Questions tagged [troubleshooting]

Troubleshooting is a form of problem solving that uses logical, systematic steps to solve the problem.

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I accidentally broke my charging port of my laptop and its not turning on anymore. Is this serious?

I accidentally broke my charging port of my laptop. The plastic in the middle of the port that holds the non-insulated cables inside the port just fell off so the cables were free to touch. My laptop ...
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25 views

how to find short circuit on motherboard troubleshooting [closed]

Board doesn't turn on there is Power On voltage in frontal 3.3v+ Pins, But short it didn't work CPU and chassis FAN 2 spin if I short the Power supply its seems to have a short circuit but I didn't ...
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1answer
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Selecting text from terminal doesn't copy it to another terminal

I use arch linux and rxvt-unicode, my window manager is bspwm. If i select text in terminal i can go to a gui program and paste it with middle mouse button. Likewise if i select text in a gui program ...
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16 views

Motherboard stuck on cpu initialization screen

I recently just bought a supermicro x11srm-vf motherboard and an intel Xeon w-2123 processor, and I've been having trouble starting it up. Whenever I turn it on, it gets stuck on a screen that says &...
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Laptop WiFi disconnect/lag in random - on one device only

Description of the issue I'm experiencing random internet stuttering of my laptop. This happens only on this one device - I have two other computers connected to the same router, sometimes mobile ...
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1answer
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Issues with network interface bonding setup in Linux

Long time lurker but first time poster. On my Debian server, I have set up interface bonding for two of the Ethernet interfaces to my managed Cisco switch. The bond type is 802.3ad and appears to be ...
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38 views

Internet keeps dropping

My internet keeps on dropping intermittently to my home network in Windows 10 OS system but no problem with ethernet cable at all. If I connect to other network it does not happen. Surprisingly, other ...
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19 views

Compatibility Troubleshooter gives error messages in Win7

I thought it was just the Win7 Compatibility Troubleshooter that gave this message, but this happens to all of them. How can the running version of Windows be not compatible with the program, if it is ...
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1answer
11 views

New monitor has possible hardware fault

There are vertical green dotted lines on the screen of my new monitor, they happen with HDMI, DP or no wires in. They disappear for a while when I fiddle with the displayport Does anyone know: A) What ...
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83 views

Boot loop. Safe-mode stuck at fvevol.sys

One day, after creating a Linux bootable USB, I noticed that at start up I got an error message from avastui.exe "The application was unable to start correctly (0xc0000005) Click Ok to close the ...
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Motherboard continuous short beeps [duplicate]

I have a system unit that was working perfectly fine last week. I put it into my small internet cafe and days later it wont turn on. The beeps are short continuous beeps which only stops after it ...
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Why is my USB have STRANGE behavior now and is broken all was working before

When I boot it takes forever so I disabled systemd-udev-settle but now the system load as fast as before but my keyboard and mouse are unavailable for up to 3 minutes after the boot I am not sure ...
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Google sites are not accessible under VPN when using a particular ISP

after connecting to a VPN using a particular ISP, I cannot access www.google.com. ping www.google.com is not working. This is the output: $ ping www.google.com PING www.google.com (216.58.200.196): 56 ...
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Can i I install 12 gb(8+4) ram on acer aspire v5-571g?

I have acer aspire v5-571g Core i7 3537u I installed 8 gb ram (1×8) Then I bought another one 4gb (1×4) When I install both of ram (8+4) Laptop hang Both of ram samsung 12800s And both are good I ...
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Distorted screen image leads to unresponsive laptop

My computer screen suddenly image gets distorted and starts to tremble left & right. There is no response when I move the Mouse or press Alt,Ctrl, Del. I managed to "trigger" it to ...
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554 views

Explorer.exe keeps crashing from StackHash

This happens every x amount of minutes on my computer and I have no idea what is causing it. I went into problem details to get the full explanation and still can't figure out why it's crashing ...
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1answer
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Pc power glows for fractions of seconds and doesn't starts

I have a pretty old pc which I bought 6 years ago, from few months I'm facing a weird problem, my PC works fine for few hours then suddenly switches off and when I try to switch it on its power button ...
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4answers
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my pc switches off after using it for long time

