Questions tagged [whm]

Stands for "WebHost Manager" and is found within cPanel servers. Use this tag if your question associates with the WebHost Manager of cPanel.

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Can't ping sites or make curl request to some domains [closed]

I have a very serious problem with my whm. Anytime i reboot my server and run /scripts/upcp --force, i can be able to ping lizzypay.com and some other domain and curl works fine calling the domain(s) ...
Bikendi's user avatar
  • 11
0 votes
0 answers
589 views

SOLVED: cpanel/WHM cannot terminate accounts beacuse of /etc/shadow

i couldn't find the answer after searching. when i try to terminate an account in my WHM, I face the below error API failure: (XID sngjqn) The system failed to lock the append-only (+a) file “/etc/...
Mohammad Esmaeili's user avatar
0 votes
1 answer
897 views

FTP client logged out immediately after logging in. Pure-ftp/Cpanel/WHM

I'm trying to enable ftp on a cpanel/whm server but users are having trouble logging in. Ports are open and I can see connections are reaching the server because they are logged. However the clients ...
Tom's user avatar
  • 111
1 vote
1 answer
2k views

How do you track down high PHP-FPM usage on a dedicated WHM server?

This is on a unmanaged dedicated webserver used to run Opencart 2.3.0.2 PHP 7.1 Server specs: Xenon 2.13Ghz 8 Core 32GB RAM CentOS 7.8 WHM v86.0.18 The traffic looks like I am being ...
dsibeans's user avatar
2 votes
1 answer
4k views

Phpmyadmin error 500 - can't load anything

I was trying to do a right join of two tables, but it seems like it was too much information or the syntax was wrong and then the page froze so I closed out of it. But when I tried to reload ...
eleaf's user avatar
  • 21
0 votes
0 answers
34 views

CPanel Won't Serve Files Owned By Other Users

I have an automated CI environment running as a non-root user which writes files to a www directory managed by WHM/CPanel. The files get there OK and if I chown them after they've been copied over ...
CoryG's user avatar
  • 314
0 votes
1 answer
87 views

Is it possible to share a directory across WHM accounts?

I'm trying to install a single instance Matomo across multiple WHM accounts. I've done this before just by changing the DocumentRoot within httpd VirtualHost configurations, however with the WHM/...
CoryG's user avatar
  • 314
0 votes
0 answers
569 views

PHP shows outdated MySQLnd version

PHP is using MySQLnd 5.0.12-dev and we cannot figure out how to get it to use the newer versions. The server has MySQLnd 5.6.40 installed but we cannot figure out how to get it to use it. We've been ...
pengo1998's user avatar
1 vote
1 answer
4k views

FFMPEG - why do I end up with old version after installing?

I managed to install FFMPEG on Centos via WHM following this guide. But when I run ffmpeg -version I get: 2.8.15 ...whereas the official site says the latest version is 4.0.2. How can I update my ...
Mitya's user avatar
  • 231
0 votes
1 answer
278 views

How to enable IP and Port in WHM?

I'm having problems to send Push Notifications using Firebase Cloud Messaging, with PHP. Curl Error - Failed to connect to fcm.googleapis.com port 443: Connection refused I need to know where I ...
Diego Souza's user avatar
0 votes
0 answers
60 views

How can I limit the number of mails sent from a specific email account in cpanel or WHM

I have a spam issue with an email account. Undelivered emails are being returned to the mail box. These emails were not sent from the box. Its seems someone or something is bouncing the emails off ...
Edwin Okugbo's user avatar
0 votes
1 answer
3k views

How to find the source of email spam from a cPanel account?

