Questions tagged [microsoft-surface-pro]

Use this tag for questions specifically about the Surface Pro series of tablets produced by Microsoft.

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External Display Going Blurry or Completely Corrupted After a Few Minutes

Hope everyone is well and thank you for reading this. Summary of the Problem I have a new 4K external monitor that is able to work fine. However, after a few minutes of normal operation, the screen ...
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15 views

Surface Pro 7 Outputting to 2 monitors through dock reduced resolution

I have a Surface Pro 7 connected to a HP Thunderbolt dock - I have connected a 4k AOC monitor and a standard HD monitor to the displayports on the dock but my 4k monitor will only allow 2560x1920 ...
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1answer
66 views

Unable to install Windows Update on Microsoft Surface Pro X

I have a new Microsoft Surface Pro X 128GB. When I tried to do a Windows Update installation via restart, it fails to install, with the error code 0x800f0922. I have searched for a solution for this, ...
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13 views

How do I remove the Storage Spaces configuration on the 1 TB Surface Pro 5/Surface Pro 2017/Surface Pro 1796?

The Surface Pro 5 1TB has two 500 GB hard drives fused into one using Storage Spaces. The reason this became an issue for me is because I am trying to dual-boot Ubuntu. The Ubuntu installer is ...
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1answer
972 views

Error code 0x80070003 while upgrading windows 10 from 1809 to 1909

I have trouble upgrading my computer (Surface Pro 1 128GO, bought in 2014 on Windows 8.1 pro in Europe) from Windows 10 Pro 1809 to 1909. Windows Update always return the same error code (0x80070003)....
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63 views

Why can't I see some files in Powershell?

I installed wsl on my surface pro x. Explorer.exe or cmd.exe shows the wsl.exe but Powershell doesn't. I don't know why that happens.
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1answer
852 views

WSL2 on Microsoft Surface Pro X

I purchased MS Surface Pro X and updated Windows to Version 1903 (OS Build 19018.1) using the Insider Program. I followed the WSL2 doc and installed Ubuntu 18.04 for ARM. Everything seemed fine but ...
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20 views

Can a Windows wim image only be applied to a device with the exact same specifications?

I've created a .wim image for a Windows 10 device with the following hardware specifications: Microsoft Surface Pro 6 tablet Core i5 8350U / 1.7 GHz Windows 10 Pro 8 GB RAM 128 GB NVMe SSD 12....
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36 views

How to delete another user's Hello data

I have a tablet (Surface Pro 4 256GB) that, on the login screen, is giving off a "Something went wrong, please enter your pin" error. This started when I tried to delete the two .dat files in C:\...
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645 views

Microsoft Surface Pro 4 won't update to 1903

Model: 256GB Surface Pro 4 (labelled 1724 on the back.) I've been updating several tablets, and this one specifically doesn't see any updates past Windows 10 version 1903. I've restarted, checked ...
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2answers
98 views

Surface Pro 6 goes Standby every 30min-ish (SC_MONITORPOWER)

My Surface Pro 6 behaves weirdly ever since I had it, but I can't really figure out why. Sometimes during the day or mostly during the evening the system goes in standbymode. It happens every ...
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1answer
3k views

Force (correct) ultrawide resolution on Monitor

I have an LG Ultrawide monitor with a native resolution of 2560x1080, now paired with a Surface Pro 6 (SP6) running Windows 10 Pro x64 (I upgraded). I am using a Mini Display Port to HDMI adapter for ...
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1k views

MS Surface Keyboard Cover not recognized by MS Surface Pro 3

My Surface Pro 3 cover mysteriously stopped working (other USB keyboards work). I’ve exhausted all of the steps from the Internet and am hoping for some advice here on what to try next. Clean the ...
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424 views

Surface pro 2 type cover stopped working and can't install it

I always had problems with the updates , lately I've been relaying on USB keyboard all the time as the type cover works ones every 10 times or something i made a bad decision of uninstall firmware ...
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1answer
1k views

Surface Type Cover stops working when rotated

I'd like to be able to use my Surface Pro 6 in this sort of position: The rotation lock button is disabled when the keyboard is connected, so I first disconnected the keyboard and enabled rotation ...
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1answer
190 views

Switching from Ubuntu 18.04 to Windows 10 on Surface Pro 2017

I have a Surface Pro 2017 64-bit with Ubuntu 18.04. I'd like to revert back to Windows 10. I've been trying for 2 days now to switch from Ubuntu 18.04 to Windows 10 on my Surface Pro, but I haven't ...
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1answer
711 views

Using Android Studio on a Surface Pro(5th gen)

I am someone who wants to build an app using Android Studio. An important function of Android Studio is to test the app that is being developed. I tried testing on a virtual device but it refuses to ...
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1answer
172 views

Can I use a Surface Pro Signature cover (keyboard+touchpad) with a desktop computer?

