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Questions tagged [multi-function-printer]

MFP is an acronym for Multi-Function Printers. These are combined printers, scanners, photocopiers and, in some cases, fax machines. They are found in many homes and offices.

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Kyocera TASKalfa 4002i Continuous Scanning

My office just got 2 new Kyocera copiers, and both came with this weird default setting with the "Continuous Scanning" option. Apparently the option is for scanning multiple, separate documents ...
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2answers
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I/O error while communicating with scanner

When scanning document from windows 10 on a Samsung Xpress M2870FD printer, it fails with "I/O error while communicating with the device. Please wait and try scanning again. If it does not help, ...
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Missing print documents

I have a user who is bulk printing 100+ different documents. User noticed the problem that some of her files do not print, ie she prints 10 different files and 2 are missing. Other users are all ...
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Shared printer need to print from host PC first before client can print

My office use 2 shared printer, Epson L300 and HP 310 hosted ini different PC but everyone connected to the network and have the printer installed can access both. My problem is for the HP one i need ...
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43 views

wireless connect to scan epson

I'm trying to set up a wireless connection to scan from laptop to Epson printer/scanner. I'm able to print but not scan. I've loaded the driver/software multiple times and disabled the firewall. It ...
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1answer
644 views

Can a Brother HL-L2395DW printer do scan to direct email?

Is it possible for a Brother HL-2395DW printer to directly email a scan? I have the printer configured to send email to my (SMTP-AUTH protected) email server, and verified (via the web access page) ...
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75 views

How do I perform a factory reset on a Canon imageCLASS MF6160dw [duplicate]

How do I perform a factory reset on a Canon imageCLASS MF6160dw. I made changes to the fax settings, not knowing what some of them were. I then tried to update the firmware over my wireless LAN. Now I ...
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318 views

HP PageWide 377dw not scanning to network share. Share is accessible from laptop

A client of mine can't scan from his HP PageWide 377dw to a network share on a Windows 10 machine anymore. The issue started after my client did a Windows recovery. I have spend hours trying to ...
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76 views

Driver conflicts between multiple printers installed on one computer

HP support are telling me it's NOT possible to have an AIO multi-function printer installed on the same computer as a Laser printer due to driver conflicts. Is this correct? Specifically, is it a ...
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741 views

Xerox workcentre 7845 scan to email, test email works but unable to send scanned documents

I have a Xerox Workcentre 7845 and have scan to email setup with Gmail settings. Host name : smtp.gmail.com:465 Encryption type: SSL/TLS Device name: xxxxxx@gmail.com It was working just fine until a ...
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2answers
2k views

Does the Canon MF Scan Utility Support scanning multi page pdfs?

Is it possible to scan multi-page pdfs with the Windows Canon MF Scan Utility and a Cannon imageCLASS mf244dw all-in-one? If so how?
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1answer
629 views

Problems with printing on HP LaserJet Pro MFP M227sdn from Windows Server 2008 R2

We recently bought a couple of HP LaserJet Pro MFP M227sdn and having problems with them. They are network connected. The first problem that we encountered is that drivers for Windows Server 2008 (x64)...
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384 views

whai it "Err: Failed to expand ARM9 prg?

Err: Failed to expand ARM9 prg. Can someone confirm if I need a new SD card containing the firmware. Got this error displayed on an mfp printer.
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how to install firmware for Sharp MX-264N MFP printer

I have been trying to install a firmware for the Sharp mfp model stated but don't know where to start. Need help from any expert here. The original sd card containing the firmware has failed and I ...
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0answers
201 views

Epson XP-420 will not print black or blue

My Epson 420 will only print yellow and blue, what can I do? I have tried: Replaced all of the cartridges Cleaned the heads Alignment Nozzle check ....all to no avail!! Help!!!!
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1answer
379 views

scanimage on ADF not working with --batch

I want to scan multiple file with an ADF. This is my device: luca@luca-server:~$ sudo scanimage -L device `xerox_mfp:libusb:001:006' is a Samsung SCX-3400 Series multi-function peripheral If I run ...
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2answers
707 views

How to upgrade firmware on OKI MB441? Device not found in Firwmare upgrade tool

How to upgrade firmware on OKI MB441? When I am trying to use Firmware Upgrade Tool, I get error Device not found. This error is not listed in troubleshooting manual. Device is connected to LAN, I ...
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LaserJet Pro 300 Coloer MFP

I had a error on printer to replace toner and paper jam. After clearing all errors to reset the printer the Touch Pad Control Screen locked. How can i get the control panel unlocked? The printer ...
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3answers
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Epson WorkForce printer keeps power-cycling

When I press the power button on my Epson WorkForce WF-3520 printer, it starts up normally, but shuts down within 30 seconds. Ten seconds later, it starts itself and the stop/start cycle is repeated ...
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4answers
13k views

How to reduce the file size of scans initiated from the printer?

