Over 27 years of experience in providing computer services & support to major corporations such as Hydro Quebec, Air-Canada, Caisse-Populaire Desjardin, QPF/(SQ) Quebec Police Force. Many of these JOBS were long-term sub-contracts, which I obtained from Service corporations such as CGI, Cognicase, IBM (ISM), Systematix as well as my own company Tech. Zeemex Inc.
Most of what I know is self-taught (started in high school **PDP-11, when personal computers did not exist!)**
SKILLS * Integration of new software into Corporate standards. * 1st & 2nd Level Tech. Support * Experience in mass distribution and automation of silent installs. (HQ In-House method & Tivoli) * Ability to work independently within a team or projects. * I am a very creative (ASIT/TRIZ training) and well-organized person. * Original Ideas have come up with saved companies money * Project-orientated. * NT, Novell WEB, email administrator. * 1st & 2nd Level Support to thousands of users. * Familiar with integration of major DB vendors products (Oracle, MS SQL,) * Familiar with SAS integration. * Have worked with all the Windows versions including Win10. * Have worked with many versions of Unix, Linux. * Have worked with many Apple products. * Part of HQ team that updated 15,000 PC ( Win95 to Win2000) + provide support
COMMUNICATIONS * I speak and write fluently in English & French * I have written technical & process documents. * I know many programming Languages.