Questions tagged [microsoft-surface-pro-3]

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Wifi troubles on Debian 11

My setup: Kernel 5.2.0-3amd64, Debian 11 bullseye, KDE plasma 5.14.5; run on Surface Pro 3. My troubles: WiFi disconnects with no ability to connect (WiFi networks are listed, I click connect and ...
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23 views

Should I be concerned about my replacement battery?

I have a Surface Pro 3 (Intel Core i5, 256GB) that I bought back in 2014 and I am still using up to this day. A few months ago, the original battery finally succumbed to normal wear and tear and ...
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1k views

MS Surface Keyboard Cover not recognized by MS Surface Pro 3

My Surface Pro 3 cover mysteriously stopped working (other USB keyboards work). I’ve exhausted all of the steps from the Internet and am hoping for some advice here on what to try next. Clean the ...
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80 views

System Error &H80000FFFF (-2147418113) when using macros in Word 2016

When I try to use any of my macros in Word, I get the following: System Error &H80000FFFF (-2147418113) Catastrophic Error I have uninstalled, reinstalled Word 2016, run all the repair options....
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1answer
2k views

How to Prevent Sleep of Death; Surface Pro 3

A simple browser search for "Surface Sleep of Death" will result in thousands of pages instructing you how to turn on a Surface that won't wake, but I want to know how to prevent it. I had a Surface ...
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2answers
2k views

I have a weird powercfg /a response and no Hibernate anywhere-Surface Pro 3

Here is my Powercfg /a response: C:\Windows\System32>powercfg /a The following sleep states are available on this system: Standby (S0 Low Power Idle) Network Connected Fast Startup The ...
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3answers
10k views

Surface Pro not recognizing keyboard

I am trying to fix a Surface Pro 3/Windows 10 machine that will not detect the MS Keyboard (magnet). I have performed the Volume Up buttom and Power Button 'fix' and it fixed nothing. I have ...
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346 views

Surface Pro 3 keeps failing to boot Windows

This device is about 15 months old. Yesterday i tried to boot the device and noticed it would only boot to the Surface UEFI screen. What I've tried: -Resetting the device using the press and hold ...
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131 views

Is there a way to restore pen functionality in Windows 10?

Not too long ago, Windows changed how the pen functions in web browsers, Windows Explorer, and many other apps, forcing a screen drag with a basic tap (like a hand tool), rather than selecting text. ...
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1answer
400 views

Why is touchpad scrolling in Firefox and other Win32 programs hyper fast? With a Surface Pro 3 type cover

Using the touchpad on my Surface Pro 3 type cover, two-finger scrolling in Firefox and some other programs is completely unusable because moving my finger half a millimetre scrolls down three pages. ...
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90 views

How do I get Windows 10 to update?

I typically disable Cortana on my desktop and Surface Pro 3 (by transferring permissions to my admin login and renaming the folder). When I see either a big Windows update is needed, or there are a ...
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1answer
41 views

Surface to Dual Monitors

How can i connect my Surface Pro 3 to dual Dell LCD Monitors Model: 1909Wb? If it is possible, what cables would I need and how would they need to be set up?
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1answer
2k views

Wifi and Bluetooth breaking on Surface Pro 3's

So, we're starting to hear from several of our Surface Pro 3 users that their WiFi and Bluetooth has stopped working recently. And by recently, I mean over the last 2-3 weeks, tops. We've reimaged ...
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99 views

Can I flash an English recovery image onto a Japanese Surface Pro 3

I have a Japanese Surface Pro 3 that I would like to convert to a 100% English version of Windows. I have followed other guides and have "converted" the existing Japanese Windows installation to be ...
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0answers
276 views

Pen input isn't correct working after 1709 Fall Creator Update

After the Windows 1709 Fall Creator Update the behavior of my surface pen has changed. It seems that the Digital Pen input is interpreted as touch instead of mouse click. I checked the battery of my ...
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2answers
54 views

Surface Pro 3 Typepad getting randomly disabled on Windows 10

Randomly, the typepad (touchpad + keyboard) is getting randomly disabled by the latest windows 10 update. It happens at random. Windows randomly decided to pop up the "Autorotate On" (or something) ...
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41 views