I am running a WHM server with cPanel on a centos server. CENTOS 7.2 x86_64 kvm – admin WHM 58.0 (build 24) cPanel 58.0.24 From time to time there are some cPanel accounts getting hacked and sending ...
Wen's user avatar
  • 13
0 votes
1 answer
188 views

Remap cPanel Default Directory for Storing Files

I am looking at Digital Ocean's block storage as a potential way to scale a web server running cPanel's storage of all the public web content uploaded by users. After formatting and mapping the drive ...
Adam's user avatar
  • 101
0 votes
1 answer
1k views

EasyApache 4 - Handler "application/x-httpd-ea-php70" not found

I've installed EasyApache 4 in WHM and things look good, but when I provision w/ the cPanel Default profile, all my PHP files end up 500 errors and Caused by KeyNotFoundException in Configuration.cpp:...
Ethan C's user avatar
  • 109
1 vote
1 answer
589 views

WHM warning about invalid permissions on /etc/shadow, "Expected: 3377602730, Actual: 0644"

I've been getting some alert messages sent by my WHM instance, warning about invalid permissions on my shadow file. However, the actual permissions (0400) seem correct, and the permissions it reports ...
Craig Otis's user avatar
-3 votes
1 answer
36 views

CentOS 6 - Cpanel/WHM DNS Issues

So for some reason sslpro.xyz wont resolve yet server.sslpro.xyz and ns1/2.sslpro.xyz does. Heres my IntoDNS: intodns . com/sslpro.xyz I have root access to WHM and SSH so please guide me! This is ...
Chloe Shoots Lazers's user avatar
0 votes
0 answers
50 views

WHM: Grant different PHP version for each user

I have a VPS with WHM installed. It is running Centos 6. I want to upgrade only one account's PHP version. How can I do this? I'd prefer if I only used the WHM GUI but if I have to mess with config ...
xyhhx's user avatar
  • 129
1 vote
1 answer
105 views

My new DKIM is in another format than I expected?

I am about to register a DKIM for a new domain. However, that format differs form what I expect. cPanel is giving me this: default._domainkey IN TXT "v=DKIM1; k=rsa; p=...
user2806026's user avatar
1 vote
1 answer
265 views

Disable cPanel login through other domain on same server

On a WHM server I have many hosting accounts. Currently the users are able to open their cPanel on any domain which is hosted on same vps by providing their own root credentials. Let me explain; for ...
Samz's user avatar
  • 11
2 votes
2 answers
3k views

Large number of failed login attempts - cPanel Hulk Brute Force [duplicate]

Mods: Please note that this question is specifically about a server that is managed via cPanel and WHM, which makes it different than the alleged duplicate question. The past month, my personal web ...
ina's user avatar
  • 517
3 votes
2 answers
1k views

White Label nameservers running WHM/Cpanel DNS only with hostname alias

UPDATE 2/23/2016 I think my original question was confusing, so I am going to rephrase it: I have my own dedicated nameservers running cPanel DNS Only! I want to know how to give other people vanity ...
Neo's user avatar
  • 256
0 votes
1 answer
185 views

Restoring a cPanel/WHM backup

I have a cPanel/WHM backup that I would like to restore on a new system. What I have is the entire backup directory, not compressed. Do I have to compress it into a single file, and move it to the /...
EastsideDev's user avatar
0 votes
1 answer
702 views

Suspended a user on WHM but still receiving chkservd / log still fails

I have suspended a user in WHM, but I am still receiving chkservd hang for that user. The user's actual access logs in cpanel are not that huge, so I am not sure what's wrong (?)
ina's user avatar
  • 517
0 votes
1 answer
524 views

Setting Auto Responder in cpanel

I want to set a auto responder in cpanel, which should be respond only on daily evening 3pm to 4.00 pm , is there any way to set the same using cpanel ? Your suggestions are highly appreciated.
Tom's user avatar
  • 99
-1 votes
1 answer
344 views

ssh login to remote hosted server having cpanel

I have recently bought a cpanel account from a web host re-seller. As far I know, cpanel is only the web interface to simplify the process of hosting a web site. Also, it provides command line ...
surenyonjan's user avatar
1 vote
1 answer
2k views

CPanel is warning about inconsistent RPMs for an old MySQL installation -- how do I fix this?

I used the CPanel WHM interface to move MySQL from v5.0 to 5.6 earlier this week. Last night I got an email from my system that claims there are now problems with older MySQL RPMs. The email said: ...
Ian C.'s user avatar
  • 6,129
0 votes
1 answer
7k views

How do I set up a "masked" domain?

