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Questions tagged [microsoft-surface-pro]

Use this tag for questions specifically about the Surface Pro series of tablets produced by Microsoft.

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\EFI\BOOT\mnx64.efi - Not Found after Linux installation

I tried to install Ubuntu 18.04.1 LTS amd64 on my Surface Pro 3 (2+ Years old). I created a usb drive with the iso on it from my othe fedora system. (Everything seemed ok, i have done this a couple ...
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29 views

Surface Pro 5 hangs when notification prompt occurs

I have a Surface Pro 5 With Windows version : 1803 (17134.1) When I click on Microsoft Teams or when the "notification center" slides on a popup about a new email. The notification popup gets stuck ...
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3answers
7k views

I am in a EU country where it says on the socket 16 A / 250 volt. Can I charge my laptop which takes 100-240 volt / ~1 A?

My laptop started turning off randomly and I thought maybe it's because of this socket.
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1answer
181 views

Surface Pro not recognizing keyboard

I am trying to fix a Surface Pro 3/Windows 10 machine that will not detect the MS Keyboard (magnet). I have performed the Volume Up buttom and Power Button 'fix' and it fixed nothing. I have ...
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1answer
89 views

Microsoft Surface Pro (2017) remap volume UP/DOWN keys on Type Cover

I have a Microsoft Surface Pro 2017. Because volume UP/DOWN buttons are already there on top of the screen next to power button... So I want to remap the volume UP/DOWN keys on the Type Cover. I ...
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3answers
6k views

Why my surface pro asks for BitLocker recovery key?

I have a latest Microsoft surface pro and would like to install a Linux system on it. There were some installation problem with the Linux and I gave up. But when I tried to perform normal booting, the ...
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0answers
44 views

Using my Surface Pro as a second screen

I would really like to use my Surface Pro 2017 as a second monitor. I tried Miracasting from my PC to it, but the builtin wifi chip caused some severe lag when scroling. Additionally, whenever I touch ...
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19 views

mirror surface pro screen on the mac

Just like I could use quick time to mirror my iPhone and iPad on my mac desktop, really useful in presentations. I use vysor to mirror my android phone and tablet on the mac, so wondering if there's a ...
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0answers
32 views

Do tablets support External HDDs?

I have found different models of popular external HDDs sometimes not working with tablets such as Microsoft's Surface Pro. The question of compatibility arises because of the power requirement for ...
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0answers
25 views

PicPic on a surface pro windows 10

I am try to use a scrolling window on picpic from a single file webpage and turn that into a jpg. More often than not the picpic app scrolls the whole single file webpage but their are missing pieces ...
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0answers
659 views

Has stereo mix really disappeared from Surface Pro / Windows 10?

I cannot find stereo mix anywhere on my surface pro (5). Looking on Internet, seems people have same problem https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfmusic/how-can-i-enable-...
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1answer
427 views

Power settings on Windows 10 for WiFi

Looks like my WiFi is falling a sleep after a certain time and it takes a long time for it to wake up. Is there a setting somewhere that would prevent my WiFi from falling a sleep? I'm on a Surface ...
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2answers
2k views

My surface pro 4 suddenly doesn't turn on at all

I'm using my Surface Pro 4 normally by yesterday. The performance is i7 CPU, 8GB RAM and 256GB SSD. I finished my homework with the Surface (just editing some Google Docs documents) and pressed the ...
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1answer
944 views

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update The OS is Windows 10 Version 1607 Current version - Surface UEFI firmware: 106.1624.768.0 Attempted update - Surface ...
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0answers
39 views

My surface pro 4

I have a Surface Pro 4. When I turn it on it goes to the screen where I enter the password and the touch screen and keyboard will not respond at all.  What can I do to fix it?
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1answer
874 views

Surface pro5 locks when I use touch screen or pen

My new Microsoft surface pro5 has a problem when I use the touch screen. It locks the screen and I'll have to login in again. This happens for instance when I touch a free area on the desktop and ...
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3answers
112 views

Wireless mouse not working while travelling

I'm travelling and I brought my surface pro 4 laptop with me and a wireless mouse (+receiver) and the mouse does not work. The pointer does not move at all. It's this type: It did work briefly when ...
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0answers
46 views

How can I know if there is a connection between my Surface and Typecover?

