Questions tagged [virus-removal]

For questions on how to remove viruses and other malware from a computer—be sure to read http://superuser.com/questions/100360 before asking

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How is WannaCry virus affecting my Debian install and what can I do to recover the files with the “.want_to_cry” extension?

I just find out that my Debian laptop is somehow infected with WannaCry virus. I will try to describe my set up: My laptop has two partitions - one for Windows - one for Linux. Recently (last 6 ...
2 votes
2 answers
2k views

Trojan:Win32/Wacatac.B!ml found in C:\$Extend\$Deleted

I am really worried right now. I got the following message from Defender (Windows 11): What I tried so far: Actions to remove or even quarantine don't work. Defender offline scan, Malwarebytes, and ...
2 votes
1 answer
8k views

How to uninstall sfproc.exe silent app (Possibly from timedoctor)

I was asked by my employer to download and install an exe. They didn't gave me much detail. But from the onset it looked like time doctor. I work from a home pc and I thought the version I was given ...
1 vote
1 answer
320 views

How to identify which process is launching Outlook?

I am using windows 11 and Outlook keeps opening randomly. I have closed it multiple times but its keeps opening again. I am suspecting my computer is infected and I want to identify which process is ...
-1 votes
2 answers
19k views

How to delete RAV Antivirus on my Windows 10

How can I delete RAVAntivirus from my computer. There is no way I can delete this outrageous app from my computer. There will be an error in the control panel, as well as uninstall.exe, the folder ...
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0 answers
102 views

What is "curPopup" and why have I received a notification about it?

This notification just appeared, what does it mean and is it a virus? Windows 10 professional PC.
1 vote
2 answers
396 views

Cryptolocker virus removal

I am facing cryptolocker virus problem, I have tried decryptcryptolocker website but it did not work. In the below link you will find an example encrypted file in my pc. https://docs.google.com/...
0 votes
0 answers
35 views

Need help diagnosing PC with malware/virus [duplicate]

A friend tells me he clicked on a sketchy pop-up, now he thinks his computer got a "trojan virus" and all his data has been wiped out. None of that makes any sense to me, so I told him I'd ...
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0 answers
111 views

Rootkit I can not find.

I am running windows 7 ultimate. Chrome Browser. and advance system care. I have run every malware scanner I can find and all the rootkit scanners as well. Nothing seems to be able to find this thing. ...
2 votes
4 answers
13k views

IP Helper Virus?

Lately I've been having trouble browsing the internet on my computer, where it seems to take a really long time to connect to websites, or it just seems that the internet is just not responding at all....
0 votes
1 answer
5k views

How to track down a process or potential virus that is eating my bandwidth on Windows 10?

I'll try my best to explain. I was on a rush today, so I downloaded something from a source I didn't know. I didn't double check (yep, my bad) and run the executable. I didn't explicitly run it as an ...
0 votes
1 answer
1k views

Defender repeats quarantine operation endlessly in OneDrive temp folder

I get these notifications endlessly, every few minutes, basically forever and I don't know what to do about them. The name changes a little, but the notifications just keep coming forever. Is this ...
2 votes
2 answers
612 views

Virus added .mbed File Extension

The files on my PC's 2 drives have been altered by a virus; all files on both drives now have an extra extension of ".mbed" Here you have a screenshot to get my point: So what is the shortcut way ...
0 votes
1 answer
113 views

Windows virus removed .exe while allowed

Windows 10 virus & threat removed a .exe file it thought was malware even though it was previously allowed. When windows security found the .exe file it said it was a threat. I hit "allow&...
0 votes
0 answers
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Stopping specific file types from being created [duplicate]

I got infected with the shortcut virus for the second time. In short, my question is: can I stop *.inf files from being created on a specific external drive(USB)? Maybe some drive settings or a ...
0 votes
1 answer
69 views

Find/Remove suspected virus/malware on macbook air (mapi.sport80.com)

I've found a program running on a friend's Mac that is under the name "mapi.sport80.com" in screen time & it has been running consistently for 5 days straight, it looks to be accessing ...
0 votes
2 answers
277 views

Unrecognised Executable taking 100% CPU

I'm fairly often getting an executable called NMC.exe taking 100% CPU on my Windows 8 (now 10) Laptop. NMC is the name of my System, I'm not sure if the naming is coincidental or if it is malicious ...
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86 views

What is this weird file shortcut in my Windows 10 startup settings for?