Over the past 8 years I've been working exclusively on a Macbook laptop, and I really think it feels ergonomically much better to have the small form factor keyboard + a good touchpad at the center ...
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2answers
2k views

I cannot update my Surface Pro 6 to Windows 10 1809

I did both of them. Settings -> Update & Security Click 'Update now' of https://www.microsoft.com/en-us/software-download/windows10 and execute Windows10Upgrade9252.exe There are several users ...
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1answer
47 views

Surface Pro 5 hangs when notification prompt occurs

I have a Surface Pro 5 With Windows version : 1803 (17134.1) When I click on Microsoft Teams or when the "notification center" slides on a popup about a new email. The notification popup gets stuck ...
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3answers
8k views

I am in a EU country where it says on the socket 16 A / 250 volt. Can I charge my laptop which takes 100-240 volt / ~1 A?

My laptop started turning off randomly and I thought maybe it's because of this socket.
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3answers
10k views

Surface Pro not recognizing keyboard

I am trying to fix a Surface Pro 3/Windows 10 machine that will not detect the MS Keyboard (magnet). I have performed the Volume Up buttom and Power Button 'fix' and it fixed nothing. I have ...
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1answer
472 views

Microsoft Surface Pro (2017) remap volume UP/DOWN keys on Type Cover

I have a Microsoft Surface Pro 2017. Because volume UP/DOWN buttons are already there on top of the screen next to power button... So I want to remap the volume UP/DOWN keys on the Type Cover. I ...
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4answers
30k views

Why my surface pro asks for BitLocker recovery key?

I have a latest Microsoft surface pro and would like to install a Linux system on it. There were some installation problem with the Linux and I gave up. But when I tried to perform normal booting, the ...
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35 views

Do tablets support External HDDs?

I have found different models of popular external HDDs sometimes not working with tablets such as Microsoft's Surface Pro. The question of compatibility arises because of the power requirement for ...
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2k views

Has stereo mix really disappeared from Surface Pro / Windows 10?

I cannot find stereo mix anywhere on my surface pro (5). Looking on Internet, seems people have same problem https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfmusic/how-can-i-enable-...
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1answer
917 views

Power settings on Windows 10 for WiFi

Looks like my WiFi is falling a sleep after a certain time and it takes a long time for it to wake up. Is there a setting somewhere that would prevent my WiFi from falling a sleep? I'm on a Surface ...
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3answers
6k views

My surface pro 4 suddenly doesn't turn on at all

I'm using my Surface Pro 4 normally by yesterday. The performance is i7 CPU, 8GB RAM and 256GB SSD. I finished my homework with the Surface (just editing some Google Docs documents) and pressed the ...
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1answer
3k views

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update The OS is Windows 10 Version 1607 Current version - Surface UEFI firmware: 106.1624.768.0 Attempted update - Surface ...
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2answers
1k views

Surface pro5 locks when I use touch screen or pen

My new Microsoft surface pro5 has a problem when I use the touch screen. It locks the screen and I'll have to login in again. This happens for instance when I touch a free area on the desktop and ...
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3answers
160 views

Wireless mouse not working while travelling

I'm travelling and I brought my surface pro 4 laptop with me and a wireless mouse (+receiver) and the mouse does not work. The pointer does not move at all. It's this type: It did work briefly when ...
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50 views

How can I know if there is a connection between my Surface and Typecover?

My Typecover is not working with my Surface Pro (Both "4" versions) How can I know if there is a physical connection, and what the problem is? What is usually the problem on the Surface side when ...
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78 views

What charger does the surface pro 2 use?