My pc is pretty old, i never had a problem with it but few months ago my used to switch off for no reason within 1-2 hours of work and it wont start before leaving it for 6-7 hours, i figured out that ...
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What is most likely cause for unstable system

I had a stable system, Intel based i7, Asus ROG RAMPAGE V EDITION 10, then upgraded to a ROG ZENITH II EXTREME motherboard with new Threadripper CPU, 3960X. All other parts were from original system, ...
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Zoom meetings inexplicably dropping for my child

This is the weirdest problem I've ever faced (certainly over 25 years as a computer scientist and former IT admin). My son is taking Spanish classes with one provider and tutoring online with another. ...
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Physical layer error statistics

Do Windows laptops usually allow one to view any physical layer CRC/checksum error rates (or counts of NAK/ACK frames)? It can help for debugging extra-long or extra-resistive connections. I'm ...
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1answer
46 views

How to track which application displays what window in Windows 10

I have a weird window appearing sometimes when I leave my mouse cursor on the taskbar. As soon as I move the mouse, the window disappears. Is there something I can leave running for hours and when I ...
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1answer
41 views

PC drops internet connection every 15 minutes

About a week ago I got a brand new PC and for the first few days, it worked just fine. 3 days ago it just started randomly cutting off my Internet connection saying "No Internet, Connected" ...
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1answer
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Few Applications in Program Files(x86) couldn't start

While starting a few application on my Laptop I get an error dialog saying: Windows cannot find 'address/to/exe/file'. I am attaching two snips of two different applications. They were working fine. I ...
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MMC not detected anymore by laptop. What to do?

I am noob in computer hardware troubleshooting. All the troubles started when I disassembled my laptop HP 14Q-cs0009TU. The battery was intact, I tried to unlock a connector with a screwdriver. I ...
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2answers
155 views

What are my options to troubleshoot (seemingly) OS-agnostic freezes?

My laptop (runs on Windows 7) recently started to freeze after moderate workload. I can play a game, watch videos, sometimes even put it under heavy workload for extended period of time and it works ...
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1answer
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Dynamic (auto) page numbers are converted to static page numbers when exchanging files (Word 365 to Word 2019)

==== Update === I ran this test: Viewed the file within my email. Page numbers are sequential as expected. From within email, printed the file to a PDF. Page numbers are sequential as expected. ...
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Satechi Multiport disrupts LAN

We have a wired LAN network with about 100 pcs, connected via various unmanaged switches. Every now and then, all devices on one specific switch lose connection. After some searching, I found that as ...
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1answer
37 views

DHCP trouble on a WiFi network — varies by physical location (apparently, specific to one BSSID)

Related: Why does DHCP on this wifi network intermittently fail, and what can I do (as a client only) to fix it? Same network as in this question, but I think the problem is different. I'm in a ...
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63 views

Standby and zeroed memory not being utilized when needed, resulting in game crashing

I posted this question a few days ago about how I have high memory usage that isn't related to memory leak. Since then, I've installed Intelligent Standby List Clearer and run it on the background and ...
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1answer
196 views

Encountering high memory usage on Windows 10

I'm using a laptop with 8GB of ram and am encountering high idle ram usage, when previously I was able to open tabs upon tabs of google Chrome right now about 15 tabs will cause Chrome crash already. ...
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1answer
176 views

Client not sending ACK packet in response to SYN-ACK

I'm seeing a weird network behaviour with my TCP 3-way handshake in my home lab. Setup is from my Windows 10 host on one network, through pfSense, and into an Ubuntu VM on a different one. Firewalls ...
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1answer
40 views

Krom Kayle Headphones - Issues Installing Driver

Purchased the Krom Kayle headphones for WFH purposes. I am unable to install driver in order to use them. I've gone to Krom site to download but receive an error message - "This file has no associated ...
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1answer
22 views

Word (2010 to 365) Keyboard Shortcuts for Headings 4-9?