I just noticed it today when I was disabling other stuff, I've disabled it at startup now. It's located here: Any ideas what it is ? it looks suspicious to me.
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Virus/Spyware: C2/Generic-B detected in C:\Windows\System32\svchost.exe [duplicate]

Sophos has detected the following: C2/Generic-B detected in C:\Windows\System32\svchost.exe How do I get rid of this? Many thanks in advance!
2 votes
1 answer
2k views

How to remove google ads virus from IE?

I have picked up adware in that shows extra irrelevant google ads. This only happens in Internet Explorer 10, not Firefox or Iron. I have tried some removals for similar viruses with no luck. I have ...
3 votes
2 answers
3k views

Virus scanning via boot cd for Mac OS (external virus scan)

There are quite a few virus scanning boot cds/dvds/usb sticks, but I can't find information about which of them do support scanning a Mac OS system.nning Does anyone know more about external virus ...
0 votes
0 answers
38 views

Why won't this virus be removed by Microsoft Security? [duplicate]

I don't know how but Windows Security still detects such virus unlike other anti-virus softwares.
1 vote
0 answers
16 views

Some Virus is creating "Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\SqlManagement" folder again and again [duplicate]

c:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\DATA\SqlManagement folder is creating again and again in our Windows server 2008 R2. SqlManagement folder contains some files with ...
0 votes
2 answers
606 views

resetting an ssd (connected via USB) with kali

Ok so long story short I got a virus in my PC running win10, and ended up deciding that resetting the ssd (m. 2) would be the best option... The problem is that it won't let me do so from windows. I ...
1 vote
2 answers
6k views

How to remove shortcut virus from usb-flash-drive

My usb-falsh-drive have shortcuts of every folder and even if I deleted They are remaining same. Have any one experienced it? How to remove or prevent it? Thanks in advance, Vicky
1 vote
1 answer
239 views

My website is hacked, if i bring it offline on my local xampp server, will the malware spread on to my computer?

what I am trying to do here, is bring it down to my computer and then clean it, locally, then I will delete all the online one and do a piece by piece fresh installation of my site.. but I am not sure ...
0 votes
2 answers
964 views

How do i disable Windows 7 from taking screenshots?

My laptop keeps on taking screenshots. Several keys, when pressed, would take a screenshot, essentially functioning as the "prt sc" key as well as their main function (for example the key &...
1 vote
4 answers
2k views

PDFs opening in Chromium despite Acrobat being set as default

This is some really weird behaviour. I have set Adobe Acrobat as my default app for opening PDFs. But as you can see in the screenshot the acrobat icon is not there. . And when I actually double click ...
0 votes
1 answer
1k views

Windows reset vs formatting?

I stupidly downloaded some ROMs and exacuted a .exe, so it looks like I'm going to have to format/reset my pc. Is windows reset not as good as formatting the drive? It looks like windows reset will ...
2 votes
1 answer
2k views

Image File Execution Options

My regedit keys in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options* have a lot of keys with the name of applications that I am sure that I have ...
0 votes
1 answer
35 views

Enquiry about Ransomwares

Let's suppose I am on Win 7 (no security updates since 2019) and I am connected to the internet but I only visit trust worthy websites such as facebook, youtube ect... I never download anything or ...
0 votes
0 answers
83 views

Can't discover the source of virus. Faulty dll is causing many windows pop up

Attached here some samples of faulty bug report windows which pop up occasionally. Nvidia Container: Problem signature: Problem Event Name: BEX64 Application Name: nvcontainer.exe Application ...
1 vote
1 answer
2k views

Best Way to Get Rid of Ceprolad.A [duplicate]

Well this is embarrassing... I was attempting to download a freeware tool and clicked on the wrong thing so I was blasted with tons of malware. Windows Defender seems to have gotten rid of some of ...
2 votes
0 answers
4k views

Windows Defender does not run an Offline scan. Event Viewer reports Event Id 5007

When I start the Offline scan from the Windows Defender App in Windows 10, as expected, it restarts my system and then only briefly attempts to run Windows Defender Offline but quickly restarts my ...
1 vote
0 answers
1k views

I accidentally downloaded a Trojan:Win32/Occamy.C virus. I did not run the EXE. Am I safe? [closed]

So I have just downloaded a Trojan virus on accident. I did not run the EXE, and now the file is gone (I don't know if I deleted it or not, but it isn't in my recycling bin.) I ran a McAfee security ...
0 votes
0 answers
77 views

How can I verify if virus threats are false positives or actually threats?