I am working on a web application that can be access via resellers who can use their own domain and have a customised portal based on this domain. e.g Main web application lives at www.myapplication....
Mr Pablo's user avatar
  • 211
-1 votes
3 answers
1k views

How to prevent hacked emails from sending out spam

I am new to this whole server admin thing ... I work for a small company, in which I am the web developer & server admin (a job I was thrown into). Please note, before taking this job I did not ...
Dan's user avatar
  • 1
0 votes
1 answer
1k views

WHM/cPanel SSL Warning in Chrome

I'm managing a server running CentOS, and when I try to log in to WHM at xxx.xxx.xxx.xxx:2087 I've always got a warning saying "This is probably not the site you are looking for!" . I did a little ...
Joe's user avatar
  • 198
0 votes
0 answers
544 views

cPanel/WHM - Assign cron jobs to specific account package automatically

I would like to know if it's possible to, when creating an account in a specific package, automatically assign cron jobs to run in it. Example: I've created the account "example", wich is in package ...
Lucas Bustamante's user avatar
0 votes
2 answers
5k views

How to change / remove cPanel default website page for mail.domain.com?

I have this default page showing up every time I visit mail.mydomain.com. Here is a screenshot. I don't want this page to show up like that or even show up at all. How can I prevent it from showing ...
Mina Hafzalla's user avatar
1 vote
1 answer
2k views

Find out what's causing high server load? [closed]

If a server has become inaccessible via SSH due to high load, I would usually restart it. How do you usually find out the cause of the high load (e.g., what process, how much RAM/CPU was used, etc.)? ...
IMB's user avatar
  • 5,503
1 vote
1 answer
5k views

Configure LFD to not block emails for failed login attempts

Is it possible to configure LFD in ConfigServer Security & Firewall for cPanels WHM to not block failed logins for e-mails? My legitimate users are being blocked more than hack attempts for e-mail ...
Styphon's user avatar
  • 213
2 votes
3 answers
17k views

WHM enable or install PDO driver

how to enable or install pdo extansion for php , i cant use easyapache and i cant find php.ini in WHM after install script on host i get this error: Fatal error: Class 'PDO' not found in /home/...
mahdi pishguy's user avatar
1 vote
3 answers
100 views

Prevent users from using the same cron schedule?

I've a lot of users in my server using exactly the same cron schedule and this is causing high server load. Can we prevent this? For example, if there's x numbers of users that use the following cron ...
IMB's user avatar
  • 5,503
0 votes
1 answer
2k views

Load average constantly 30+ but sites still loads fine?

My WHM current service status is Server load 31.53 (1 CPU) (red icon) Memory Used 36.48% (1,122,544 of 3,076,964) Swap Used 0.81% (8,540 of 1,048,568) I'm under the impression that if ...
IMB's user avatar
  • 5,503
2 votes
2 answers
5k views

How to ensure incoming emails don't get lost when migrating to new server?

I plan on moving some WHM/cpanel accounts to a new server, I am under the impression that during transition, some emails might land on old server even if the files have already been copied to the new ...
IMB's user avatar
  • 5,503
0 votes
0 answers
356 views

Pure-FTPD parallel upload issue

i am copying approx 300 10MB files from another server to my server. everything works just fine but i tried to run parallel thread so that i can complete it fast i got surprised as another file will ...
user avatar
3 votes
1 answer
2k views

Notify when normal user changes to root?

Would it be possible that when a normal user logs in to root via su command an email notification will be sent?
IMB's user avatar
  • 5,503
0 votes
1 answer
199 views

Linux Centos - Mail Deamon Preferences

I keep getting emails from root into my inbox, I get about 30 a day which is annoying as hell and I'm wondering how I can filter these emails down so that I only receive the essential emails. I don't ...
Iestyn's user avatar
  • 43
0 votes
1 answer
462 views

CentOS, cannot create ftp user

I have VPS and I installed cPanel & WHM and everything works, but i tried to add user with "useradd -m user -d /home/cs/user" and it worked, I added password and tried to login in ftp, and it can'...
harisdev's user avatar
  • 167
0 votes
1 answer
386 views

Ticket support infinite loop issue [closed]

Suppose our client, Bob, has the following email address: [email protected]. He has setup an auto responder on this address, so if you send a mail to it, it automatically replies with: Thank you ...
rockstardev's user avatar