Questions tagged [microsoft-surface-pro-4]

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Cannot install window or delete partition in Bit locker encrypted drive

I am stuck in this very strange issue, I have surface pro 5 with 128Gb of disk space. When i try to install window it says "Your device is bitlocker encrypted" , it does not allow me to ...
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280 views

Surface pro 4 running without battery?

Recently I identified My SP4 battery was swelling and then one day display detached from down area. Then I detached all the display safely and removed battery. Without nails and other ports setting up,...
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9 views

Plantronics/Cisco/MS Surface/Zoom setup: timing out for computer audio on headset

Setup: Plantronics 740 with an APP-51 cable to a Polycom SoundPoint IP550 (not POE) connected to a USB port on the dock for my MS Surface Pro 4 running Windows 10. The Plantronics/Polycom setup is ...
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1answer
86 views

Battery shows 5% remaining after 8 hours of charging and sometimes says “Battery not detected.”

Some Observations The computer runs as expected when it is plugged in. After charging overnight (about 8 hours), the battery life is at 5%. Sometimes, the battery task bar icon says, "Battery not ...
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36 views

Factory reset Microsoft Surface pro 4

My friend says his surface pro 4 was hacked and wants me to do a factory reset for him. I found this on youtube and it looks pretty easy. https://www.youtube.com/watch?v=r5CwczBa1Mk My questions are:...
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1answer
121 views

Allow Surface Pro Type Cover use when folded back

I use a Surface Pro 4 on my daily basis, when I'm at my desk I connect it to a 27 inch display using the Project > Second screen only setting. I really like to use the Type Cover (better than buy a ...
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1answer
788 views

Can I use a Surface Pro Signature cover (keyboard+touchpad) with a desktop computer?

Over the past 8 years I've been working exclusively on a Macbook laptop, and I really think it feels ergonomically much better to have the small form factor keyboard + a good touchpad at the center ...
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0answers
4k views

How can I reset the Secure Boot keys on my Surface Pro 4?

I have a Surface Pro 4 and I guess my secure boot keys got messed up somehow. On Surface Pro 3 this fix is as easy as going into the UEFI and resetting to the default keys, but there's no such option ...
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0answers
233 views

typecover not working in wnidows, but works in UEFI

I have a surface pro 4 running Wndows 10 Pro updated with latest updates and my type cover has recently stopped working. It does work if I boot to the UEFI screen, but if I boot fully into windows, it ...
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1k views

Lock down Win10 Kiosk but allow access for IT technicians?

I'm implementing a kiosk on Surface Pro 4 tablets that is locked down for public consumption but I haven't figured out a robust method to allow technicians to access the device for troubleshooting and ...
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1answer
474 views

Enable Fn lock on some keys only

I recently got a Surface Pro i5 128GB with the type cover. The SP 4 Type Cover looks like this. I am looking for a way to make all the function keys to behave as function keys, but the PrtScr (F7), ...
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1answer
2k views

The default sound format for bluetooth audio quality is disabled

I use the JBL e45bt headphones connected via Bluetooth on my Microsoft Surface Pro 4 device. This used to work fine until just a few months ago when I got my device replaced by Microsoft. Now, this ...
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0answers
134 views

How do I write a kanji with the pen on the Surface Pro 4?

In a previous Windows 10 version I could select to handwrite English words or Japanese kanji from the on-screen keyboard after tapping the keyboard icon in the right-hand corner. That option appears ...
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1answer
4k views

Microsoft Surface Pro 4 running without a battery

Hi i have a use case where we would like to use the Microsoft Surface pro 4 without a battery, eg. running it only from its power supply. It is possible to remove the battery as per this ifixit guide: ...
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2answers
17k views

Reinstall Win10 from scratch on Surface Pro 4

I would like to have a fresh install of Windows 10 on my Surface Pro 4 because the software is acting up so much. But everything Microsoft is saying is to create the Win10 Recovery Drive from the ...
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1answer
1k views

Restore Surface Pro 4

What button combination do I use to force a clean Windows install on a Surface Pro 4? I’m holding volume up and power for 15 seconds and get a screen that reads Surface UEFI at the top. There are a ...
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383 views

Surface Pro 4 : Secure Boot ERROR

I got a big problem with Surface Pro 4 Secure Boot.  I disabled the Secure Boot in order to boot to the Ubuntu live USB drive and install Ubuntu in the hard drive. If I didn't disable Secure Boot, it ...
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1answer
1k views

