I'm an Entrepreneur, Software Architect, and DevOps engineer. I specialize in architecting solutions that encompass the entirety of a solution, instead of just parts and pieces of it.
At Carbonite I was the principal architect in a data archival solution that saved the company over $4.2M over 2 years in data storage costs. I also architected and developed a solution for quality assurance of Phone, Email, and Chat agents, all designed around COPC (Customer Operations Performance Center) standards.
Prior to that I was Director of Cyber Intelligence Operations for SIROAL International, responsible for all Cyber Intelligence and Warfare operations with SIROAL's Globally positioned clients. In addition to Cyber Intelligence and Warfare, I was also responsible for vulnerability analysis and exploit development, security audits, and Information Security policies and procedures for SIROAL and it's clients.
Now I'm working on Don't Panic Consulting, a strategic operations consultancy, designed to help small businesses grow, by providing business and marketing guidance, technology support, and business management.
AutobiographerDec 19 '18
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