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Questions tagged [multi-function-printer]

MFP is an acronym for Multi-Function Printers. These are combined printers, scanners, photocopiers and, in some cases, fax machines. They are found in many homes and offices.

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Scan to mail with Exchange Online/Office365

A year ago we've migrated from an on-premise IT environment to a Cloud based one, using Office365 and Azure. E-mail has been migrated to Exchange Online. We have a couple of scanners (MFP) that need ...
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How to set up Ricoh GlobalScan NX?

I've been trying to set up GlobalScan NX on my Ricoh Aficio 4002 SP for the last week or so, but to no avail. Device has the latest firmware version and I got the latest version of the Serverless app ...
Ewindar's user avatar
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I need to figure out SMB1 support on a fairly new HP Color LaserJet Pro

I have a fairly new HP Color LaserJet Pro MFP M283cdw and after Samba dropped support for smb1 in 4.11, I am unable to use the fairly important "Scan to Network Folder" feature. Aside from ...
jrn75's user avatar
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Connect HP (Enterprise) MFCs to Google Secure LDAP

HP Enterprise MFCs running FutureSmart Firmware 3/4/5 support connecting to an LDAP server to retrieve email addresses for the Address Book (as well as printer user login, etc). Google supports Secure ...
Dom's user avatar
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canon MG5320 will not print the magenta color

I have a brand new print head and new ink cartridges. It still will not print magenta. I have done all of the maintenance items several times and still no magenta. Is there anything else I can do ...
sharon gibson's user avatar
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Is there any risk in storing user credentials in scan to email setup?

A company I work with is getting a new printer, and wants to set up scan to email. The printer company wants a single reply address, and the user's password for that address. Is there any risk ...
MarkCarr's user avatar
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Does the Canon MF Scan Utility Support scanning multiple pages into individual files?

I have a stack of invoices that I would like to scan into individual files so I can send to different people. Is there any way to do that on through the MF Scan app? Or if not, any other options?
Adam Szczepanski's user avatar
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Kyocera P3155dn - Error Code F46F / Not able to Cancel Print Job

We solved the issue however I could not find anything that was even remotely useful online, so here is my contribution to the wider IT community. Me and a coworker encountered an issue with our ...
VarmintLP's user avatar
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Can't scan to network folder on Ricoh Aficio MP C305

This has been frustrating me for many months now. I can't use the scanning functionality on a Ricoh Aficio MP C305 because it can't connect to anything on the network. It sees the WORKGROUPS but just ...
zigojacko's user avatar
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My all-in-one printer is randomly making noises when idle

I previously owned a Brother all-in-one inkjet printer (DCPJ562DW for what it's worth). I now own a Brother all-in-one laser printer (MFC-L3770CDW). Besides the brand, both are very different machines....
Laurent S.'s user avatar
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Brother MFC-490CW won't print

Suddenly nothing prints. My IT pro logged in remotely for a few minutes and thought all settings looked good. Here's what I've tried: replaced all inkjets, which had been getting very low turned ...
Cheryl's user avatar
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What kind of cable do I need for this port?

I am trying to find a data cable for a Kyocera KM 2530 copier/printer. It has a couple of ports on the back that look kind of like SATA ports. I haven't seen this before. Does anyone know what kind of ...
JBiggs's user avatar
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How to get to "Devices and scanners" rather than "Printers & scanners"

Since moving to Windows 10, I found it difficult to access the native scanning of my HP PSC 750. Based on this post, I could access scanning from the "Devices and scanners" panel, but not from the "...
user2153235's user avatar
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How to install Brother Control Center 3 without DVD (for MFC-260C)?

I cannot remember where I put the DVD of my brother MFC-260C all-in-one printer. How to install Brother Control Center 3 for this model? I downloaded the "Full Driver and Software package (...
OuzoPower's user avatar
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Import XML Address Book fails on Brother MFC-L8900CDW copier

I have a Brother MFC-L8900CDW multifunction copier (print/scan/fax) that has a built-in address book of email addresses to use as targets for delivering scan jobs. I need to update all of the ...
Nic's user avatar
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paper jam konica minolta bizhub 4000p

The issue is a constant jam output. I have tried to reinstall imaging unit. But it doesn't help. Keep saying Missing or unresponsive imaging unit 31.66.
Kanat's user avatar
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Trying to understand how to complete and IFTHEN CHOOSE Formula in Excel

I am trying to test out a function of Excel that would allow me to do the following: I want to be able to select check boxes down a column. If a check box is selected I need 3 cells to populate in ...
Benjamin Jeffrey's user avatar
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My printer won't print black

