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Questions tagged [microsoft-surface]

Microsoft Surface is a series of Windows tablet computers by Microsoft. For the table-sized interactive touch device, see the [microsoft-pixelsense] tag.

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Application performance degradation on Surface

I have C# desktop application. It gets video from USB camera and makes some calculation with every frame. There is no problem on my desktop Windows 10 PC. However, if this application runs on my ...
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28 views

Microsoft Surface Pro (2017) remap volume UP/DOWN keys on Type Cover

I have a Microsoft Surface Pro 2017. Because volume UP/DOWN buttons are already there on top of the screen next to power button... So I want to remap the volume UP/DOWN keys on the Type Cover. I ...
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36 views

Surface keyboard suddenly stopped working

Here is my issue suddenly my surface pro keyboard stopped working. The FN key stays lit mousepad works but the keys won’t work basically nothing types. Keep in mind surface works fine. Oh one thing ...
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12 views

Windows 10 Sidebar Brightness Percentage changes to Slider Automatically

When I restart my Windows 10 (Surface Pro 4) and swipe the sidebar on the right, I see the brightness app which allows me to conveniently change the brightness using a percentage scale (0% 25% 50% 75% ...
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1answer
32 views

Trying to boot Surface 4 Pro to WINPE - USB

I've been trying to boot up to WINPE on 2 different Windows 10 tablets from an external USB hard drive. The tablets won't boot from USB. Strange enough, the same external hard drive with the same ...
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65 views

Connecting 2 x 4k monitors @ 60Hz to Surface book 2 w display off?

Can the 13" Surface Book 2 with the NVIDIA GeForce GTX 1050 option drive 2 x 4k (3840 x 2160) monitors @ 60 Hz if the Surface display is turned off? I think it should be possible since this ...
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1answer
59 views

Can (or how) can a real keyboard, mouse and monitor be connected to the Microsoft Surface Go?

From the one review I have read so far, the Microsoft Surface Go does not have a video port and only has one "odd shaped" USB port. Hence is it possible to set it up as a “real” computer with a ...
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46 views

Surface pro 3 microphone array, how to access them separately?

I have a surface pro 3 and I need to test all of the microphones built in to device(to see if every one of these work). Basically I need to develop an UWP app that can record audio so I can further ...
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1answer
102 views

How do I enable VT-X on a Surface Book 2? WIN 10, i7-8650U

The processor is an Intel i7-8650U, it supports vt-x. You can boot into the "BIOS" by shutting down and then booting while pressing the volume up button; stop pressing once the Windows logo appears. ...
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35 views

Datacolor Spyder 4 Elite fault on Windows 10 version 1803

Since the Windows 10 1803 Upgrade the Datacolor Spyder 4 software doesn't seem to be operating well. The display keeps reverting from the colour profile I have created to the default display colour ...
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63 views

Automated program install (and launch) on Surface pro from Linux

I'm currently facing with a task on remotely deploying an UWP (Universal Windows Platform) application on Microsoft Surface pro tablets. In short I'm developing a robot which communicates with ...
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1answer
58 views

Microsoft Surfacebook use USB as display port

I own a Microsoft Surfacebook 1, and my USB 3.0 is not registered my external monitor. My miniDisplayPort is already hooked up to another monitor, and I would like to avoid paying $100 for a display ...
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0answers
63 views

Is there a way to restore pen functionality in Windows 10?

Not too long ago, Windows changed how the pen functions in web browsers, Windows Explorer, and many other apps, forcing a screen drag with a basic tap (like a hand tool), rather than selecting text. ...
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0answers
21 views

Remapping A Virtual On-Screen Keyboard (OSK)?

I used TweakKey to remap a key on my Surface Book 2. I found that the change worked on the physical keyboard, but not on the OSK. Is there a way to re-map the OSK? I know how to do so with AutoHotKey,...
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0answers
42 views

Surface Book 2: Windows + Arrow Key Bug

When not in tablet mode, when using the tablet keyboard, and when using the Windows + Arrow Key chords/shortcuts, the keyboard disappears when a window goes to 50% of the side of the screen. That's ...
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0answers
56 views

Cannot Lock, Shutdown, Or Reboot Windows 10

I have no idea how to reproduce this but this has happened several times over the last few weeks and now twice today. ctrl+alt+delete does nothing Start Menu -> Power -> Shutdown does nothing Start ...
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1answer
134 views

Surface Keyboard Shortcuts in Tablet Mode?