As far as I am aware there is only one kind of charger spec (volt and amps) that works with the surface pro 2. As far as I know the charger spec is: 12 V 3.6A. Is there anything other than this for ...
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1answer
1k views

Surface power supply with a USB charging port flickering on mobile

According to this link https://www.microsoft.com/surface/en-au/support/hardware-and-drivers/battery-and-power?os=windows-10&=undefined#USB10 I can connect my Moto to be charged via the USB port on ...
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1answer
110 views

How does Bitlocker recognize a new device?

I have a Microsoft Surface tablet, removed the encrypted drive, and used an SSD adapter to access it. Therefore Bitlocker detected that the SSD is not on the original device and it asked for my ...
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1answer
102 views

new domain computer dragging down whole office network

I've got a problem that I'd like to share as we're stumped... I'll start at the beginning. In the office, we are pretty average I guess - about 20 windows computers on the network in all, all on our ...
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353 views

Ubuntu USB wont boot on Surface pro 3

I installed Ubuntu 16.04 on the EFI partition of a USB drive with rEFInd as default bootloader. The OS runs without problems on my PC but wont boot on the Surface, instead it just "skips" it and boots ...
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1answer
168 views

Swipe up/down on Surface Pro 4 Windows 10 doesn't work

I have Surface Pro 4 connected with a type cover. Most of the swipe gestures like 3 fingers swipe down, 4 fingers swipe left/right to switch between apps are working flawlessly. For some reasons, ...
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1answer
4k views

TPM not found on Surface Pro 3

When I tried booting my device today, I got to the BitLocker Recovery. After entering the key my Surface Pro 3 booted up normally. However, when I rebooted the device I got again into the BitLocker ...
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0answers
284 views

USB port strange behavior / Unknown USB Device (Code 43)

I have a Microsoft Surface Pro, running windows 10 Pro. My USB port (the one and only) suddenly appeared to have a problem. Every device I connect (e.g. mouse, printer, hard drives, flash drives), I ...
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1answer
400 views

Windows 10 start button (and some programs) not working for some domain users

We have a Surface Pro 2 that some users are using for their presentations. Recently other departments also wanted to try it out before buying their own. We had one of them login but some taskbar ...
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5answers
52k views

Writing over PDFs on a Microsoft Surface?

I bought a Microsoft Surface primarily for taking notes during lectures and also writing notes on PDFs that I am studying. I bought it after seeing how useful this functionality was on my friends ...
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2answers
4k views

Launching the windows 10 screen sketch using a command line

I want to use the windows 10 screen sketch and launch it with a single click. I know I can configure the pen to launch it - but that's not good for me. I want to be able to launch it from the Volume ...
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1answer
343 views

Deleting bootable devices no longer used in Microsoft Surface Pro firmware

I'm not able to reboot my surface with a uefi usb neither sd card as they appear as USB Class Device not UEFI USB. I'm attempting to make a clean install and can't access my bootable usb device. The ...
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0answers
1k views

Surface Pro 3 randomly goes to sleep while I'm using it

As per this reddit thread, 2 other users and myself (and indeed I've had this on completely different Lenovo machine) are having an issue where the Surface will put itself to sleep even while being ...
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1answer
146 views

Edge vs IE and the Facebook Like Button

I am noticing a distinct behavior difference between Edge and IE. In Facebook, if I use the trackpad to select "like" I am able to immediately click the "like choice" (opposed to angry, happy, etc). ...
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1answer
7k views

Ubuntu 16.04: Cannot prevent wifi sleep during screen lock

I've tried quite a few approaches to this but haven't been able to get a working solution. On my laptop I noticed that the wifi 'sleeps' under screen lock which makes it impossible to leave it doing ...
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0answers
447 views

How to configure a MS Surface Pro to restart after AC power loss and restoration?

I have a MS Surface Pro that is being used as a kiosk. After an AC power failure and then restoration of power, I want the PC to turn itself back on. I have looked at the BIOS/UEFI of the device and ...
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1answer
59 views

My surface pro 2 keyboard behave strangely

If I press shift and 2, I expect @ sign to show up. It shows up " instead. To show @ I got to press shift and '. Also pressing shift and 3 shows a poundsterling sign instead of #. I wonder what's ...
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1answer
51 views

Microsoft Surface pro 1 local admin account issue

I have a Surface pro 1 joined to a domain and I am having trust relationship issue. The local admin account is disabled, I disabled the secure boot from BIOS and tried booting Hiren CD and USB but ...