My HP Deskjet 3050A printer saves scanned files as HUGE .png images. I scanned one page and it saved it as a .png file over 30 MB in size when using 600 dpi. Where would I find the printer settings to ...
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1answer
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Can't connect dell 1600n scanner on ubuntu

I have a dell 1600n multifunction printer with scanner. Printing is no problem but i cant connect the scanner. I followed the instruction on SANE - Installing a scanner that isn't auto-detected. ...
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1answer
2k views

Permanently disconnecting Canon MG3550 printer wifi settings.

I sincerely hope you can help. I have a Canon Pixma Mg3550 and it is the worst printer, well piece of technology even, I have ever encountered. Nearly every time I try to print something it either ...
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2answers
837 views

Do I need a LDAP Server For RICOH Scan to Email?

We have a RICOH Aficio MP C2051 at my workplace. Our office does not have its own server or domain, and I noted that in the manual, it says we need to Set Up LDAP in order to use Scan to E-mail. Also, ...
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0answers
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How to change workgroup on Sharp MX-5001N MFP?

I am the IT admin for a small business and we're trying to get our Sharp MX-5001N MFP to scan to a network drive on a Windows 7 domain using Small Business Server 2011. After meticulously ...
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1answer
335 views

Can't read files from Kyocera TASKalfa 8001i saved to USB stick on a Mac

I'm trying to scan some documents using a Kyocera TASKalfa 8001i printer/scanner. It requires a FAT formatted USB stick to save the documents. When I save them to the stick, they are readable on a ...
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1answer
3k views

Samsung printer scan to server

There are 4 Samsung printers-scanners with scan function. I would make that all the Samsung printers can scan to a network drive. The document is scanned and saved on the network drive of the server, ...
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0answers
1k views

Re: Samsung MultiFunc M2875FD - Repeating Horizontal Lines Every 7.8cm

This combo printer scanner fax machine was printing flawlessly 1 year ago. I put this printer in its box and stored it for 1 year. Then I connected it to the computer and printed. EVERY page has the ...
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1answer
942 views

Unable to scan with IrfanView (SAMSUNG Xpress M2070)

I have recently installed the drivers from the disc, but i'm unable to scan with IrfanView. I did some screenshots of the problem: How could I solve the problem? Windows 8.1 x64 SAMSUNG Xpress M2070 ...
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1answer
425 views

USB PPD Printer (Sharp AR-M160) does not show up on OSX 10.10

I have an old Sharp AR-M160 Multi Functional Printer and I want to get it to work on OSX 10.10 Yosemite. Here they offer PPD-Drivers for 10.4 which I suppose should be fine and installed. I checked ...
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1answer
123 views

Arbitrary paper size while scanning with OKI MB441

Is it possible to scan arbitrary paper sizes with OKI MB441? For example photographic pictures? I see only poor predefined set of sizes:
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0answers
575 views

How to Install Richoh MPC 5000 TWAIN Driver

I am running Windows 7; am connected by TCP/IP port to a Ricoh MPC 5000; and can print. I've downloaded the TWAIN driver for the MPC 5000. Neither a setup.exe nor a .msi file exist in the download ...
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1answer
232 views

Scan from multifunction network printer

I have printer HP LaserJet 3055 that is on network. I can print to it without problems, but I can't scan - windows 8 doesn't see it like scanner. Previously it was connected using USB port to my PC ...
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1answer
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An extremely strange phenomenon

Today i experienced a rather strange phenomenon. There may of been a simple reason behind it but i can't seem to graph it, i am hoping someone else can pinpoint the cause of this. Initially i planned ...
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1answer
852 views

Scanner stopped working (the scanner isn't available) - how to diagnose properly?