We recently upgraded from Office 2010 to MS Office Professional Plus. Most of the keyboard shortcuts in Word 2010 never worked as expected, and the same is true for 2019. I.e., by typing Ctrl + Alt + ...
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Pink and green horizontal lines on the top of the screen

Three days ago suddenly my laptop screen started freezing up.It freezes intermittently say for 5 seconds and then is okay on its own.Then within a minute this repeats.Simultaneously I have pink and ...
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Major stuttering/freezing on high end build

(copied from my reddit post on r/buildapc) Parts list: CPU: AMD Ryzen 7 3800X 3.9GHz 8-core Motherboard: ASUS Prime X570-Pro ATX AM4 Memory: 2x Corsair Vengeance LPX 8gb DDR4-3000 GPU: Asus GeForce ...
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1answer
31 views

Laptop not charging nor turning on

Since a few weeks ago I'm facing a issue with my HP laptop. It's almost a year old. It used to work fine but few weeks ago, when I was working on it, it suddenly turned off without any warning. I ...
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142 views

Mac OS available storage rapidly changing, shrinking

I’ve been having an issue where the available storage on my disk lowers by up to several gb in a couple days, or fluctuates seemingly at random. On the latest version of Catalina, and so far I’ve ...
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Network slow /After/ shutting down torrent and until restarting modem-router - ISP or faulty router?

I'm trying to figure out what's causing my home network to slow down dramatically (from a stable 500Mbps to 10Mbps w/ lots of packet loss). From what I've noticed it happens after using bitTorrent (...
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81 views

Unwanted WoWLan wake

I have a Z390 Aorus Pro Wifi Motherboard whose WiFi adapter has WoWLan support. I am running Windows 10 1909 Build and I am having a lot of problems getting the WoWLan to work correctly. For some ...
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1answer
1k views

When windows 10 build 1903 and 1909 gets into a boot loop, how do you recover when boot repair does not work?

My system is stuck in an unbootable state, the thing we used to know as "Safe mode" no longer really exists in a meaningful way in Windows 10 build 1909. I have reason to believe that windows ...
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49 views

SSD not recognizing in BIOS after troubleshooting Windows boot

I have just built my new PC (parts: https://pcpartpicker.com/list/zMKtsk) and I'm trying to boot Windows from a USB hard drive (that I've successfully used before) onto my SSD (a Samsung Evo SATA 6gbs)...
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465 views

Asus Laptop has touchpad but Windowsw 10 does not list it in the device manager

I have a Windows 10 Laptop recently purchased (ASUS VivoBook 15 X512FA) were I reinstalled windows 10 to remove the crapware. The touchpad is suddenly not working now. I tried the usual steps to fix ...
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1answer
21 views

System reserved formatted to EFi

I was installing Ubuntu with windows already installed so when i tried to install it on my desired drive it gave an error that no efi file system found so I changed my system reserved disk of windows ...
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71 views

New GPU Coil Whine

I just upgraded my rig, and part of the upgrade was a RTX2070 Super XC Hybrid. Under normal load it sounds fine. Doing benchmarking, it is fine. However, loading any games that have decent GPU usage, ...
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18.04: How to set up Nessus VM

I'm trying to set up a [Nessus 8 VM][1], connected through NAT. I enter the user and password and it replies: "Failed to connect to https://changelogs.ubuntu.com/meta-release-lts. Check your ...
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282 views

Can I conclude that a computer that won't turn on until waiting has a bad power supply?

First I started receiving blue screens, then the Pc would just restart, and finally it would shutoff even when booted from a usb. Finally one time it wouldn't turn on until I waited for about a minute....
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39 views

The application “*” can't be opened

I have a 2019 MacBook Pro which has recently encountered a few errors, which I'm not sure are related or not. The most frustrating problem is that after a while (normally after the laptop has been ...
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1answer
90 views

Why does my newly built PC not POST?

I'm currently building a PC for a family member. I've assembled the parts like usual, but when I turn on the PSU, the LEDs of my motherboard blink red and I can't boot the PC. I've tried to connect ...
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139 views

Momentary Black Screen on PC When Using Graphics-Intensive Apps

I've been having a small issue thats really bothering me with my newly built PC. When I do something like minimize Edge, open the Netflix app from the windows store, close the Netflix app, etc, it ...

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