I don't get a password prompt on Surface Pro 3

Two days ago, my Surface Pro 3 overheated and turned off. I was already getting errors for apps I use commonly, such as Word, and my computer was also updating around that time. When I had cooled my ...
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1answer
986 views

Disable Services to keep Microsoft Surface Pro 3 Cool

My Surface Pro 3 has suffered some sort of thermally related damage, basically if it gets much warmer than it is when idle it just shuts down. No warning or prompting just clicks off. Event viewer ...
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1answer
979 views

Microsoft Surface Pro 3 Not Restoring

A few months ago My Surface Pro 3 automatically installed the awfully buggy first version of Windows 10 (without my permission, of course). This rendered my screen unresponsive to touch; not even my ...
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1answer
163 views

Surface pro 3 tablets have identical Win10 product keys? Should I be worried?

I have two Surface Pro 3 in different configurations (i3/i5). Both have been upgraded from Win 8.1 to Win 10. Each purchased from a different vendor. In my backup and cataloguing procedure, I save ...
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5answers
53k views

Writing over PDFs on a Microsoft Surface?

I bought a Microsoft Surface primarily for taking notes during lectures and also writing notes on PDFs that I am studying. I bought it after seeing how useful this functionality was on my friends ...
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348 views

Pen stylus on Surface 3 Pro doesn't work for drawing but works for clicking

I have a problem with the pen. Apparently it's paired because clicking it pops out OneNote. However, when I try to work with it on the screen it doesn't register. Neither seem the two buttons on the ...
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1answer
41 views

BitLocker on Windows 8.1 (Surface Pro 3) won't complete

I started encrypting a large USB drive on PC running Windows 10 and wanted to continue it on Surface Pro 3 running Windows 8.1 When I resume encryption on Surface Pro 3, nothing happens to the drive, ...
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2answers
16k views

Expanding RAM using microSD on Microsoft Surface Pro 3

I need to expand memory on my Microsoft Surface Pro 3 on which I recently installed Windows 10. I heard there is a procedure to use a microSD to expand the RAM and use the space as a real hard disk (...
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0answers
9k views

Is my Surface Pro 3 hard drive dead or can I fix it?

Last week my Surface Pro 3 froze. I had to shut it down by holding the power button. It rebooted but after a couple of minutes it froze again. It did this a few times before eventually only booting ...
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382 views

(Windows 10 Pro) Set task scheduler to gracefully shutdown when switching to battery

Long story short, we have a requirement tossed on us to make a Surface 3 shut down upon commercial power loss. I have went through Microsoft support, and we tried several things to attempt to disable ...
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4answers
2k views

Skype microphone not working, Surface Pro 3

I have a surface pro 3, with Skype 7.22.0.109 installed on Windows 8.1. When in calls, I can hear received audio, but my microphone will only give static or nothing. I have checked in the settings and ...
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1answer
2k views

Can't boot from USB Stick on USB hub anymore

So a while ago I've created a bootable USB stick with Kali Linux (with encrypted persistence) on it. Since I wanted to use it with a mouse on my Surface Book 3 I have bought a USB hub (Kali Linux has ...
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1answer
6k views

Surface Pro 3 not working with Mac Thunderbolt Display (Windows 10) - should it?

I'm using a Surface Pro 3 right now with Windows 10 and am at a clients site. I've been offered the use of a spare Mac Thunderbolt display but connecting it to the Surface's mini Display Port does ...
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0answers
51 views

Surface pro 3 weaker processing while plugged in

I am encountering a strange issue in that my Surface Pro 3 seems to run more slowly (more lag in games) when plugged in, and I was wondering if anyone on here might have experienced a similar issue, ...
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1answer
188 views

Restarting turns off monitor, but computer stays on

Since yesterday, my computer just couldn't complete a restart. I would click the Windows button > Power > Restart, and it'd go to the Restart screen. Wheel finishes spinning and the screen goes ...
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0answers
634 views

Remap context menu key to a Fn key (for brightness control shortcut)

I recently upgraded from a Microsoft Type Cover 3 to a TC 4. It is definitely a vast improvement but I miss the right handed function key, as it previously allowed me to use the Fn+Backspace/Del ...
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0answers
49 views

Surface Pro 3 Typecover is constantly breaking

Surface Pro 3 Typecover seems to stop responding for random amounts of time. This is getting really annoying because every time I try to use the typecover 7/10 times it breaks. Anyone know a permament ...
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2answers
7k views

Is it safe to uninstall “Surface Platform Installer”?

