 views

Outlook 2016 Pro Plus Digital Signature issue

in my organization there are 50 clients, circa (Windows 10). On 8-10 of these, there's a single mail account configured with IMAP in Outlook 2016. From 15/10/2018 some emails from inbox automatically ...
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Make sent items show up both in “Sent Items” as well as Group thread (Outlook 2016)

How can I in Outlook 2016 use conversation view including sent items see those in "Sent Items" folder especially for mail groups. I am using Outlook 2016 (reading from exchange) on Windows 7 with ...
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263 views

Oulook '16: Room Finder Button missing / not working after adding it (a second time) to the Ribbon Menu

I noticed I am missing the Room Finger Button in the Ribbon Menu of the New Appointment Windows of Outlook 2016. I already read this article and checked what is set in my Registry: https://support....
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1answer
168 views

Bypass 500 folder limit in Outlook

In our company we use Outlook 2016. Our service department has got the problem that it comes to the 500 folder limit. We sort our emails by customer/project. So is there a way how to bypass/get around ...
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1answer
39 views

Display email as plain-text/HTML depending on sender?

For security reasons, I use the "Read all standard mail in plain text" option by default: And I then have to change to the HTML display on incoming emails (which are first displayed as plain text ...
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11 views

Archive message based on which inbox

I'm in Outlook 2016. I have three different Inboxes in Outlook, each for a different address. I would like to set up a keyboard shortcut that will mark the current message as read, and transfer it to ...
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1answer
31 views

How to use tags in a hierarchy with Microsoft Outlook tasks?

Is there any way to create a "tag hierarchy" in MS Outlook? For example: Chef Joe Bob Al Ingredient Wet Oil Dry Flour Sugar And then associate various chefs & ingredients ...
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1answer
49 views

CardDAV and CalDAV for Office 2016 [closed]

I saw a related question but it was from 2016. I am wondering what the best CardDAV and CalDAV sync/clients there are for Office 2016.
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102 views

Thunderbird and Office 365 address book

I try to connect to use Thunderbird instead of the Outlook 2016, connected to Office 365. I can send and receive the mails, but the problem is the Address Contacts. I am not an network expert, so ...
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1answer
55 views

Outlook 2016 - “Check Names” exact match

When writing a mail I insert a user ID into the address field and use the "Check Names" button to gather its corresponding e-mail address. I get a prompt that Outlook has found the ID multiple times. ...
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28 views

Outlook 2016 creating a temporary @outlook.com email address instead of correct domain address

I've been facing a very weird issue recently. Outlook 2016 won't log into the correct email address which would be for example name@domain.com, but instead of that it logs you into something that ...
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35 views

Outlook (2016 / 365) Integration with Windows 10

I am running Windows 10 laptop and want to connect to my professional e-Mail. My organization recently joined Office 365 program but with the security restrictions (including specific login workflow ...
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48 views

Outlook 2016 and Exchange 2016: Cannot open Outlook Window - Various Errors

We have a brand new setup of Exchange 2016 and Outlook 2016 (or in my case, Office 365 version of Outlook 2016 client). The computer is a Windows 10 system, and is joined to our 'new' domain that we'...
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1answer
56 views

How to get instant windows toast notifications?

I am talking about the new notification center: Sometimes I receive a toast notification for an email, I have read and answered hours ago. When opening the notification center, I see many emails, I ...
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41 views

IMAP issue in Outlook 2016

I have a weird issue of IMAP connectivity in Outlook 2016. It connects to IMAP, but often doesn't recognize new mails, even when Send/Receive is pressed. Thunderbird at the same time works. Are there ...
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1answer
183 views

Disable Cached Exchange Mode in GPO for Outlook 2016 with the option to enable it (not grayed out)

There seems to be no granular policy in the Office 2016 Admin template to disable Cached Exchange Mode while also having the option to select it on the client side if needed. Once the policy is ...
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31 views

Option to add “POP or IMAP” account not available in Outlook 2016

I'm a new Outlook user and I'm having troubles setting up all my e-mail accounts. Setting up two Exchange accounts was successful, but I'm not able to set up an additional IMAP account (gmail). I ...
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1answer
94 views

Mysterous PST corruption

This is a tough one, am I allowed to offer beers for anyone who figures this out? If you are a computer repair enthusiast, this might be a fun one for you. So I have a client who I do basic computer ...
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1answer
63 views

Cancelling an attendee's meeting invite without notification in Outlook 2016

I have a really nasty suspicion that my boss sneaked in behind me and cancelled an important meeting on my Outlook 2016 calendar which I had accepted and was supposed to be attending alongside him. My ...
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1answer
49 views

Full week in planning view in Outlook?

Please look at the picture below. I want my (6) calendars vertically (schedule view) and a whole week in view. My current view only displays 2.5 of the 7 days. Time cannot be set with a larger ...
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1answer
19 views

How to make sure the picture loads on the recipent's end while sending an html email in outlook 2016?

How do i send an html email in outlook 2016, and make sure that the pictures load on the recipients' end (as it is not loading and instead there is a box with red cross displaying). I have tried ...
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34 views

When outlook is offline, it puts Email in SENT folder rather than keep them in the Outbox

One of the computers at the office has a weird issue with Outlook 2016. This only happens when there is no internet connection. When the laptop is offline, any emails written and sent in outlook will ...
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0answers
20 views

Import Address Book from Outlook to Thunderbird

How do I import the Address Book from Outlook to Thunderbird? I tried to export as CSV, but it seems Thurdenbird is unable to import any data from Outlook generated CSV file is a comlpete mess, so ...
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49 views

Outlook 2016 Mailbox Capacity

I want to check the capacity of a mailbox in But why does it not show like this? This is clear as it shows total size and how much capacity is free. Is there any settings which I can change to ...
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2answers
1k views

O365 prompting for password in Outlook 2016 constantly, won't take log in info but is still able to send and receive email

I have an Office 365 account set up with two email accounts under one profile in Mail 32 in control panel. Every time Outlook 2016 is open it prompts for just one of the accounts passwords, I enter ...
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69 views

What does Outlook mean when it says “Recipients received: Follow up.”?

While composing an email, I clicked on the "Follow Up" > "This Week" button: Flagging emails for follow-up: In the past, when I have done this, I have seen something like this: I follow-up: ...
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30 views

How can I add an additional email address to the “From” dropdown in Outlook 2016?

I have a Hotmail account that I use in (desktop) Outlook 2016. As well as the primary address it has several aliases and all except one of these aliases can be selected with the From button on new ...