Questions tagged [microsoft-surface]

Microsoft Surface is a series of Windows tablet computers by Microsoft. For the table-sized interactive touch device, see the [microsoft-pixelsense] tag.

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Windows 10 Upgrade Failed, Disk is now write protected, Cannot wipe system and install a new Windows or login normally

Surface Laptop 2 with BitLocker, cannot login normally Device : Surface Laptop 2 OS : Windows 10 20H2 ( attempted upgrade to 21H1) Upgrade Fail cause: Battery died before updating fully Possible ...
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HDMI needs reset after boot -- Surface Pro Dock w Projector

I have a Surface 7 Pro with the Microsoft Dock. Plugged into the two video ports are a projector and a monitor. The monitor always works, never any issues. The Epson projector almost always needs me ...
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Microsoft Surface Camera and Zoom/Skype/Everything

My Surface 7 Pro lives in a stand. It lives in a portrait orientation next to a 27" high dpi display. It is a great setup. EXCEPT it stinks for Zoom and other web meeting apps... because the ...
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Turning off password from lock menu surface laptop 3

I am trying everything to turn off the need for a password to sign into my surface 3. I don't need one but I can't seem to find a way to disable it.
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Screen flickering and lines, but works with monitor

Microsoft surface 3 screen is not visible, lines are appearing and flickering. It works with monitors and the touchscreen is tracking perfectly in diagnostics. I’m assuming a piece of hardware needs ...
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Sudden loss of bluetooth on Surface Pro 6

I was happily working away when my my microsoft mouse lost connection. As I started to dig, it appears the bluetooth has somehow failed and I cannot get it to work again. More information - I was ...
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Is there a way to change the size of the narrow touch keyboard that is used on windows 11 for the Surface Pro 8

This is not for the onscreen keyboard but for the touch keyboards that are in the lower taskbar. This narrow keyboard is the small one made to resemble typing on a phone but it is just a bit to small. ...
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Does “Reset your PC” option result in the same exact version of Windows 10 I currently have with updates, or Windows 10 with no updates?

Does the “Reset your PC” option [Link here first references Windows 8. Click on link and follow references to Windows 10 edited by @John] result in the same exact version of Windows 10 I currently ...
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How is the overall battery level calculated in Microsoft Surface Book 2?

I have been reading information about the two batteries in the Microsoft Surface Book 2 laptop; however, I have not been able to find exactly how the overall battery level is calculated. For example, ...
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new battery, wear level is 67.7%,16.3%, 8.9%, then 7% at the 3rd charge Cycle, is normal?

I just installed an OEM battery on my Surface Pro 4. At the very beginning, the battery Wear Level is 67.7%. Then I tested it with discharge and charge cycles. The Wear Level reduces as the following ...
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Microsoft Surface Keyboard some keys stopped working

I am using a Microsoft Surface Keyboard (WS2-00025, Model 1742, connected via Bluetooth) with a Surface Book 3 and after a month of use, some of the keys stopped working. After searching for days, I ...
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Windows Terminal not showing in Win + X menu on fresh Windows 11

I have just received my Surface Pro 8 running Windows 11 that I pre-ordered. After setup, Windows Terminal does not appear to be installed. Therefore, I went to the Microsoft Store to download the ...
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How to prevent a portable OS from booting via a USB C port on my Surface Go 2

I have a new Surface Go 2 with a USB C port. I'd like to disable this port as a security measure, thereby preventing someone from using it to boot a portable OS and bypass my other security. When I go ...
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Diagnostic advice needed: Windows 10 BSODs rendering Surface Book 2 useless

My Surface Book 2 started randomly crashing to different BSODs some months back. Sometimes, it would crash several times a day and then would behave well for weeks. Right now I can't even install ...
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A surface book 2 that is terribly slow - is it due to the missing battery?

So I have a Microsoft Surface Book 2 which still today has reasonable specs (8th gen i7 CPU, Nvidea GTX 1050 graphics card, and 16 GB memory), although it is above 3 years old. Unfortunately it got ...
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clean install Windows 10 on Surface Laptop

I have a Surface Laptop (1st gen). I want to restore it to factory condition. I used "Surface Recovery Image Download" (https://support.microsoft.com/en-us/surface-recovery-image) to create ...
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Removing Bitlocker fom Surface Pro

I am new here. I am using a Microsoft Surface 5th generation and it was not going further after the login screen and it will not let me enter the password. When i tried to reset it using Shift+restart ...
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How to retrieve files from a Microsoft Surface Go 2 with broken screen?