From what I've seen of the Surface Book 2's On-Screen Keyboard in Tablet Mode, many Keyboard Shortcuts wouldn't be possible (e.g. CTRL + Shift + Tab). Are there any good work-arounds to this ...
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0answers
53 views

Windows 10 automatically unmounts virtual drive on MS Surface

I'm using dokan to create a user mode file system and mount this to a NTFS volume mount point. On Surface Books I noticed, that this file system frequently gets unmounted when the display is put to ...
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2answers
2k views

How can I connect my Surface Book 2 to two external monitors?

I have a Surface Book 2 (Windows 10) which I want to connect to two external monitors. In total, I wish to have three screens: 1 x Surface Book screen and 2 x external screens. I have extended the ...
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1answer
61 views

Do Always Connected PCs with ARM processors (e.g. HP Envy x2) allow to run non-Windows-Store executables compiled for ARM?

FFMPEG and Audacity, which were compiled for jailbroken Windows RT before, are relatively CPU-intensive, so I'd assume they'd drain the battery less if compiled for ARM on one of the upcoming Windows ...
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0answers
52 views

How do I write a kanji with the pen on the Surface Pro 4?

In a previous Windows 10 version I could select to handwrite English words or Japanese kanji from the on-screen keyboard after tapping the keyboard icon in the right-hand corner. That option appears ...
2
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4answers
703 views

Alt codes on Surface Book 2

I have a new Surface Book 2 and couldn't find how to enter alt+numpad codes for special characters on the hardware keyboard that comes with it. Is it possible to activate the numpad on the surface ...
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2answers
3k views

Changing the Resolution of a Remote Desktop Session: Windows Surface 4

When connecting to a remote desktop session, how can the user change the resolution of the session? The Windows Surface 4 has a native resolution of 2736 x 1824 on a 12.3" screen, so it is difficult ...
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0answers
116 views

Surface Book External Monitor Disconnect

We have a user who was just issues a surface book and surface dock. He is connected to an Acer 27" monitor. We have run into an issue where both monitors keep flickering. During these episodes, there ...
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1answer
224 views

Restore Surface Pro 4

What button combination do I use to force a clean Windows install on a Surface Pro 4? I’m holding volume up and power for 15 seconds and get a screen that reads Surface UEFI at the top. There are a ...
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195 views

Surface Pro 4 : Secure Boot ERROR

I got a big problem with Surface Pro 4 Secure Boot.  I disabled the Secure Boot in order to boot to the Ubuntu live USB drive and install Ubuntu in the hard drive. If I didn't disable Secure Boot, it ...
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0answers
79 views

Can I flash an English recovery image onto a Japanese Surface Pro 3

I have a Japanese Surface Pro 3 that I would like to convert to a 100% English version of Windows. I have followed other guides and have "converted" the existing Japanese Windows installation to be ...
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1answer
27 views

Strange window appears when battery is low

When my battery got below 10% today, suddenly this window appeared at the right bottom of the screen: The window does not react to any user input. It can't be removed or put to the background. I don'...
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0answers
601 views

How to keep dual screens during screensaver on Windows Surface

I've just set up a second external monitor on my work Surface. I don't use the built-in screen so I fold the keyboard up against the Surface ("close the lid"). Now, every time the screensaver starts, ...
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0answers
348 views

Surface Pro Charger making screeching sound when connected - is it safe?

I just bought a new Surface Pro 2 charger (12V 5A) and I notice that sometimes when I connect it, it makes a whirring sound like the one that used to come from really old modems. It is almost ...
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0answers
549 views

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update The OS is Windows 10 Version 1607 Current version - Surface UEFI firmware: 106.1624.768.0 Attempted update - Surface ...
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2answers
688 views

2 fingers to zoom screen doesn't work anymore after fall update on surface book

On my Surface book if I try to zoom screen using 2 fingers it doesn't work anymore. It worked before, I suppose it stopped after fall update. Is it known issue? How to fix it? UPDATE: Windows is ...
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199 views

Command to detach Surface Book screen

My surface book keyboard is dying :( Keys 1,2,3,4, z,x,c,v and Enter enter multiple characters (e.g. 1 => 123) and the hard detach screen key is not working. I have cleaned the contacts, rebooted ...
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1answer
784 views