Power settings on Windows 10 for WiFi

Looks like my WiFi is falling a sleep after a certain time and it takes a long time for it to wake up. Is there a setting somewhere that would prevent my WiFi from falling a sleep? I'm on a Surface ...
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3answers
8k views

My surface pro 4 suddenly doesn't turn on at all

I'm using my Surface Pro 4 normally by yesterday. The performance is i7 CPU, 8GB RAM and 256GB SSD. I finished my homework with the Surface (just editing some Google Docs documents) and pressed the ...
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1k views

How to keep dual screens during screensaver on Windows Surface

I've just set up a second external monitor on my work Surface. I don't use the built-in screen so I fold the keyboard up against the Surface ("close the lid"). Now, every time the ...
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0answers
72 views

Surface Pro 4 screenshot filename different than it used to be. How do I change it back?

I have the screenshots on my surface that are in my OneDrive Pictures folder. They are formatted like 2017-06-27.png. The first one is 2016-01-10 but the last one I have is from August (2017-08-07). ...
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1answer
5k views

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update

Microsoft Surface Pro 4 UEFI Firmware driver installs but firmware does not update The OS is Windows 10 Version 1607 Current version - Surface UEFI firmware: 106.1624.768.0 Attempted update - Surface ...
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0answers
27 views

How do I make ink appear while drawing in powerpoint presenter mode?

I am using a Surface Pro 4 with powerpoint to make presentations. When I make annotations using the pen, they appear as a single shape after I've completed the drawing. For example, if I circle a ...
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3answers
28k views

Sysprep was not able to validate Windows Installation

I have been trying to capture an image of a Windows 10 Pro x64. I get the error message Sysprep was not able to validate Windows Installation and a report with errors as pasted below. I have about 20 ...
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52 views

How can I know if there is a connection between my Surface and Typecover?

My Typecover is not working with my Surface Pro (Both "4" versions) How can I know if there is a physical connection, and what the problem is? What is usually the problem on the Surface side when ...
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2answers
3k views

Typing lags by one character on console in RDP session to surface pro 4

If I type "dir" into a console command line I see the following behaviour: I type "d" and nothing appears in the console (I expect to see "d" immediately following the prompt) I then type "i" and the ...
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1answer
10k views

Surface Pro 4 Keyboard not working

The keyboard just isn't working. I've reset it like 10 times trying to get it to work. I've been doing the "Power On and Volume Up" technique but that just doesn't seem to be working. However, when I ...
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0answers
137 views

Regarding the system (shell) font on Surface Pro 4

I have set up my Surface Pro 4 to boot Arch Linux alongside Windows 10. I don't use Plymouth or a DM, mostly because they were mostly more trouble than they were worth and it's just as well to start ...
3
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2answers
4k views

Launching the windows 10 screen sketch using a command line

I want to use the windows 10 screen sketch and launch it with a single click. I know I can configure the pen to launch it - but that's not good for me. I want to be able to launch it from the Volume ...
2
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1answer
652 views

Surface Pro 4 Task bar mouseover glitchy in Windows 10

Hovering over an item on the task bar with the mouse cursor should normally give a preview of the target application. When I mouseover an icon on the taskbar, the thumbnail of available window or ...
6
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1answer
10k views

Ubuntu 16.04: Cannot prevent wifi sleep during screen lock

I've tried quite a few approaches to this but haven't been able to get a working solution. On my laptop I noticed that the wifi 'sleeps' under screen lock which makes it impossible to leave it doing ...
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3answers
5k views

Why does my Surface Pro 4 write as if the ink was running out?

My Surface Pro 4 pen was working great since I got in about 6 months ago. After starting a session of annotating, the pen began behaving as if the ink was running out. When drawing lines, the pen ...
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0answers
17k views

Surface Pro 4 UEFI Password reset

I have a Surface Pro 4 in which I have never set a UEFI password , but today when I tried to enter UEFI it is promoting me to enter a password which I have never set. I bought it brand new so I am ...
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3answers
7k views

Win 10 Pro, Surface Pro 4, DISABLE right/left edge swipe tasks

Win 10 Professional. Surface Pro 4. I want to DISABLE, the right/left edge-swipe (technical jargon, unknown to me). I use my OneNote-2016 all the time for taking notes and so I am writing on the ...
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2answers
790 views

How to take a screenshot of the screen of a Surface Pro Windows 10 without login and using a camera?

How to take a screenshot of the screen of a Surface Pro 4 (Windows 10) without login and without using a camera device? (meaning that at the login screen of the Surface Pro 4, one can take a ...