I dropped my Surface (running Windows 10) and broke the screen. I have important files in it. How can I retrieve them? Is it possible to connect it to an external display and then copy the files? I ...
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How to enable multi-touch gestures on surface pro 7

I've installed libinput gestures but when I run sudo libinput debug-events I do not see any pinch events. How do I enable them on ubuntu Gnome. I am on a surface pro 7 and have verified that "...
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why would the firewall seemingly have disabled speakers on a surface 3?

Suddenly the Windows firewall detected Zoom and seems to have disabled sound -- although the mic from the USB headset was audible to the other person. I'll have to update this after going through all ...
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Verticle lines on external screen

I bought a new samsung odyssey G5 ultra wide screen (3440 x 1440) for my surface book 2, I use HDMI (high speed cable from Xbox One X) -> HDMI to USB-C adapter -> surface dock 2 -> surface ...
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Is there a way to run Minecraft Java Edition on a Surface pro X? (16GB RAM, SQ2 processor)

I would like to run Minecraft Java edition on my Surface pro X (16GB RAM, SQ2 processor) without a VM. Is there a way? Thanks!
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how to install vcruntime140.dll on a surface tablet?

in the context of: How to install vcruntime140.dll without admin rights? I am looking to install this library on an older microsoft surface 3 tablet. For some reason, the alpine mail client requires ...
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Can only select "Troubleshoot Sound Problems" but cannot adjust the volume

To clarify and narrow a previous question, why does the rocker switch to adjust the volume suddenly no longer work? Assuming this is related to an inability to select sound settings from the taskbar. ...
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"I understand that you're experiencing an issue with PC audio. May I run a quick scan to try to find a solution?" instead of a volume adjustment

I just want to adjust the volume, so clicked on the speaker icon which results in: seems a bit excessive. Last I recall, the volume could be adjusted either with the "rocker" switch or ...
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How to stop windows 10 trying to constantly log in, but failing. Stuck in a loop

In the past I've prepared a "Microsoft Surface Go" tablet with Windows pro 10 on it. Here I created a local user with password (during initial setup) and made it so that this user ...
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Unable to format/wipe Window Disk without Error (Tried Ubuntu Gparted and Diskpart [duplicate]

I am trying to wipe/reinstall Windows, however, all have no success. In usb live boot to Window installation set up, install new Window to override it, unable to delete or format any of my exisiting ...
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Microsoft Surface Headphones 2 - mic button with sensitivity issue on Mac OS x

I just bought a Microsoft Surface Headphones 2 and I'm using it with multiple devices. My main computer is running Mac OS X. The headphones are really great, the problem is, when I press the mute ...
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Windows 10 on Microsoft Surface acting up. Windows closing, right click not working

Windows10 on MS Surface is acting really weird. Symptoms: I open Putty. As soon as I click on the UI or type anything in there, it shuts down. this happens to various apps: they close as soon as I ...
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USB network card not detected at startup Ubuntu16.04

I have been using Ubuntu 16.04 on the surface GO since 2018. To get wired network I am using a USB-C 3 port USB + LAN adapter. Problem Sometimes when starting up only the network card does not get ...
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Selecting entries in boot manager without using keyboard

My goal is rather simple to put in words: I want to install Windows and Chrome OS in dual boot on my Surface Go 2 and be able to select entries in the boot manager without having to use a physical ...
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How to use a Surface pro as a microphone for my desktop?