My Typecover is not working with my Surface Pro (Both "4" versions) How can I know if there is a physical connection, and what the problem is? What is usually the problem on the Surface side when ...
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0answers
40 views

What charger does the surface pro 2 use?

As far as I am aware there is only one kind of charger spec (volt and amps) that works with the surface pro 2. As far as I know the charger spec is: 12 V 3.6A. Is there anything other than this for ...
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1answer
742 views

Surface power supply with a USB charging port flickering on mobile

According to this link https://www.microsoft.com/surface/en-au/support/hardware-and-drivers/battery-and-power?os=windows-10&=undefined#USB10 I can connect my Moto to be charged via the USB port on ...
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0answers
48 views

Update devices listed on advanced startup mode in UEFI [closed]

My Surface Pro doesn't always detect a usb device when booting. As such so it's not listed in advanced startup mode. Is there any way to refresh or update the devices listed in "Use a device" from ...
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1answer
96 views

How does Bitlocker recognize a new device?

I have a Microsoft Surface tablet, removed the encrypted drive, and used an SSD adapter to access it. Therefore Bitlocker detected that the SSD is not on the original device and it asked for my ...
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1answer
96 views

new domain computer dragging down whole office network

I've got a problem that I'd like to share as we're stumped... I'll start at the beginning. In the office, we are pretty average I guess - about 20 windows computers on the network in all, all on our ...
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0answers
283 views

Ubuntu USB wont boot on Surface pro 3

I installed Ubuntu 16.04 on the EFI partition of a USB drive with rEFInd as default bootloader. The OS runs without problems on my PC but wont boot on the Surface, instead it just "skips" it and boots ...
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1answer
154 views

Swipe up/down on Surface Pro 4 Windows 10 doesn't work

I have Surface Pro 4 connected with a type cover. Most of the swipe gestures like 3 fingers swipe down, 4 fingers swipe left/right to switch between apps are working flawlessly. For some reasons, ...
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1answer
3k views

TPM not found on Surface Pro 3

When I tried booting my device today, I got to the BitLocker Recovery. After entering the key my Surface Pro 3 booted up normally. However, when I rebooted the device I got again into the BitLocker ...
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0answers
233 views

USB port strange behavior / Unknown USB Device (Code 43)

I have a Microsoft Surface Pro, running windows 10 Pro. My USB port (the one and only) suddenly appeared to have a problem. Every device I connect (e.g. mouse, printer, hard drives, flash drives), I ...
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1answer
295 views

Windows 10 start button (and some programs) not working for some domain users

We have a Surface Pro 2 that some users are using for their presentations. Recently other departments also wanted to try it out before buying their own. We had one of them login but some taskbar ...
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4answers
14k views

Writing over PDFs on a Microsoft Surface?

I bought a Microsoft Surface primarily for taking notes during lectures and also writing notes on PDFs that I am studying. I bought it after seeing how useful this functionality was on my friends ...
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2answers
2k views

Launching the windows 10 screen sketch using a command line

I want to use the windows 10 screen sketch and launch it with a single click. I know I can configure the pen to launch it - but that's not good for me. I want to be able to launch it from the Volume ...
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1answer
193 views

Deleting bootable devices no longer used in Microsoft Surface Pro firmware

I'm not able to reboot my surface with a uefi usb neither sd card as they appear as USB Class Device not UEFI USB. I'm attempting to make a clean install and can't access my bootable usb device. The ...
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0answers
898 views

Surface Pro 3 randomly goes to sleep while I'm using it

As per this reddit thread, 2 other users and myself (and indeed I've had this on completely different Lenovo machine) are having an issue where the Surface will put itself to sleep even while being ...
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1answer
130 views

Edge vs IE and the Facebook Like Button

I am noticing a distinct behavior difference between Edge and IE. In Facebook, if I use the trackpad to select "like" I am able to immediately click the "like choice" (opposed to angry, happy, etc). ...
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1answer
4k views

Ubuntu 16.04: Cannot prevent wifi sleep during screen lock

I've tried quite a few approaches to this but haven't been able to get a working solution. On my laptop I noticed that the wifi 'sleeps' under screen lock which makes it impossible to leave it doing ...
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0answers
240 views

How to configure a MS Surface Pro to restart after AC power loss and restoration?