I was trying to install some time tracking applications: Procrastitracker and Fruitful Time based on suggestions from this question. Unfortunately, Avast keeps showing me messages about IDP.Alexa.51 ...
-2 votes
1 answer
411 views

How to remove Virus Ransomware and recover file .verasto ? Please HELP this is my life

My pc just got into a big problem all the file are changed their type to .verasto. I don't know how to get it back please help me, guy. I'm begging you. Please
1 vote
1 answer
6k views

how to remove virus protected by TrustedInstaller?

recently fixed a computer infected with a virus, among the infected files was C:\windows\system32\drivers\zdengine.dll and C:\windows\system32\drivers\zdengine64.dll (which was used to hijack DNS), ...
6 votes
2 answers
132 views

What can I do about a virus that's affecting my relatives even though they're in different places?

In the last week, I have had two family members contact me about possible viruses on their machines. The cases involve different machines in different geographic locations. The only similarities are ...
1 vote
2 answers
5k views

Problem: Restrictions in effect on computer. Asking me to contact my system administrator

This started happening when I had to restart my computer for an exam so I can get it working faster. When I rebooted it, it stopped giving me the option to do alt-F4 to be able to shut down, hibernate,...
0 votes
1 answer
238 views

My files are showing .blower file extension

My files are showing .blower file extension. I have tried to remove malware and viruses but this problem is still there. Installed Microsoft Security Essentials and also ran Microsoft Malicious ...
0 votes
0 answers
77 views

How do I recover my data from a ransomware .rumba?

My laptop got infected with a ransomware. It add extension .rumba to my files. How do recover my data? I've tried all the method in the google first page of "How to remove .rumba" to no avail. I ...
2 votes
1 answer
354 views

Check actual occupied disk space in case of malware

I have a win 10 HP laptop. Recently, I got infected with some malware (don't know what exactly, installed antivirus detected a couple of trojan generics, out of which one was most definitely a false ...
0 votes
1 answer
412 views

I can't delete this folder which contain virus, it keeps being recreated when deleted [duplicate]

So today I was desperate to find a space for my c drive since I want to install something new. in that case I'm scanning my c drive for extra space. and I found this weird folder with weird content. I ...
0 votes
1 answer
7k views

How to permanently kill steam client bootstrapper

I have the following situation in my task manager: I don't know what kind of app it is, but definitely not Steam client bootstrapper because I didn't install it and also can't uninstall it. If I try ...
5 votes
2 answers
22k views

When I open Google Chrome on Windows 10, it crashes the system almost instantly, why? [duplicate]

TL;DR When I open Google Chrome on Windows 10, it crashes the system almost instantly. In detail: My laptop stops responding (freezes) and I can hear louder cooling (supposedly higher CPU usage due ...
0 votes
0 answers
27 views

What are the steps to remove reimageplus virus manually? [duplicate]

What are the steps to remove reimageplus virus manually(as in without using any third party software)? I tried using adwcleaner but it seems to keep coming back or something. How to completely remove ...
5 votes
2 answers
3k views

What Is Microsoft "Boot Time Removal Tool"?

I'm working on a Windows 7 computer. The owner reports that they believe the computer has been infected by malware and that they had an overseas company attempt to fix the problem but that something ...
1 vote
0 answers
41 views

Is there a way to access, read and modify System Volume Information? [duplicate]

I have an issue with a virus that is located in System Volume Information. However, I can't even see the folder in order to give myself ownership / permissions, even though I do have the "Show hidden ...
-1 votes
1 answer
117 views

Finding How a Virus Keeps Reinstalling? [duplicate]

I recently got infected with a ton of viruses, and I was able to clean out most of them, but there's still one that I can't get rid of. Here are the details (the computer is running Windows 10 x64): -...