I have an all-in-one HP OfficeJet 6500 printer/scanner/copier/fax. It uses 4 cartridges (C, Y, M, K). I have only used original HP cartridges. The black (K) cartridge has about 20g of ink left and the ...
Heimdall's user avatar
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Failing to initiate a multifuction printer fax connection with VOIP

My wife's computer setup has an old multifunction printer (discontinued Brother MFC-7820N). It includes fax capability, and when we originally bought it, we had an actual telephone landline and the ...
fixer1234's user avatar
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How to arrange network Scan for Canon MF237w on Windows Server OS

OS: Windows Server MFP: Canon MF237w I have MFP Canon MF237w and want to configure a network scan. The problem is that Windows Server 2012 is set up on PC. However, the official website indicates ...
Valerii's user avatar
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Same printer connected via USB or WiFi recognized as two different printers

I connect my Canon Pixma TS5050 multi-functional printer to my Windows 10 laptop, sometimes by USB cable and sometimes by WiFi. Windows recognizes these two instances of the same printer as two ...
user737608's user avatar
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Konica Minolta 654e - Change Email Subject on Scanned Emails

I was able to find this video for changing the email-subject on scanned emails for a Konica Minolta 654e printer: https://www.youtube.com/watch?v=wGUF2NyxJX0 However, the video requires physical ...
LonnieBest's user avatar
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How to factory reset a Canon ImageCLASS printer?

Giving an old Canon MF8580CDW printer to someone else. I want to do a factory reset so that they can easily set up the printer. I've read other forums, but can't seem to find an answer. Anybody got a ...
kchiao8's user avatar
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1k views

Sane stopped detecting USB scanner

My scanner (scanner function of the MX860 multifunction printer) was being recognized using the sane-find-scanner command or using scanimage -L. It was working with Simple Scan, the scanimage utility, ...
Jonathan Lam's user avatar
1 vote
2 answers
12k views

I/O error while communicating with scanner

When scanning document from windows 10 on a Samsung Xpress M2870FD printer, it fails with "I/O error while communicating with the device. Please wait and try scanning again. If it does not help, ...
NoMAD's user avatar
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Can a Brother HL-L2395DW printer do scan to direct email?

Is it possible for a Brother HL-2395DW printer to directly email a scan? I have the printer configured to send email to my (SMTP-AUTH protected) email server, and verified (via the web access page) ...
QuantumMechanic's user avatar
1 vote
0 answers
379 views

Driver conflicts between multiple printers installed on one computer

HP support are telling me it's NOT possible to have an AIO multi-function printer installed on the same computer as a Laser printer due to driver conflicts. Is this correct? Specifically, is it a ...
filip's user avatar
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1 answer
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Xerox workcentre 7845 scan to email, test email works but unable to send scanned documents

I have a Xerox Workcentre 7845 and have scan to email setup with Gmail settings. Host name : smtp.gmail.com:465 Encryption type: SSL/TLS Device name: xxxxxx@gmail.com It was working just fine until a ...
Dhrumit Patel's user avatar
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15k views

Does the Canon MF Scan Utility Support scanning multi page pdfs?

Is it possible to scan multi-page pdfs with the Windows Canon MF Scan Utility and a Cannon imageCLASS mf244dw all-in-one? If so how?
leeand00's user avatar
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Problems with printing on HP LaserJet Pro MFP M227sdn from Windows Server 2008 R2

We recently bought a couple of HP LaserJet Pro MFP M227sdn and having problems with them. They are network connected. The first problem that we encountered is that drivers for Windows Server 2008 (x64)...
Eugene K.'s user avatar
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1k views

whai it "Err: Failed to expand ARM9 prg?

Err: Failed to expand ARM9 prg. Can someone confirm if I need a new SD card containing the firmware. Got this error displayed on an mfp printer.
Kva's user avatar
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4k views

how to install firmware for Sharp MX-264N MFP printer

I have been trying to install a firmware for the Sharp mfp model stated but don't know where to start. Need help from any expert here. The original sd card containing the firmware has failed and I ...
Kva's user avatar
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1 vote
0 answers
241 views

Epson XP-420 will not print black or blue

My Epson 420 will only print yellow and blue, what can I do? I have tried: Replaced all of the cartridges Cleaned the heads Alignment Nozzle check ....all to no avail!! Help!!!!
Laura's user avatar
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1 vote
1 answer
2k views

scanimage on ADF not working with --batch

I want to scan multiple file with an ADF. This is my device: luca@luca-server:~$ sudo scanimage -L device `xerox_mfp:libusb:001:006' is a Samsung SCX-3400 Series multi-function peripheral If I run ...
Luca's user avatar
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4 votes
2 answers
1k views

How to upgrade firmware on OKI MB441? Device not found in Firwmare upgrade tool

How to upgrade firmware on OKI MB441? When I am trying to use Firmware Upgrade Tool, I get error Device not found. This error is not listed in troubleshooting manual. Device is connected to LAN, I ...
Dims's user avatar
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10 votes
3 answers
11k views

Epson WorkForce printer keeps power-cycling

When I press the power button on my Epson WorkForce WF-3520 printer, it starts up normally, but shuts down within 30 seconds. Ten seconds later, it starts itself and the stop/start cycle is repeated ...
Andrew McCulloch's user avatar
0 votes
4 answers
18k views

How to reduce the file size of scans initiated from the printer?