I have a MS Surface Pro that is being used as a kiosk. After an AC power failure and then restoration of power, I want the PC to turn itself back on. I have looked at the BIOS/UEFI of the device and ...
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1answer
38 views

My surface pro 2 keyboard behave strangely

If I press shift and 2, I expect @ sign to show up. It shows up " instead. To show @ I got to press shift and '. Also pressing shift and 3 shows a poundsterling sign instead of #. I wonder what's ...
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1answer
48 views

Microsoft Surface pro 1 local admin account issue

I have a Surface pro 1 joined to a domain and I am having trust relationship issue. The local admin account is disabled, I disabled the secure boot from BIOS and tried booting Hiren CD and USB but ...
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1answer
2k views

configuring button on touch pro's stylus to open onenote 2016

So I have two versions of OneNote on my Microsoft Surface Pro 4. OneNote 2016 (Desktop app) and OneNote (Trusted Windows Store app). The former was installed when I installed Office 2016 and the ...
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0answers
327 views

Audio over displayport suddenly stopped working

I used to connect my Surface Pro 3 via DisplayPort to my LG display, playing the sound though the LG. Today when I tried to connect the Surface it didn't worked. I checked if somehow the default ...
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1answer
4k views

Surface Pro 3 not working with Mac Thunderbolt Display (Windows 10) - should it?

I'm using a Surface Pro 3 right now with Windows 10 and am at a clients site. I've been offered the use of a spare Mac Thunderbolt display but connecting it to the Surface's mini Display Port does ...
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0answers
30 views

google calendar sync poblems

I've got an ipohne 6s and an android note 5. They both have Google calendar installed. I am having the worst time getting events created on the mobile devices to show up on Google Calendar when I look ...
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1answer
371 views

Microsoft Surface Pro 4 - Disable Virtual Desktop Swipe

I have a Surface Pro 4 and I'm left handed. This means that whenever I try to write something with the pen, I accidentally activate the swipe gesture to see the open tasks / add new virtual desktop. ...
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5answers
31k views

surface pro 4 no longer connect to bluetooth mouse

After the January-2016 firmware update for the surface pro 4, I can no longer use my blue tooth Microsoft arc mouse. The blue tooth settings show that it is paired, yet I get no response. I cannot ...
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0answers
1k views

Reset Surface Pro 4 to Clean OS Install

Recently I bought a new Surface Pro 4. I always like to use a clean OS install, so when I went to the user folder it had a defaultuser0 and some preinstalled apps like Get Office, Get Skype, OneDrive (...
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2answers
10k views

How do I enable the microphone on the Surface Pro 4 (touch) keyboard?

Having used an iPad and Android for several years with their excellent speech recognition available from the microphone of the on-screen keyboard, I'm stumped that I can't find the same thing on my ...
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1answer
2k views

Surface Pro 4 doesn't have Processor Power Management options

I just got a Surface Pro 4, and did all the latest updates (firmware updates and 1511). I went into Power Options, created a "Power Saver" power plan, then went into advanced power options to adjust ...
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1answer
2k views

Win 10 (SP4) Iris Pro Graphics 540 - manually set resolution?

I can't get my monitor to run in 4096x2160. The highest available resolution listed in control panel is 3840x2160: Same when listing "all modes" from the graphics adapter properties in hardware ...
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4answers
24k views

Linux on new Surface pro 4

I'm interested in buying the new surface pro 4. But 'm also a linux user therefore I would like to run linux (dual boot) on the sp4. There lots of tutorials about the surface pro 3 but until now I ...
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4answers
49k views

Surface Pro 4 keyboard not responding and LEDs don't work

My Surface Pro 4 Type Cover keyboard is not responding to any key presses or touchpad movements. When I press the Caps or the Fn key, the LEDs don't light up. When I close the cover, the surface ...
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1answer
7k views

Surface touchpad not working

Sometimes my Surface Pro 4 touchpad stops working when I resume from sleep. The keys on the type cover still work, just no responsiveness from the touchpad. Microsoft support recommends reattaching ...