How do I connect a bluetooth mouse with a Surface Pro 4

I have a Logitech Bluetooth mouse, it comes with a USB plug that goes into the USB slot. The problem is that the Surface Pro only has 1 USB port. Can the Surface Pro connect to the Logitech mouse with ...
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1answer
24 views

Having profiles for minimum services on windows

My Problem: On windows surface, there are number of programs/services that run all the time, causing battery drainage ( I assume ).. I was wondering if there is program tool that can shut done all the ...
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0answers
59 views

Using the trackpad on a Win10 Surface Laptop, the cursor will occasionally snap back when I lift my finger

I can recreate the issue in all versions of Microsoft's surface line. (book, laptop, and pro all have this issue) It's easiest to reproduce by making a tiny circle with my mouse cursor, then moving ...
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1k views

Windows 10 Home with BitLocker encryption - OK to allow updates

I recently began using the Bitlocker encryption that comes with my Windows 10 Home. I would like to try to allow the Redstone/Creator's update + a list of security updates that I postponed, but I ...
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0answers
18 views

USBWriteProtect registry value not persistent across reboots

Issue: user is unable to save files to any kind of USB media. Receives error stating "Access denied" when trying to copy or move files. Machine: Microsoft Surface Book Windows 10 Enterprise ...
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0answers
38 views

How can I know if there is a connection between my Surface and Typecover?

My Typecover is not working with my Surface Pro (Both "4" versions) How can I know if there is a physical connection, and what the problem is? What is usually the problem on the Surface side when ...
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1answer
2k views

How to turn bitlocker off on Surface Book

After a fresh new OS install on my surface book, I noticed the following symbol on my hard drive in the explorer: I then went to check on BitLocker in the control panel, and this is what it shows me: ...
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0answers
55 views

Windows Battery Report shows use before purchasing

I bought Microsoft Surface Book 512GB i7 16GB with original packaging but not from the store directly. The previous owner claimed its brand new and looks like one. I generated Battery Report using : ...
2
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1answer
3k views

How can I enable “Miracast over Infrastructure” for non-Surface Hub Windows 10 PCs?

I was very excited to discover an article explaining how I can now use Miracast over a Windows LAN. The technology is called Miracast over Infrastructure. For those unaware, Miracast is the protocol ...
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0answers
57 views

How do I create a second mouse cursor on Surface 3 (not pro)

I would like one cursor for my touch pad / external mouse, and a second one for the touch screen, both operating independently of one another. I use both simultaneously quite often and am irritated ...
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1answer
935 views

unusual networking issue - device online but not pingable

So, here's a curious situation. Forgive me if it's obvious and perhaps I'm just missing it. I have a client device (Surface Pro 4) which as far as I can tell is online. The user can browse the web, ...
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0answers
379 views

Is it possible to use SurfaceBook as a monitor?

I got a desktop computer and a SurfaceBook(with performance base), but don't have an extra monitor(even if I have, it'll be difficult for me to find a place to place it...), so I want to use the SB as ...
64
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3answers
12k views

A USB hub will not function when it's connected more than 5 hubs away from the root port

I am trying to utilize my monitor's ability to switch video input and USB source (much like a KVM switch) with a USB hub. Previously I had all of the devices plugged directly into USB ports on the ...
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1answer
136 views

After sleeping DisplayPort loses sound on Surface Book

I have sound coming through my connected monitor to my Surface Book via the Display Port. After a restart all is good. But if my computer sleeps for too long (lower power state) and resumes, monitor ...
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0answers
1k views

Touchpad Smooth Scrolling Obliterated In Windows 10 Creators Update

I love the Creators Update to an extent-- it has a good amount of features that are applicable for me on my Surface Pro 4. However, trackpad scrolling has just been completely obliterated. It's really ...
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2answers
465 views

Where to get Microsoft Drivers?

I'm consulting this community because Google searching, and MS physical service center as well as online support have failed me. My surface pro 3 keyboard stopped working, and I took it to the ...
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1answer
374 views

USB port on my Surface 3 died. Is it possible to boot a Surface 3 from the MicroSD card to reinstall the OS?

Due to an electrical surge from a stuck wireless mouse USB adapter, the sole USB port on my Surface 3 shorted out and died a few weeks ago. This Surface 3 is the "LTE" version from Verizon, not a ...