I'm currently using my Surface pro 4 as a second screen by using the connect to a wireless display functionality, is it possible to also use it as a microphone?
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USB-C display compatibility

I'm searching for a monitor to connect it to my Surface Book 3 15". And I want to use only the USB-C cabele (also use to load my laptop). The Surface Book offers USB 3.x Gen 2 @ 10Gb/s DP alt ...
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Disable One Point on Touchscreen

Is there any software / drivers I am able to install which allow one pixel or an area of the screen to become 'touchscreen dead'? I have a 'phantom touch' problem on my Microsoft Surface Pro 4 where ...
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Mic stopped working after Windows Update (Microsoft Surface Pro 7, Headset connected to USB-C hub)

Microsoft Update just rolled a huge set of updates to my rather new Surface Pro 7... and I can no longer use Skype with my gaming headset (with boom mic). This worked great before the update. (Note, ...
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Suspected GPU crash

I've recently purchased a Microsoft Surface Book 3, currently running Windows 10 Pro Version 20H2, with a NVIDIA GeForce GTX 1660 Ti Max-Q graphics card. I've been quite frustrated with repeated ...
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3rd Monitor flickering on/off, Surface Book 3 with 2 external monitors

I just got a new surface book 3. I have the surface dock with 2 external monitors extended using QGeeM USB-C to HDMI Female adapters . The 3rd monitor (second external) keeps flickering on and off ...
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Mini DisplayPort to USB-C docking station - Surface Book

I have a first generation Surface Book. It does not have HDMI or USB-C. It does have a Mini DisplayPort. I also have a couple of monitors that are connected to a docking station that wants to connect ...
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Can't install Windows 10 ARM64 on Surface Pro X 1876 128GB from USB

I can't install Windows 10 ARM64 on Surface Pro X 1876 128GB. I flashed USB using latest Rufus version with Windows 10 ARM64 1903 Enterprise ISO. I have an adapter (USB -> USB-C), secure boot is ...
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Will my Surface 3 work with no battery installed?

I have a surface 3 and the battery has swollen causing g the screen to bulge if I remove the battery will it work from power supply cable without battery I installed
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Disable virtualization on a Surface Book 3

Does anyone know how to disable virtualization on a Surface Book 3? Most articles show going into the BIOS to change this setting however, Surface Book 3 uses UEFI instead of BIOS. When going into the ...
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Windows 10 update failing on surface pro 7

I have been trying to install 1909 for the last few days and I cannot for whatever reason. I have tried using cmd to stop/start the server settings and delete the download folder and tried the update ...
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What iCloud for windows is doing in the background - it takes 25% cpu capacity by average | and how to solve it

I am using a surface book, and take the document fold synchronized with iCloud. So I have installed the iCloud for windows since I transferred from MacBook to surface pro/surface book (I have both). ...
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Setting up a VPN on a Surface 2

For those not in the know, Surface 2 is one of the few Microsoft tablet & laptops that use the ARM architecture. The combination of a full Windows OS (8.1 RT & 10) & ARM being rare, few ...
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how to install New-LocalUser and read the help file from PowerShell

Looks to be a 64 bit OS but 32 bit powershell, if I'm reading this correctly: ********************** Windows PowerShell transcript start Start time: 20200329133946 Username: DESKTOP-9AKB65V\thufir ...
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Installing OpenSSH with PowerShell

How is ssh used? ********************** Windows PowerShell transcript start Start time: 20200325223558 Username: DESKTOP-9AKB65V\thufir RunAs User: DESKTOP-9AKB65V\thufir Configuration Name: Machine:...
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Surface pro 7 (USB-C) to UWQHD (DP, HDMI, DVI)?

Is it possible to use a UWQHD 3440x1440 monitor for my surface pro7? The surface only have USB-C and the monitor have HDMI (HDCP 1.4), DP and DVI. Do I need a specific adapter or do all adapters ...
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For Surface Book 2 how to use dedicated video with dock station

I am using Surface Book 2, with its original dock station, where I have wired 2 Lenovo T2454 monitors. I wanted to force SB2 to use only the dedicated GPU (not integrated one), but I cannot seem to be ...
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Battery shows 5% remaining after 8 hours of charging and sometimes says "Battery not detected."

Some Observations The computer runs as expected when it is plugged in. After charging overnight (about 8 hours), the battery life is at 5%. Sometimes, the battery task bar icon says, "Battery not ...
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Some text on Windows 10 UI appears as boxes

I have been recently experiencing an issue where some text/buttons on the Windows 10 user interface appears as empty rectangular boxes. I have tried the following already: Switching between ...
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