The largest program on my computer (excluding Windows Store apps and TF2) is the Surface Platform Installer. It doesn't show from a quick search in the Search bar. It's a folder in my C:\ drive that ...
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1answer
67 views

How can I buy country-specific power supply cords? [closed]

Almost every laptop power supply I've ever seen has had two parts, like so: It's been my understanding that this is so the country-specific part is limited to some copper and plastic instead of the ...
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1answer
331 views

Does cable awg/amps matter for power adapter

I bought a longer cable for my surface pro 3 power adapter, the cable that goes from the outlet to the brick, and I noticed that the power adapter says it takes an input of 1A and the 22 awg cable ...
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0answers
1k views

Can I change what double clicking the Surface pen button does?

I know about Is it possible to change the application opened by the Surface Pro 3's pen button? which covers what happens with a single click of the purple pen button. However I just read a review ...
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2answers
1k views

Surface Pro 3 won't connect to specific wi-fi network

Work blocks access to a lot of sites, but there's an independent cafeteria in the building with free wifi. For a few months my Surface would connect just fine. Sometimes though I would get a "limited"...
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0answers
1k views

RDP to a Surface Pro 3

I use RDP a lot, and with the normal Remote Desktop application I can work from home on my office PC, or from my office on my home PC (which are separated by 30 miles) as though I were sitting at the ...
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1answer
1k views

Issues with high CPU utilization on a Surface Pro 3

Currently problems being faced constantly is really high CPU demand which is leading to overheating issues in my Surface Pro 3. I have conducted a Power Efficiency Diagnostics Report to understand ...
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2answers
7k views

How do we check the hard disk health on a Surface Pro 3?

I am running Windows 10 on the Surface Pro 3. I would like to check the health of the hard disk, because some WinSxS files have become corrupted. How does one do this? I have read Tool to test HDD ...
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0answers
1k views

Some Microsoft Edge files are corrupted - where do we find known good versions?

We used the System File Check tool to determine that the following are corrupt. This KB article suggests replacing the files with "known good versions." Where do we find known good versions of the ...
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2answers
9k views

Turn Surface pen on and touch off

When using a pen on the Surface or similar computer, resting the hand on the screen can trigger unwanted actions. How can the hand-touch function be disabled while allowing pen functions to continue ...
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1answer
1k views

Touchpad doesn't work when laptop is sideways

I'm using a Surface Pro 3 with a type cover, newly upgraded to Windows 10. Whenever I turn the laptop on its side, my touchpad stops working. Upside-down works fine, however. I toggled each ...
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4answers
12k views

No network connection after upgrading to Windows 10. Cannot rollback to 8.1

I have a similar problem to this user: No network connection after upgrading to Windows 10 I have a surface Pro 3 and after upgrading I have no internet. Recovery says there are no points to rollback ...
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0answers
907 views

how can i save a video in the camera roll to my desktop

I shot a video on my surface pro 3. It is stored in the camera roll. How can I save the video to my desktop? I have opened the video in various apps but have not been able to save it anywhere other ...
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2answers
4k views

Changing Display Resolution of Surface Pro 3 when Docked/Undocked

I recently got a Surface Pro 3 for work. I have it connected with two external monitors and and using the Surface in the dock as a third monitor. The monitors are set for 1920x1080 and text is ...
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2answers
623 views

How to use legacy monitors with single Mini DisplayPort output

I have two ASUS VN289H monitors. Each monitor has one VGA/D-Sub and two HDMI inputs. I am currently using one M-M VGA cable and one DVI to HDMI cable to power this dual-screen setup. I am ...
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2answers
502 views

How to get to hibernate on Windows 8.1?

At the moment I've got two options. Sleep Shut down The first is associated with the closing of the lid. I'm unsatisfied with this option because the computer is still eating the power, hence ...
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2answers
2k views

Why does my Surface Pro 3 continue to boot to UEFI screen

My Surface Pro 3 boots to the black UEFI screen, it does not boot to the normal desktop. Anyone know how to get passed this?