My HP Deskjet 3050A printer saves scanned files as HUGE .png images. I scanned one page and it saved it as a .png file over 30 MB in size when using 600 dpi. Where would I find the printer settings to ...
Guy's user avatar
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1 answer
125 views

Can't connect dell 1600n scanner on ubuntu

I have a dell 1600n multifunction printer with scanner. Printing is no problem but i cant connect the scanner. I followed the instruction on SANE - Installing a scanner that isn't auto-detected. ...
Asterios Raptis's user avatar
1 vote
1 answer
3k views

Permanently disconnecting Canon MG3550 printer wifi settings.

I sincerely hope you can help. I have a Canon Pixma Mg3550 and it is the worst printer, well piece of technology even, I have ever encountered. Nearly every time I try to print something it either ...
Mattb's user avatar
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0 votes
2 answers
2k views

Do I need a LDAP Server For RICOH Scan to Email?

We have a RICOH Aficio MP C2051 at my workplace. Our office does not have its own server or domain, and I noted that in the manual, it says we need to Set Up LDAP in order to use Scan to E-mail. Also, ...
Vishal Morari's user avatar
1 vote
0 answers
126 views

How to change workgroup on Sharp MX-5001N MFP?

I am the IT admin for a small business and we're trying to get our Sharp MX-5001N MFP to scan to a network drive on a Windows 7 domain using Small Business Server 2011. After meticulously ...
JoelG's user avatar
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0 votes
2 answers
3k views

Can't read files from Kyocera TASKalfa 8001i saved to USB stick on a Mac

I'm trying to scan some documents using a Kyocera TASKalfa 8001i printer/scanner. It requires a FAT formatted USB stick to save the documents. When I save them to the stick, they are readable on a ...
tomh's user avatar
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0 votes
1 answer
4k views

Samsung printer scan to server

There are 4 Samsung printers-scanners with scan function. I would make that all the Samsung printers can scan to a network drive. The document is scanned and saved on the network drive of the server, ...
partanakis's user avatar
1 vote
0 answers
3k views

Re: Samsung MultiFunc M2875FD - Repeating Horizontal Lines Every 7.8cm

This combo printer scanner fax machine was printing flawlessly 1 year ago. I put this printer in its box and stored it for 1 year. Then I connected it to the computer and printed. EVERY page has the ...
G 尉遲恭's user avatar
0 votes
1 answer
1k views

Unable to scan with IrfanView (SAMSUNG Xpress M2070)

I have recently installed the drivers from the disc, but i'm unable to scan with IrfanView. I did some screenshots of the problem: How could I solve the problem? Windows 8.1 x64 SAMSUNG Xpress M2070 ...
pcroland's user avatar
0 votes
1 answer
478 views

USB PPD Printer (Sharp AR-M160) does not show up on OSX 10.10

I have an old Sharp AR-M160 Multi Functional Printer and I want to get it to work on OSX 10.10 Yosemite. Here they offer PPD-Drivers for 10.4 which I suppose should be fine and installed. I checked ...
jakob-r's user avatar
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1 vote
1 answer
168 views

Arbitrary paper size while scanning with OKI MB441

Is it possible to scan arbitrary paper sizes with OKI MB441? For example photographic pictures? I see only poor predefined set of sizes:
Dims's user avatar
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645 views

How to Install Richoh MPC 5000 TWAIN Driver

I am running Windows 7; am connected by TCP/IP port to a Ricoh MPC 5000; and can print. I've downloaded the TWAIN driver for the MPC 5000. Neither a setup.exe nor a .msi file exist in the download ...
octopusgrabbus's user avatar
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1 answer
263 views

Scan from multifunction network printer

I have printer HP LaserJet 3055 that is on network. I can print to it without problems, but I can't scan - windows 8 doesn't see it like scanner. Previously it was connected using USB port to my PC ...
vico's user avatar
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-1 votes
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An extremely strange phenomenon

Today i experienced a rather strange phenomenon. There may of been a simple reason behind it but i can't seem to graph it, i am hoping someone else can pinpoint the cause of this. Initially i planned ...
Aayush Agrawal's user avatar