I have a HP 2320fxi that was running perfectly, all of a sudden scanning has stopped working. Printing is still OK. I am running Windows 8.1, connected over network (printer on static IP). Can ...
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0answers
227 views

image / document scanner source selection changing

I have an issue which might seem strange. In a computer two scanners are installed. A flatbed scanner and a document feeder. We use some web based procedures to do things in which document scanning is ...
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1answer
1k views

Canon Pixma MP 160 doesn't recognize ink cartridges

My Canon Pixma MP 160 printer/scanner/copier is not recognizing my printer cartridges. The alarm light as well as the black and color light all come on and it's like it's locked up.
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0answers
1k views

Can't scan with Samsung SCX-4216F

I Have Samsung SCX-4216F multifunctional printer connected via LPT port to Windows XP machine. I have installed printing and scanning drivers from Samsung and software called SmartThru 3. ...
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1answer
4k views

Windows 8's Fax and Scan doesn't recognize my HP 7310

When I had Windows 7 I successfully scanned documents with my 7310 AIO operating as scanner. Now that I upgraded to Windows 8 Windows Fax and Scan doesn't detect any attached scanner. I tried to ...
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1answer
136 views

Installing driver 32bit on win7 64bit [closed]

I need to get to work network scanner, printing already works via drivers from canon site, I installed scangear toll as well but when I add scanner from control panel it's not showing canon printer ...
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1answer
612 views

How can I share my scanner from Windows Vista?

Is it possible to share the scanner function of my multi-function printer (HP PSC 1315 all-in-one) attached to my Windows Vista Ultimate 32-bit SP2 machine so that is available to other computers on ...
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1answer
13k views

Connecting to Google SMTP with Konica Minolta Printers

I have spent the better portion of two days trying to get a number of Bizhub MFCs to connect to Google's SMTP service. Our company recently switched from an exchange server, which handled SMTP ...
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1answer
275 views

multiple printer entries shown for HP Officejet 4500 in CUPS system-config-printer 1.2.0

I upgraded from 8.04 to 10.04 in September. When I access System > Administration > Printing, I see multiple printers although I only have one connected i.e. I see: Officejet_4500_G510a-f (green ...
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1answer
2k views

hp officejet 4500 detected by sane-find-scanner but not lsusb or Simple Scan in Ubuntu Lucid

I upgraded to ubuntu 10.04 from 8.04 recently. When I try to use Simple Scan it says "No scanners detected". sane-find-scanner detects my printer/scanner but lsusb does not. Also I am able to print ...
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4answers
16k views

Windows 7 64-bit driver for HP Color Laserjet CM1015 MFP

I bought my HP Color Laserjet CM1015 MFP about 5 years ago. It worked flawlessly on Windows Vista (unsure of 32/64-bit). This worked well on Windows 7 64-bit on two different machines (I upgraded to a ...
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1answer
586 views

HP LaserJet 3052 Scanner stopped working

I'm trying to get the scanner part of an HP LaserJet 3052 working again. For some reason, it stopped working altogether. Most of the time it simply says "Waiting for PC", and others the scanner starts ...
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2answers
107k views

Canon imageCLASS: how do I perform a factory reset?

I'm having trouble with a Canon imageCLASS MF8450c printer/scanner/copier (it fails to save scans to SMB shares). I've eliminated the obvious problems, so now I am just looking to do a factory reset ...
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1answer
4k views

What's the difference between 48-bit depth and 24-bit depth in a scanner?

What's the difference between 48-bit depth and 24-bit depth in a scanner? I'm about to purchase a printer/scanner combo but there is a little difference between two possible candidates. One has 48 ...
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1answer
2k views

CanoScan FB330P installed on Windows 7 shows as “USB Printing Support”

After purchasing an adapter cable for my FB330P Canon scanner I plugged it in to my laptop and Windows installed the drivers but it now shows in Device and Drivers as "USB Printing Support" and when ...
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1answer
386 views

Network MFP suggestion [closed]

Can someone with personal experience recommend a network MFP for a small business? I am getting a little concerned about HP since they're really lagging on Windows 7 driver support for many of their ...
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3answers
3k views

USB MFP print server that works with Windows x64?

Right now, we are using the Longshine LCS-MFP101-2 to connect to our MFP device (printer/scanner combo) over LAN. However, the required driver (RMVUSB, Remote Virtual USB) cannot be installed on 64 ...