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Questions tagged [shared-mailbox]

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Outlook 2010 Search in all mailboxes

At a new workplace I'm working with Office 2010 (sadly :/) I ran into one of those unsolvable user problems. So here is the issue. A user with 2 shared mailboxes wants to look in all 3 mailboxes he ...
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Outlook 365 Pro Shared Mailbox weird behaviour

I usually don't encounter impossible to solve issues, but I am completely out of ideas here. So here's the problem: I want to open a shared mailbox via Outlook 365 Pro-Plus. If I try it with: File>...
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Email rule applied to a shared mailbox

Hope I will manage to explain this clearly :) So, basically I created a rule on a shared mailbox to redirect all emails that are received to another shared mailbox. If I understood correctly, the ...
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Outlook: unable to search in subfolders of shared mailboxes

A few days ago, we took our last users off Outlook 2013 client and placed them on Outlook 2016. After this, they were no longer able to search in the subfolders of multiple shared mailboxes. Is ...
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1answer
492 views

Office 365: Assign a Group to a Shared Mailbox

Does anyone know if its possible to assign a group to a shared mailbox with Office 365? This seems to be possible with on-prem Exchange, based on the threads I've read, but I'm having issues with ...
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1answer
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User can't access shared mailbox on desktop client but can using web client

One of my users is having a problem accessing our shared email folder on their local client. They are using Outlook 2016 on MacOS High Sierra 10.13, logged in as their user of our Office365 account. ...
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1answer
2k views

Send as user from shared mailbox

I want a few users who use a shared mailbox to be able to send mails on behalf of a user. This option is not available in the exchange administrator tool. How can this be resolved? Would it be an ...
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1answer
2k views

Running VBA on a shared mailbox Outlook 365

I have this code for saving attachments from e-mails with a specific sender and topic, down to my hard drive. It works fine when it is only working on my personal mailbox. But i need it to work with ...
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1answer
275 views

Standardize email label colors for all users accessing a shared inbox

All of the users in our customer service department access a customer service inbox, and as they process the emails they add labels to them and move them to the corresponding sub folders. The issue ...
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1answer
123 views

Shared Mailboxes - What are my options? [closed]

I need help... Background: I was employed to manage the online content for a small, seasonal rental company, (the kind where they work the summer to survive the winter) and that quickly turned into ...
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0answers
224 views

Meeting from shared calendar doesn't display attendee info

A user ("MG") is sent a meeting invitation from a shared calendar ("Project Calendar"). He can not see attendee's information in the Scheduling Assistant tab - including his own. Note this is opening ...
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2answers
712 views

Emails sent from group mailbox do not appear in the mailbox's sent folder

Was just presented with a question from one of the sysadmins at my company. Environment: Office 365 Exchange in the cloud. Workstations: Windows 7 Enterprise x64 with Outlook 2010 macOS 10.10-...
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1answer
16k views

How to access Exchange shared mailbox from Thunderbird, different domains

I have an email address like myname@company1.com and I want to access a shared mailbox sharedmailbox@company2.com, where company1 and company2 are just different names at the same server. I use ...
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1answer
881 views

Active Directory whenChanged attribute

i am a bit confused when it comes to the whenchanged user-attribute in active directory. Lets say i have a user xy with a mailbox. This mailbox is shared with a few people. They all do not log ...
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1answer
1k views

Outlook 2016 Items count vs Unread count mismatch

In Outlook 2016 (running on Office 365 mail), If I highlight the "inbox" folder, the 'Items' count shows 95 but the 'Unread' count shows 91. If I log into the OWA, the Inbox matches with the 91. I ...
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Office 365 exchange

I have the following scenario: 8 email addresses (3 services & 5 people): info@example.com sales@example.com accounting@example.com user1@example.com user2@example.com user3@example.com user4@...
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1answer
5k views

Public Folder vs Shared Mailbox

What are the differences between a mail-enabled public folder and a shared mailbox? I know you can convert between the two using PowerShell commands, at least in O365. Does that mean they're the ...
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0answers
737 views

How to get free/busy information to unlock for “resource calendars” in Outlook with Exchange 2003?

So, I know Exchange 2003 isn't supported anymore, there's a migration going on longterm. However for now, we have to do with what we have. We created users dedicated to share calendars each ...
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1answer
1k views

Exchange 2010 - Open Other User Mailbox Permissions Issue

I just started working for this small firm (30 people) a little bit ago, replacing their System Admin. First thing I noticed was Exchange Server 2010 was WAY out of date. Believe it or not they did ...
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1answer
662 views

Additional mailboxes show contents from main mailbox in Outlook 2010 - Office 365 mailboxes

I have additional shared mailboxes added to Outlook 2010. These are added by the Outlook autodiscover function. The mailboxes are stored on Office 365 and I have Full Access rights. Unfortunately, ...
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1answer
6k views

Change default calendar on Exchange-2010 mailbox

I have a mailbox with 3 calendars (Exchange2010 / OL2007). Is it possible to change the default-calendar for this mailbox? Problem is that all meeting-request will be placed in the default-calender ...
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2answers
5k views

How can I remove a license from an Office 365 shared mailbox?

I've converted a user's mailbox to a shared mailbox. I now want to remove this license, but there is no option available. I'd like to use this license for a new employee. Does anyone know how I can ...
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2answers
11k views

Accountability for emails marked as read in shared inbox (Outlook 2007)

We work with a shared inbox to provide support to customers and use the read/unread status to know whether an issue has been worked yet or not. Because we all have access to the same box, though, if ...
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0answers
609 views

Shared Mailboxes on Outlook Web Access

Simple question really. When logging on to a shared mailbox via OWA (https://orgname.com/owa/mailbox@domain.com) As when the log on page appears for this it asks for the username and password of a ...
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6answers
18k views

Outlook Search Folder - Unread Mail in shared mailbox

I have a user who is trying to configure the Unread Mail search folder for a shared mailbox in Outlook 2007. I believe last time we accomplished this by doing an advanced find, and saving the search. ...